General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,426 topics in this forum
-
- 3 followers
- 4 replies
- 547 views
Can't figure anything out. I'll pay someone to call me to walk me through the set-up process. Please help.
Last reply by Marc, -
- 2 followers
- 4 replies
- 581 views
I get this message when I clic on the unread button of my community. Help appreciated.
Last reply by Marc, -
- 3 followers
- 9 replies
- 1.7k views
I'm wondering whether you still consider the following description to be true: The data storage method is used by various systems to save arbitrary data. If caching is enabled, using the MySQL Database provides the best performance for most environments, otherwise using the File System is usually best. I think a little while ago you introduced Redis as an option for the Data Storage part, so what are your experiences here and should the description maybe be updated?
Last reply by Marc, -
- 2 followers
- 3 replies
- 521 views
Is this possible? I have a forum in a club that now needs to grow as a community forum. I can start a new community forum with same topic, but would lose the content of the club forum. Help appreciated.
Last reply by Marc, -
- 1 follower
- 3 replies
- 824 views
I have an RSS feed that I would like to highlight on my forum - https://status.snapone.com/history.rss Is there a plugin for this?
Last reply by Marc, -
- 1 follower
- 1 reply
- 701 views
In the Advanced Configuration > Friendly URLs, what are the variables that I can use for the URLs? Also, I want to remove the IDs if possible.
Last reply by Marc, -
- 1 follower
- 3 replies
- 840 views
Hi there! I️ just purchased this site and already have a question..How do I set the store permissions to allow guests to buy products without registering, or having to fill out too much information. No matter what I’ve changed... I still receive this prompt. Thanks so much for your support! kim
Last reply by Marc, -
- 1 follower
- 5 replies
- 671 views
Can I do that in Admin CP? Help appreciated.
Last reply by Randy Calvert, -
- 2 followers
- 6 replies
- 1.2k views
Hey, what would be the "best" Setting Picture & Video settings? 1. Maximum image dimensions to save XXX - XX 2. Maximum image dimensions to display XXX - XXX Thank you!
Last reply by Marc, -
- 1 follower
- 2 replies
- 582 views
Hi guys, I'm not sure if this is a bug or just something that I've setup incorrectly, but in my Pages database I am noticing that the record's Reactions do not sync up with the associated topic that it is linked to. To give you an example, I took an existing topic on my forum, in which the original post already received around 20 reactions from other users, and Copied to Database so that an identical Pages record was created from it. However, on viewing the Pages record version, the 20 or so accumulated reactions from the topic are not carried over. Image 1 above: Original topic, please note the 20 reactions set against the original post plus the one react…
Last reply by Dreadknux, -
- 3 replies
- 692 views
Hello, For some topics I have a dedicated "statistics" What are the settings to display or not these additional information ? Can I adjust these parameters ? Where ? Thank you for your help, Frederic
Last reply by Mark H, -
- 3 followers
- 8 replies
- 1.3k views
Hello, I would like to set the counters to the old format, i.e. 5000 instead of 5k. Where can I do the necessary setup?
Last reply by jffuchs, -
- 3 followers
- 5 replies
- 856 views
I followed all the steps for twitter login for my community and is working. But when I try to promote blogs it says my twitter app is set to read only. Are there any instructions on how to change that and make it read and write permissions? Help is appreciated.
Last reply by Marc, -
- 2 followers
- 2 replies
- 687 views
Is there an easy way to change the forum statistics out put for total post, as seen below? Right now our site shows 1m total posts. I'd rather it show 1.01m, 1.02m, etc. Otherwise, it will just stay at 1m posts for quite some time, giving the illusion not many posts are being added. See the included image. Any help is appreciated!
Last reply by Marc, -
- 1 follower
- 2 replies
- 657 views
Is there a way to delete ALL member reputation? I banned the user, and I don't want to delete the user so he cannot reuse the email, tho I could ban the email but too complicated and all I would like is "delete all content" and "delete all given reputation" options, I assume these are not available...?
Last reply by dutchsnowden, -
- 2 followers
- 4 replies
- 552 views
I have run into a bug where only topics located in certain forums will pop up under "Currently Discussing" when they are set to be featured. I've created topics and tested this again and again. I create the topic. Set the topic to be featured I see the green star. It does NOT show up under Currently Discussing (even after refreshing and waiting until the next day....) When I take the topic and MOVE it to other known forums where I know where featuring works... it pops up right away under "currently discussing" I am SO confused! I looked around to see if this is a setting and I don't recall creating forums differently from each o…
Last reply by Marc, -
- 1 follower
- 1 reply
- 622 views
Is there a way to configure something so that admin or mods can change an article author from the front end Edit view? In other words, to add this: to this: My wandering around hasn't turned up a setting or version-current marketplace plugin. Thanks for a pointer, if it's possible 🙂
Last reply by Jim M, -
- 1 follower
- 3 replies
- 779 views
Hi everyone! Im trying import a simple list of users, but I cant. Can someone help me? The CSV example: Members.csv Steps and problem: The imagem bellow with the msg "Import members" never finish
Last reply by Marc, -
- 2 followers
- 1 reply
- 426 views
I understand the concept of oAuth for signups but in current offerings it seems that I would need to be the one in control of all the keys and setup of such Identity Provider. Since I host forums for several affiliates as first line of tech support for their services most of their employees monitor the forms and provide assistance. Whenever they have a change in staff I have to add them to their group. I was wondering if there was a way i could allow the lead person at that company a way to Setup their oAuth for managing their staff and all users who sign up that way are already granted the right permissions. I am on great terms with my affiliates and could…
Last reply by Marc, -
- 2 followers
- 2 replies
- 598 views
So I tried to do a split. Meaning move last 5 posts from a topic into a new one. I could only find how to do this one-by-one, not all 5 at once. Is this the only way of doing it one by one? I have expected to be able to move more at once but when selected more, it asks for a forum to be moved in (?) not really for a topic. Not even sure what that is for.
Last reply by dutchsnowden, -
- 2 followers
- 6 replies
- 1.2k views
Is it possible to pre-fill a forum topic from a template?
Last reply by Clover13, -
- 2 followers
- 1 reply
- 691 views
I see Tags have a global setting to be open OR closed across all forums/subforums. Is it possible to set a given forum/subforum to closed? My use case is for Classifieds where I want to force members to use only a specific set of tags/prefixes in their topics.
Last reply by Marc, -
- 2 followers
- 1 reply
- 676 views
Not a blog in a club, that I already did. A blog on my main menu, so all my community can read and comment the posts. Can anyone please help? I have spent all morning trying to figure it out. Thank you!🙏
Last reply by Marc, -
- 2 replies
- 936 views
Hi, i just purchased Commerce application to use this plugin : I thought after purchase I would have a file to download and upload to a folder or the Commerce app would show up on its own in my app list. But nothing. How can I add Commerce to my forum? Thank you.
Last reply by Kalifornia1996, -
- 2 followers
- 13 replies
- 1.7k views
So in 4.6.9 is not possible anymore to edit the Quote to include author of the quote? In the past, with markdown was possible to do this.
Last reply by Marc,
-
Upcoming Events
-
Latest Blog Entries
-
