Seeing double - Reaction icons doubling up

[socceronly]

 

Any thoughts on what might cause this?

Thanks
JM

[AndyF]

Daft as it sounds (sorry) its not a browser caching issue is it ?

Can you temporarily try a different browser if you did not want to clear all the cache etc from your main/current one. 🙂

Custom theme ? Can you temporarily test it on the default one too if that's the case. I don't think its a theme issue though but the few seconds to rule this out is worthwhile to be sure.

[socceronly]

Apologies, I should have put in more details.  I thought perhaps it was a common glitch with the recent upgrades.

Default theme.

4.4.3

Everyone is seeing it, so I don't think it could be browser caching. 

Thanks

JM

[Adriano Faria]

Did you rebuild the cache on support tool in your ACP?

[socceronly]

Is that a thing on CIC? 

I dug through every menu I could and used the serach tool and couldn't turn anything up.

 

 

[Jim M]

1 minute ago, socceronly said:

Is that a thing on CIC? 

I dug through every menu I could and used the serach tool and couldn't turn anything up.

 

 

ACP -> Support -> Something isn't working correctly.

If you haven't already, can submit a ticket and we can look at it further with you.

[socceronly]

1 minute ago, Jim M said:

ACP -> Support -> Something isn't working correctly.

If you haven't already, can submit a ticket and we can look at it further with you.

That looked like it was creating a support ticket, I just thought "Something isn't working correctly" was part the ticket form. 

Just tried it, didn't seem to fix anything.

I'll try disabling all of the 3rd party stuff (not much)

[Stuart Silvester]

This is a result of merging your two Invision Community sites together, your reactions were converted from the other community too.

[socceronly]

1 minute ago, Stuart Silvester said:

This is a result of merging your two Invision Community sites together, your reactions were converted from the other community too.

Ah ha!

Thanks

Is it a template that needs editing perhaps?  Did they get mashed together?  Or require some deeper dark arts

 

 

[Stuart Silvester]

15 minutes ago, socceronly said:

Ah ha!

Thanks

Is it a template that needs editing perhaps?  Did they get mashed together?  Or require some deeper dark arts

 

 

I'm looking at it via your ticket. I'll post further updates there.