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Technical Problems

Run into an issue and need help from the Invision Community Team?

Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.

If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.

Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.

Subforums

  1. Classic self-hosted technical help

    Problems related to your server or other classic, self-hosted edition issues.

    • 16.5k posts
    kalin
    I can't start the update to the latest version
    kalin,

  1. Freind (Follower) Notification Defaults

    RazorSEdge,
    • 1 reply
    • 260 views
    Adriano Faria
    Adriano Faria

  2. Custom Blocks not working

    RedZephon,
    • 0 replies
    • 259 views
    RedZephon
    RedZephon

  3. deleting login handler

    Ocean West,
    • 0 replies
    • 233 views
    Ocean West
    Ocean West

  4. Live Threads?

    Tony Hovsepian,
    • 3 replies
    • 294 views
    Tony Hovsepian
    Tony Hovsepian

  5. Updating from RC6 to RC7

    mesteele101,
    • 0 replies
    • 307 views
    mesteele101
    mesteele101

  6. Content Navigation menu problem

    jherr,
    • 0 replies
    • 376 views
    jherr
    jherr

  7. upload scripts?

    mrbowers,
    • 1 reply
    • 277 views
    AndyF
    AndyF

  8. Disable CKEditor plugins

    Starship,
    • 0 replies
    • 285 views
    Starship
    Starship

  9. EX2 Something went wrong. Please try again.

    mrbowers,
    • 0 replies
    • 294 views
    mrbowers
    mrbowers

  10. 500 problem, Site down

    nyphoto,
    • 3 replies
    • 343 views
    mrbowers
    mrbowers

  11. Tooltip error, comes up behind forum

    Christopher Bergsten,
    • 0 replies
    • 253 views
    Christopher Bergsten
    Christopher Bergsten

  12. IPS Commerce - API Call?

    OctoDev,
    • 0 replies
    • 291 views
    OctoDev
    OctoDev

  13. Blocks can't be removed from pages RC6

    JulieEEMarketing,
    • 1 reply
    • 276 views
    JulieEEMarketing
    JulieEEMarketing

  14. Reported Content dropdown..

    OctoDev,
    • 2 replies
    • 280 views
    OctoDev
    OctoDev

  15. Run Background Task Permission Error

    RazorSEdge,
    • 2 replies
    • 304 views
    RazorSEdge
    RazorSEdge

  16. IP4 RC6 CPF Formatting Issue

    RazorSEdge,
    • 0 replies
    • 267 views
    RazorSEdge
    RazorSEdge

  17. What is the approach to disable loading the CSS from the CDN network?

    rookiegirl,
    • 0 replies
    • 297 views
    rookiegirl
    rookiegirl

  18. Previewing

    Cheshir,
    • 1 reply
    • 266 views
    The Jimmo
    The Jimmo

  19. How to disable automatic language detection

    Khalat Jalal,
    • 2 replies
    • 474 views
    Gnuru
    Gnuru

  20. Member Photo Gallery

    RedZephon,
    • 3 replies
    • 290 views
    RedZephon
    RedZephon

  21. Sidebar for forums?

    rbiss,
    • 2 replies
    • 406 views
    rbiss
    rbiss

  22. After upgrade Block manager doesn't work

    cafeboricua,
    • 0 replies
    • 301 views
    cafeboricua
    cafeboricua

  23. Designer Mode Broke Forum

    Collin Sexton,
    • 2 replies
    • 248 views
    wimg
    wimg

  24. Subdomains for each forum

    Will Munny,
    • 1 reply
    • 305 views
    wimg
    wimg

  25. IP4 a road to nowhere

    GMIC,
    • 23 replies
    • 883 views
    Heosforo
    Heosforo