General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,425 topics in this forum
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A bit of a dumb question, but I accidently hid a post and I want to unhide it. I have moderator and admin status but cannot find the option. Have checked the Community but can't find the answer. Al
Last reply by Marc, -
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Hello I'm doing really big conversion (around 2,5m posts, 200k users) and i was wondering, is it possible to resume convertion on for example browser crash, internet loss etc? Thank you in advance
Last reply by Stuart Silvester, -
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- 4 replies
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I'm running a few third party RSS imports from non-RSS sources which results in a publishing delay. As such they are posted but never appear on an activity stream first page because they are buried by the time they are posted with their actual time stamps. Is there any way to override the posted time or any other solution to automatically bump an RSS fed forum topic when IPS ingests it?
Last reply by Clover13, -
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In the forum directory, you have a brief description of forum... But when you click on it, there iOS a longer description.. . How can I do the same? When I write the description I have this space (below) to write it, but everything you write there will go to de description in forum directory. Help appreciated...
Last reply by Nathan Explosion, -
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Hi guys. I don't know if to do this it requires a plugin or application, or it can be done from the same platform. Where it says Activity and Ratings It would be to add a new tab with the latest topics assigning specific forums. Would it be possible? Thanks greetings.
Last reply by JoNaDo18, -
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Hey all, I had a look through the notification settings on my IPS site and note there does not seem to be an option to receive only a single daily digest email, did I miss something or is this something that is not part of the suite ? Thanks P
Last reply by Jim M, -
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Hello All, I have been living under a rock and I have seen some mentions on the forums regarding upcoming changes to the Commerce sections, could someone point me to the announcement of the changes so I can learn what is going on ? Thanks, P
Last reply by Adriano Faria, -
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Search Console has identified that your site is affected by 1 Events structured data issue(s). The following issues were found on your site. Missing field 'name' (in 'location') ‡Non-critical issues are suggestions for improvement, but do not prevent the page or feature from appearing on Google. Some of these issues can affect your appearance on Search; some might be reclassified as critical issues in the future.
Last reply by Marc, -
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- 1 follower
- 3 replies
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searching for lakeholme@att.net - and get the following? Now what?
Last reply by Marc, -
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- 2 followers
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Hello, Is it possible to promote groups based on custom third-party app parameters? Is there a technical guide for it?
Last reply by Marc, -
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I have set up stream on my site to show what is new content on ALL areas however when a new Club is created it doesn't show up in the stream that the new Club was created...is this normal or any suggestions on why...thanks
Last reply by ibaker, -
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Hello, I currently move all threads that are "removed" to a sub-forum called "Deleted Threads" which is simply kept as a record. I'd like a modification that simply states, any thread in this FORUM ... has a customized message ... such as ... This thread has been removed by the Administrators. Right now, if someone goes to look at a thread, they simply get a "You do not have permission to view this topic", I'd like to create a specialized message for any thread in a certain forum to be altered. Is there a modification that has been created for this purpose? Thanks, BB
Last reply by Jim M, -
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What's the easiest way to embed featured content (new posts, most read, most interaction) from my forum onto another webpage? Thanks!
Last reply by opentype, -
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Hello, somehow topics from specific forums appear with <title> tags that include the forum name, website name while topics from other forums do not. Here is an example https://www.enotalone.com/topic/456803-dr-lady-check-in…/ I can't remember what I did years back to do this and what settings controls this. Could someone point me to the correct direction? Thank you.
Last reply by Jim M, -
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Hello, Is it possible to have one post cross posted to multiple forums? Thanks!
Last reply by Jim M, -
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- 2 followers
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Hi, I used to use IPB many years ago, and I'm thinking of returning, but I have a question. Is IPB Forums and all the other addons (Blog, Gallery, Downloads... etc) easy to setup? THankyou
Last reply by DawPi, -
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I know html is sanitized but in theory couldn't this allow a clever person a way to inject malicious code? Just trying to understand the risks before I use this option
Last reply by Marc, -
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HellO: I have GALLERY purchased, so I wish to (validly) up load videos to post. And, I wish to also post videos in a forum message as well ( which seems to accept a different encoding format! ) I have tried various file formats outside of our software to see which format will play the best on both hand-held & desktop. That experiment yielded mp4. These other encoded videos did not play or otherwise failed: mpg & wmv. Using Adobe Premier, I used encoding variables set for HD cable / television broadcasting. However: That does not achieve the results I am looking for or simply fails! HELP: Would you know the …
Last reply by da1Bear, -
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This morning, I got an email notification of a message (I removed identifying information): Hi Carole, A user has sent a message using the Contact Us form. Annie xxx ( xxxxxxx@googlemail.com ) said: Where are you? …
Last reply by rhocar, -
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- 1 reply
- 460 views
Why is there no cancel subscription button? I have wasted time looking for something that seems to be missing, is there a cancel option anywhere?
Last reply by Randy Calvert, -
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Is there a way I can send a mass email to all my registered members or make sure they get an update of a new post in their email? Thank you
Last reply by Daniel F, -
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- 550 views
I'm importing users from another system into pre-created Clubs. Is there a mechanism to add these members to one or more clubs on import, or after import in bulk? Thanks!
Last reply by ICCS, -
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- 3 followers
- 4 replies
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Hello, Unfortunattely, after several years, our forum is not active anymore. But with a lot of post, we want to keep the history available. We're looking for a solution read only. Do you know a solution for having an export of the site in static ? (no more interaction / no more registration/reply and no more database etc.) I will try HTTrack Website Copier later this week but maybe if you know something Thanks again,
Last reply by Marc, -
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- 1 follower
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Does anyone have any experience with this? I've set my forums up the way I'd like them to look, but I have no idea how to migrate them over to basically be the members section of my squarespace website. Has anyone done this? Thanks!
Last reply by Marc, -
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- 3 followers
- 8 replies
- 755 views
I can no longer find the page that lists all supported embed in invision community. I tried pasting an instagram link to a video but that doesn't work. I was able to paste the embed as HTML but is there no support for instagram embed? Thanks.
Last reply by Marc, -
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