Sticky Contact Us button (Support Topic)

[Unlucky]

54 minutes ago, opentype said:

No. And copying some text from a blog on the internet doesn’t prove the opposite. 

In any case: I merely add a button to access IPS’ contact form. I won’t change its functionality.

Ok no worries, I will stop guests using the button

I only posted that info as it was quick and easy to try and explain

The actual info came from a GDPR laywer in a webcast so I am fairly confident it is fact.

[mtlurb]

Hello,

Great plugin thanks for the effort.

But i believe the plugin doesn't use language strings from the board, which makes translating the labels impossible.

Can this be corrected please?

Thanks

[Cyboman]

I'd like to ask if it could be possible to change the "Description Text" field type to a full text area field with formatting options.

This way, we could place some additional links in there, f.e. to other forms or to the privacy terms.

Thanks.

[LDDG]

 

On 5/14/2018 at 1:29 AM, gabs007 said:

I know I'm a pain ..   ??‍♂️  but, can I make a request ? 

Could you add an option to redirect to an specific url, instead of opening the IPS contact form? I'm interested, but I need to use my own forms.

On my websites, when users click on "contact me", they open a page in IPs that loads a Zoho Form or a Jotform. 
This form is like a step by step process or a survey, where I guide them through a series of questions/answers. For example, the 1st question is "why do you want to contact me." .. possible answers: "I want to have my account deleted", "You have pictures that I want you to remove", "I need help setting up a professional profile", "I have a business proposal" etc.
Depending on the 1st question/answer, I give them specific instructions until I ask for their names, email . This way I get specific problems that I can address more efficiently. 

I came here to ask the same exact question. @opentype Any chance we can have the ability to set a custom URL so that clicking the button takes them to that specific URL? I use the Custom Contact Us plugin and I really need to have this plugin open that contact us form instead of the default IPS contact us form. This would really make this plugin perfect for my needs. Thanks in advance!

Edited March 7, 2019 by LDDG

[loccom]

@opentype Not sure if this has been asked, but can this be enabled only on commerce pages or set urls? having this on the main forums we will get a barrage of questions relating to cars. Just need to have on our membership page

[opentype]

6 minutes ago, loccom said:

@opentype Not sure if this has been asked, but can this be enabled only on commerce pages or set urls? having this on the main forums we will get a barrage of questions relating to cars. Just need to have on our membership page

It’s a good feature request. No plans at this time though. 

[loccom]

thanks

[MediaDiGi]

Can you please change the validation settings so I would be able to add hex code including transparency? 

For instance I would like to add this background color:

#068a9185

 

[opentype]

18 minutes ago, MediaDIGI.com said:

Can you please change the validation settings so I would be able to add hex code including transparency? 

I just call an IPS Community Suite color field. IPS provides the functionality of it. I won’t touch that. 

[MediaDiGi]

Got it..Then I will add transparency through custom CSS code however would be awesome to be added through settings 🙂 Thanks for taking a look anyway.

[PatrickRQ]

Hi, suggestion, for mobiles, apart of hiding option would be good to have additionally option to use minified (smaller) version of the button, e.g. with icon only, and no text, so it is more mobile friendly.

[Carole Asselin]

I just purchase this plugin but when I go to the admin panel, it requires me to buy it again. 

I have issues with the SSO not recognizing my "regular" admin credentials so it is likely using a different one than when I purchased it in the marketplace directly on the invision site.

Can you help?

[opentype]

8 hours ago, Carole Asselin said:

I just purchase this plugin but when I go to the admin panel, it requires me to buy it again. 

I have issues with the SSO not recognizing my "regular" admin credentials so it is likely using a different one than when I purchased it in the marketplace directly on the invision site.

Can you help?

You would need to contact IPS about that. That’s unrelated to my product and out of my control. 

By the way: the Marketplace login/logout is at the top of the Marketplace section in the ACP. Just make sure you use the correct account there.

[Daniel F]

@Carole Asselin The credential used to login to the marketplace are the same as the one used here on this community, not your own ACP!