Jump to content

Notifications are sent for every reply rather than just once per thread

Featured Replies

Posted

In 2.3, an email would be sent for followed topics when there was a reply, but any subsequent replies would be ignored. In 3.2, an email is sent for every reply. This is sending out loads and loads of emails for popular topics. Is there any way to restore the old functionality?

Does the second option on [url=" list cover it? I'm not sure because I haven't tested it yet. Anyway, the 2.3 feature you mentioned should be re-added if it has been removed.


No Email Notification - This option will not send out any email notification, but will retain the topic in your subscriptions panel.


Delayed Email Notification - This option will send out a notification if a reply has been made and you're not active on the board.


Immediate Email Notification - This option will send out a notification immediately after a reply has been made, regardless of your activity.


Daily Email Digest - This option will send out a daily digest showing all new replies for the day.


Weekly Email Digest - This option will send out a weekly digest showing all new replies for the week.




I personally prefer the one-notification-per-reply system to the ignore-subsequent-reply system, since the former system essentially retains extra records of posts any of which can conveniently be read via email, but I can understand why the latter system might be preferred in some cases.

I search the same!

My users want just the first notification about a new post. then until they are online they don´t wanna more mails for this thread!

How to get this function back?

im confused... surely either "offline" or "daily" meets this desire?

No i don't think so...
For every Thread the users want just one notification email until the come back to read new postings...
If they read new postings and go away then first new post should be send again!

I will call it "Immediate Once" :)

"Offline" will send every new entry while offline, so it's like Immediate ...

Indeed none of those options appear to achieve this.

So you want an email notification sending immediately when a reply to a topic is made. But no subsequent emails for that topic until you make a reply and the process starts over.

Seems like a pretty reasonable request to me :)

The problem with "Daily" is it will only send one email per day, which is no good if you make a reply later in the day and wish to be informed of any further replies to the topic.

yeah not 100% .... :) not till i make a new reply.... till i read the thread with the new postings! then the process starts over...

This Function, it seem so, was in the Version 2.x and in other Softwares (like Woltlab Burning Board) ...
Hope we can get this function back!

My mistake, yes. When you VIEW the topic, not reply :)

I must admit I was also fooled by the "offline" option, which I asumed would be the alternative that works like it did in the 2.x version.
Seems to me that the option was simply removed.

I really hope we can get this option back, we have some pissed of users right now.

I'd also like to point out that the content of the mail is misleading:

"If you have configured in your control panel to receive immediate topic reply notifications, you may receive an
email for each reply made to this topic. Otherwise, only 1 email is sent per board visit for each subscribed topic.
This is to limit the amount of mail that is sent to your inbox."

So, this is either a bug in the mail being sent to often, or the text being wrong.
Would be nice if we could get some clarification on this issue.

What is mean with otherwise then immediate?! Offline? I saw this Text too.... and just wonder

This was a bug. Offline will only send one email per visit (ala earlier versions) as of 3.2.3.

Here 3.2.2 ... offline sends every notification as long as i am offline! do you mean its fixed at 3.2.3 ? :)

Thanks


Here 3.2.2 ... offline sends every notification as long as i am offline! do you mean its fixed at 3.2.3 ? :smile:



Thanks




Yes he means this bug was fixed in 3.2.3, which is not released yet.
  • 1 month later...

Any idea when this bug/issue will be fixed? It seems a glaring oversight not to have basic email notification functionality and the members on my site are finding it problematic.

Cheers


Yes he means this bug was fixed in 3.2.3, which is not released yet.




It's already fixed in the latest release.

OK thanks I'll give it a try. Perhaps 'offline' needs a better name as it isn't very clear?

Hm nope, presumably we don't have the update - is there an easy way to tell what version we're running? Sorry, I'm pretty thick.

Log into your admin panel, and look straight ahead at your screen! :)

Ah, how clever! Thanks... I'll try it now

Well. I'm up to date but still getting an email for every reply despite being set to 'offline'. Do I actually have to log out of the site or just close it?

Wish it could just work like Vbulletin


Well. I'm up to date but still getting an email for every reply despite being set to 'offline'. Do I actually have to log out of the site or just close it?



Wish it could just work like Vbulletin




If it's not working correctly, I recommend submitting a ticket so a technician can take a look at it for you.

Archived

This topic is now archived and is closed to further replies.

Recently Browsing 0

  • No registered users viewing this page.