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Sticky Contact Us button (Support Topic)


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Posted

Hi,

Thanks and have purchased it

When enabled it hides the contact form link at the bottom, but also hides the theme swap and privacy policy links aswell

 

Posted

Just purchased and downloaded, etc. I use themes with a "Back To Top" chevron ion the lower right corner and it is partically covered up by your Sticky Button. Is there any chance you could move it to the left ever so slightly???

2018-03-02_12-20-59.jpg.5f421f131f91bacc675cf726f430799e.jpg

Posted
5 minutes ago, JTHastings said:

 Is there any chance you could move it to the left ever so slightly???

 

You kill me. Just seconds after I uploaded an update. :lol:

Put this in your custom.css for now and adjust the value if necessary. 

.stickyContactUsButton_wrapper {  
  right: 70px !important;
}

 

Posted
2 minutes ago, opentype said:

You kill me. Just seconds after I uploaded an update. :lol:

I know right, I JUST paid and downloaded your plugin and you uploaded a new one, and you beat me to my request by only minutes! Sorry about that but it was kinda funny! :lol:

Posted
34 minutes ago, jcdesign said:

Group permission does not have any effect. Showing for all groups even when mark guests and members.

I can’t replicate any problems with the group visibility settings. 

Posted
3 minutes ago, opentype said:

I can’t replicate any problems with the group visibility settings. 

Now when I test another group it worked but it still show admin group.

Posted
47 minutes ago, opentype said:

.stickyContactUsButton_wrapper { right: 70px !important; }

Thanks! 55px seems to be the right fit for the particular themes I use. looks good!

 

Posted (edited)

I´m getting a strange conflict with this plugin. Changing theme and contact us just disappear when activate sticky contact.

Edit! The new update fix this. :lol:

 

 

Edited by jcdesign
Posted

Sorry for being the dumbass here, >_<  

Can I have 2 different button for 2 different groups ? or just 1 button available for the selected groups ? 

Posted

Shouldn't the removal of the "Contact Us" in the footer be optional?

Also, if I remove one of my Groups from this button the "Contact Us" in the footer doesn't come back. It should.

Posted
19 hours ago, JTHastings said:

Shouldn't the removal of the "Contact Us" in the footer be optional?

New update 1.0.2 took care of this part, THANKS opentype!

  • 2 weeks later...
  • 1 month later...
Posted

I know I'm a pain ..   ??‍♂️  but, can I make a request ? 

Could you add an option to redirect to an specific url, instead of opening the IPS contact form? I'm interested, but I need to use my own forms.

On my websites, when users click on "contact me", they open a page in IPs that loads a Zoho Form or a Jotform. 
This form is like a step by step process or a survey, where I guide them through a series of questions/answers. For example, the 1st question is "why do you want to contact me." .. possible answers: "I want to have my account deleted", "You have pictures that I want you to remove", "I need help setting up a professional profile", "I have a business proposal" etc.
Depending on the 1st question/answer, I give them specific instructions until I ask for their names, email . This way I get specific problems that I can address more efficiently. 

Posted

Hi,

Will it be possible to add this for guest submissions? If not we will just restrict the option for registered members.

Add something like this to the form to become GDPR compliant by requesting consent?

Add & mark a check box as a required field and label it with something like "I consent to having Compu-Global-Hyper-Mega-Net collect my details via this form". Now the form will only submit when consent is given.

 

Thanks

Posted
1 minute ago, Unlucky said:

Will it be possible to add this for guest submissions?

Not sure I understand the question. It’s just a more visible button linking to the contact form. (And you can choose the user groups who see it.) 

1 minute ago, Unlucky said:

Add something like this to the form to become GDPR compliant by requesting consent?

Contact forms do not require additional consent, just as a online shop does not need consent that you use the shipping address for shipping the order. 
However: It doesn’t hurt if you describe your use of the contact form data in the privacy policy. Is the data stored on the website or sent via email? Will it be deleted after a while? Do you guarantee not to sent advertising or give the data to someone else. This kind of stuff …

Posted

Hi Apparently any form submission requires explicit consent to conform to the GDPR regulations.

Forms collecting information that can identify the person are affected. This includes information like names, photos, an email addresses, or IP address.

Request the explicit consent of every user before any data collection takes place. Requests must be in clear, plain, easily understandable language free of legalese. It also must stand alone from other matters or requests and not be buried in other text.

Everyone we know who has wordpress forms on their sites are adding a tickbox that must be ticked before their form is submitted.

As we will recieve the guest visitors email address when they submit the form we will need to comply to this part of the GDPR.

Posted
12 hours ago, Unlucky said:

Hi Apparently any form submission requires explicit consent to conform to the GDPR regulations.

No. And copying some text from a blog on the internet doesn’t prove the opposite. 

In any case: I merely add a button to access IPS’ contact form. I won’t change its functionality. 

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