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Is it mentions not working anymore? I tried in my site and nothing happen, but I tried here and also is not working. I type @ and first letters of the name but the list with names is not showing like a few months ago. Am I doing anything wrong? Thanks

  • Community Expert

@Subzero-mb Working for me. Maybe you have some interfering browser-plugins?

  • Author

@Ralf H. maybe is that, I am using iexplorer 10 from the office but the browser has nothing special installed...

  • Author

As you see in the previous message, even writing manually your name the forum does not include the link to your profile and I can imagine you are reciving nothing from this notification I have tried

  • Community Expert

@Subzero-mb, You will need to wait for the drop-down to appear and select the user from the list otherwise it won't work correctly ;)  This is from IE10.

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  • Author

@Jim M I have been like 1 minute waiting for the drop-down to appear but nothing happen. I do not know why it is happening, I am in the office but I will try in my house in 1 hour if it is working there.

  • Author

I am now in my house with Firefox in a Macbook and nothing, for me it is not working @Jim M  @Marius ...

 

What am I doing wrong? If it is not working for me in windows neither in mac is because:

- I am not doing correctly

- I have some restriction in my account

 

Sorry to bother you with this stupid question, but as I remember this was as easy as write a "@" and then type the first 3 letters of the user name and in 1 or 2 seconds appear a list with names, but now I don't know why it is not working...

  • Author

Ok now it is solve, it was because I use the first letter in capital as Jim or Marius display. To mention you should write everything in lowcase @Jim M @Marius

 

Is not this point something could be improve to take in account lower and high case letters? it does not seem very intuitive for every user of our forums

  • Community Expert

It’s not case-sensitive as far as I can see. 

 

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  • Author

Thanks to everyone. I am not sure what happen but it seems is not working perfectly for me, sometimes appear the list, sametimes not... I was thinking to record a video showing how it works.

Anyway thanks for your time helping me ;)

  • 3 weeks later...

@gfcguy ... I'm having issues with this on my site as well - I'm checking to see if I can mention myself here to see if this works on another IPB4 community.  If this works for me here then the issue may be e-mail through my host server end (I am not using Mandrill)

Do @ mentions notify you via email or via PM?  I'm getting neither, and so perhaps this is a browser plug-in issue brought up earlier in this thread by Ralf

@Marius 

I can mention myself here.  I did not know this thing.

  • Community Expert

Do @ mentions notify you via email or via PM?  I'm getting neither, and so perhaps this is a browser plug-in issue brought up earlier in this thread by Ralf

Depends on what you have your notifications set as for mentions: options are a notification or an email

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