Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted April 1, 201510 yr I changed my email address and now I'm in the visitors member group. Could someone on staff put me back where I belong? Thanks.
April 1, 201510 yr Did you validate your email change? please check your email, there should be a link you will need to validate it with.
April 1, 201510 yr Did you also change your email in the Client Area? Your email address here must match an active client account.
April 1, 201510 yr Author In the client area is where I changed it. I didnt realize the accounts are separate.
April 2, 201510 yr Author Did you validate your email change? please check your email, there should be a link you will need to validate it with. Yes, I validated my email.Did you also change your email in the Client Area? Your email address here must match an active client account.That's the only place that I can change my email. If I attempt to change it in the community, it tells me to go to the client area to change it...
April 2, 201510 yr Please submit a ticket in customer service and we will have management look into this for you further. Thank you
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