General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 1 follower
- 3 replies
- 948 views
Hello, my friend didn t want pay his Hosting and I don t know know where can I find my Forum (1 year). I have one new Domain samopismo-forum.com for my IP Board and I bought today Hosting Paket. What to do, please Help. Regard My Forum was by his Hosting Paket
Last reply by fileo, -
- 12 followers
- 42 replies
- 3.9k views
I cannot find any info, what version of Elasticsearch is recommended for Invision Community? There is a long list with different versions and I would like to have one with the least issues 🙂
Last reply by Marc, -
- 2 followers
- 11 replies
- 952 views
What would you say is the best way to promote a specific topic across the board?
Last reply by Marc, -
- 2 followers
- 5 replies
- 709 views
If I buy the license for a second site then do I have to download again or can I upload the files from the first download?
Last reply by arrowman, -
- 2 followers
- 6 replies
- 1.1k views
On a lot of Community platforms, they have a feature that allows for users to reply to thread email notifications and their email reply gets added as a post inside the thread. This is wildly useful for engagement as there are a huge amount of people who love hanging out and replying to things in their Inboxes / mail client instead of inside a Forum. I thought I saw something about IPBoard adding this feature a few years ago but can't seem to find it. Does anyone know if it was actually added?
Last reply by Marc, -
- 2 followers
- 3 replies
- 979 views
Hi, there a bug tracker tutorial available?
Last reply by Randy Calvert, -
- 2 followers
- 1 reply
- 847 views
Is php 8.1 fully compatible?
Last reply by Marc, -
- 1 follower
- 2 replies
- 1k views
been getting notices about changes to Google analytics is this something works already with ISP?
Last reply by Randy Calvert, -
- 2 replies
- 965 views
Hi! My question is probably for the developers... What type is used: Schema.org. microdata / Schema.org, json-ld or Open graph ? (I need to specify in a special counter, and I don't know what type)
Last reply by LastPlay, -
- 1 reply
- 789 views
Dear Invision Community Team, We are having club categories like bootcamps, jobs, and Events & News. When we click on the each category..... the breadcrumbs are showing like this Home > Clubs When we click on clubs it is showing all the club categories, but when we click on each category, it is not showing the each category items and one more problem.....These club categories are not showing on the mobile version. Please help us to display items club category wise and the menu should show on the mobile version. Please help me with this. Club Categories Not showing -1.jfif
Last reply by Jim M, -
- 3 followers
- 3 replies
- 684 views
When I include events in navigation bar, I haven't seen a way to name it "Happenings" for example. Feedback appreciated
Last reply by Marc, -
- 2 followers
- 4 replies
- 845 views
Is there a way to have on landing page for guests, a different one for members and a different for some other user groups? Help appreciated.
Last reply by Marc, -
- 1 follower
- 3 replies
- 911 views
How many email address (admins) can we register?
Last reply by Marc, -
- 1 follower
- 1 reply
- 733 views
Where can I find the conversion instructions? Thanks.
Last reply by Ryan Ashbrook, -
- 3 replies
- 697 views
If I create new folders for storage - do I need to change the permissions for them? (all rules-777 / all rules - rwx) Or can I leave the default (rwx/r-x/r-x)
Last reply by Randy Calvert, -
- 1 follower
- 6 replies
- 1k views
I am new to this community and setup, so bear with me...I do work in IT for a day job, which is probably a bad thing because I think I know what I'm doing but... 🙂 We have a self-hosted forum which has a lot of old users setup. We would like to tidy it up but the member screen in the portal doesn't show the last_activity field which I can see exists in the database. Now, I can easily write an SQL query that will remove the members directly from the 'ibf_core_members' table but I don't want to break the forum because I am guessing that the 'delete' option in the portal may do more than just remove that table entry?, I was going to test this on just 1 member …
Last reply by Marc, -
- 1 follower
- 3 replies
- 916 views
Hello! I am very happy with my new community here. However, my members want to have push notifications on their phones (like we had on discord). I have had some members tell me that push notifications aren't supported on chrome via phone. How do I fix this?
Last reply by Marc, -
- 5 replies
- 863 views
I want to update 4.6.12.1 to most recent version of IPB. Where to get and what is the file name? How to install it? I did go to https://www.php.net/ but it was a bit confusing. Bob Snow
Last reply by Bob Snow, -
- 2 followers
- 4 replies
- 966 views
Ok, so I have much of my stuff set up. I have my main page set up, and I added the components to it that I want members to see when they log in. My struggle-- The "clubs" component, I added it to the page. Behind the scenes, it says "shows a list of your clubs" and you can set the number. But how do I get it to take them to the /clubs page? As it is now, you have to click on a club, then go backwards to see the clubs. Here's a 20 second video, hopefully making it clearer: https://www.berrycast.com/conversations/cc174e8f-2277-5fa2-90b6-2a5cd386a575
Last reply by Marc, -
- 1 follower
- 2 replies
- 766 views
I have an application that I need to unify the logins for. There are two options I can think of: 1. Use an external database and create a login method for IPS. I know IPS supports an external OAuth login but this isn't something that I have done befeore. 2. Use IPS's database for accounts (it's really nicely structured) -- and integrate the login with the application. User logs into application -> API call to IPS to verify correct email + password -> login success/failure. The problem with option 2 is that I looked through the REST API documentation and I did not find a method to verify a users' login information. My questions are: Is …
Last reply by Marc, -
In our forum we often ask members to upload .zip files to share, however when you do so an alert "The application/zip file format(s) are not supported". I suppose that means the forum doens't know how to do a proper embed of that file (which is fine, not a problem), however the file is still uploaded as expected. But some members are feeling this is an error and that their file didn't upload properly (even though it did). Is there a way to get rid of this alert? Thanks!
Last reply by David N., -
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- 1 follower
- 9 replies
- 924 views
Something like this?
Last reply by Nathan Explosion, -
- 1 follower
- 1 reply
- 670 views
Dear Invision community Team, I was working on club categories. Unfortunately, i have deleted the club categories plugin. Please let me know how to install club categories plugin and it should show on the applications. now the club categories is not showing on the applications. I am having all the club categories like boot camps, etc are available on the backend but club categories plugin or app is not showing under applications. Please assist me on this.
Last reply by Jim M, -
- 5 replies
- 875 views
Dear Invision Community Team, I am facing the problem upgrading the club categories. To upgrade club categories, it is asking for the "tar" file to upload. Please let me know where can we get this "tar" file. Just because of this bootcamps, events, jobs, etc are not opening. Please support me on this and let me know what need to be done.
Last reply by Gary, -
- 2 followers
- 14 replies
- 1.1k views
Is there a way to add content there (some text and image link) ? I suppose I'd have to mod the template but where do I start? Thanks!
Last reply by David N.,
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