General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,366 topics in this forum
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I have worked in Blood Banking for over 30 years. One of my sites is related to blood banking. Does Pages offer an option to build something like a "Find a blood center near you" where I can type in my zip code, then it finds a center within x miles of that location? Thanks
Last reply by Randy Calvert, -
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- 2 followers
- 1 reply
- 563 views
How to disable the shop in the license? I do not need him Thank you
Last reply by Marc, -
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- 2 followers
- 4 replies
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I bought the lifetime license for IPB so so many years ago. The forums were exactly what we needed and we used it up to 3.4.x something. But when I needed to continue with it support was removed, my lifetime license was terminated and I was stuck with a broken forum who's database may or may not even be corrupted. Out of frustration I looked into other options and bought Xenforo in 2021 All in all, I feel like I've made a mistake. There are so many features that our 3.x forums had from IPB that ran circles around the stuff I can do (and am limited to) in XF. A decades old forum could manage admin and user permissions, layouts, just little things I…
Last reply by Dreadknux, -
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I emailed and havent received anything. I want to cancel this subscription. There is no cancel plan. PLEASE HELP
Last reply by Marc, -
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I received an email from Twitter with the above mentioned subject which said: This is referencing my Twitter login app via the IPB's Login & Registration area in the ACP, which still seems to work. The email appears to be legitimate, and it came directly from an IP address owned by Twitter, so I'm not really sure what it means at this point. Did anyone else get this? Any ideas?
Last reply by Luuuk, -
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Hi, I have recently converted my forum to Invision Community and I'm making good use of the Events feature. I am using the 'Overview' view by default, which gives you a nice list of the events broken down per month with images. One annoyance I have is the fact that old events seem to remain on the 'Overview' view once they've finsihed. If you have large numbers of events, the page becomes annoying to use later in the month. You have to scroll right down to the bottom to find events which have not happened yet. Its gives even worse UX on mobile. Is there some configuration, or even template edit, which could automatically hide the finished events from …
Last reply by Marc, -
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Hello, I just wanted to report a problem. The publish immediately check box is not visible when editing a topic that has been scheduled. I wanted to publish it before the date I had chosen and there was no option to do that when I chose to edit it. See the screenshot attached. I tried to choose TODAY and NOW, and it will be impossible to choose the right time 😞 The publish immediately checkbox should be there when editing it 😞
Last reply by Nathan Explosion, -
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- 2 followers
- 8 replies
- 741 views
When a record has future publish date zapier shouldn`t behave as if it is hidden or this is another condition ?
Last reply by Randy Calvert, -
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by bassangler- 1 reply
- 548 views
Nevermind. I figured it out.
Last reply by Afrodude, -
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- 2 followers
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- 768 views
I recently changed the Authentication Type to "Email Address" in line with best practice for security. Previously members could login with either screen name or email address. However, the dummy text for the Sign In modal continues to state "Display Name or Email Address" and this has caused frustration for some users who missed the notifications we made. I think this text should automatically update to reflect the authentication type being used.
Last reply by cfish, -
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- 7 replies
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We have an issue with r_moderatorstats_manage: 1. I created a new group called “Test Admin” 2. I added the new group using the “Add administrator” link on this page: https://example.com/admin/?app=core&module=staff&controller=admin 3. I added a test member to the Test Admin group 4. When the Test Admin group permissions are “Unrestricted” an administrator member of this group can view the Moderator Activity page https://example.com/admin/?app=core&module=stats&controller=moderators 5. If the Test administrator group permissions are changed to “Restricted” a member of this admin group cannot view the Moderator Activity page, even if…
Last reply by georgebkk, -
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I have selected to allow signature area for Admin Group. I'm the admin. I can't see where I can create a signature area. Please advise?
Last reply by hammerstringz, -
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- 5 replies
- 844 views
Is it possible to accept cashapp payments on invision community?
Last reply by Kirill Gromov, -
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Is there a way to set posting permissions for forums in clubs? I have a few forums within a few different clubs I would to be able to restrict posting to only certain groups. When you make a normal forum outside of clubs it asks you what groups you want to be able to do what but for clubs it does not. Is there any way at all to do this?
Last reply by Jim M, -
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Hi, i know its possible and i have searched for an adequate response but could not find one. What i would like to do is set up a club and in order for members to join they have to first pay xxx to do so. I have done my best to look at the Club settings and have the Clubs Improvements but cant seem to find the way to set a club for payment to enter. I also looked in Subscribtions cause i thought maybe it was somewhere there. All i need is a "bump" in the right direction please. Thx
Last reply by UncrownedGuard, -
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Has there recently been a change to the email support functionality? I was certain I had access to this previously:
Last reply by Steve Herschbach, -
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- 2 followers
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- 720 views
Hello, We got a question regarding the achievements rebuild. We are planning on implementing the achievements and to start this we want to do a rebuild. It may be obvious but we want to be 100% sure. Are there mails going to be sent whenever we do a rebuild? Thanks in advance! Kind Regards, Thomas
Last reply by Marc, -
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From what I have read, it's not advised to turn developer mode on for a cloud-hosted account, but rather to download the software to work on locally. Does this require purchasing the software in addition to the cloud-hosted monthly fee? I am planning to add an additional cloud-hosted account for a new domain, but that new domain also needs some other PHP functionality (pulling data from a database, displaying it, editing the database, integrating with user using drop down lists, checkboxes, and string input form, nothing too cosmic). I am considering whether I should create an app and just have it all in the Invision software. The two main advantages *I think* is …
Last reply by NoobForumAdmin, -
- 1 follower
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- 429 views
I have two private massage boxes, inbound and outbound. All of my private messages are located in my inbound box folder, and the outbound folder is empty, although I initiate many private messages. Any idea why that is?
Last reply by Randy Calvert, -
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- 696 views
Hi team, It is possible to set auto alphabetical order in forums or subforums? I only find this display option for that but only order the topics, not the subforums or categories inside. Now I reorder manually any new subforum, I've more than 200 subforums and it is a heavy work.
Last reply by DawPi, -
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- 11 replies
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Last year, I re-organised my member usergroups to help protect from spammers and malicious users. The idea would be that, upon registration, a new user would be set in the usergroup 'Newbie', which requires their first 10 posts to be approved by mod/admin before being able to freely post as well as other restrictions (one of which being unable to make topics). These restrictions would be lifted when the user is promoted to another 'Regular User' group. I set up a rule for this ages ago with the following settings activated: Any Achievement Points Not Banned Groups: Newbie Member Joined: More than 60 Days Ago Last Posted: Anytime La…
Last reply by Randy Calvert, -
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- 1 follower
- 9 replies
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I can't find a way to move blogs I've made to other categories I've created. I see where I am able to click on a blog entry and select "Move," however, when I do this my other blog categories do not show up as options to where I am able to move the blog entry. Also, I see no way to delete the blog categories that I've created. Please let me know if there is a way to do both of these things, as I was unable to figure this out.
Last reply by Marc, -
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- 1 follower
- 4 replies
- 509 views
What is the easiest way to set up an email account for cloud? In the past I'd make an email account with godaddy and have to email invision to set it up. Is there another method where I could avoid having to that?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 532 views
In the downloads section, when posting a link, Is there a way to name this portion (where it says "view") of it with lets say a google drive link. Website below for context. https://www.beam-monsters.com/
Last reply by Marc, -
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- 648 views
Can you restrict the members who are mentioned in the Leaderboard? I don't want to turn off points for users, but I do want to exclude a news account and myself from appearing in the leaderboard.
Last reply by Marc, -