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Buttercup

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  1. Like
    Buttercup reacted to Marc Stridgen in License Key invalid   
    I have just seen your email there. It was under a different email address. Please note, this was sent only an hour ago. 
    As I mentioned above, you need to ensure the redirect is not in place while you reset this. I have gone ahead and reset on this occasion for you. 
  2. Haha
    Buttercup got a reaction from MythonPonty in Invision Community 5: The all-new editor   
    It looks great. Thank you @Matt Finger for all your hard work.
     
    When is the release of IP5?
  3. Like
    Buttercup got a reaction from Randy Calvert in User online list seems to have stuck   
    Ok thanks. Was wondering why that’s all and at least I now know.
  4. Like
    Buttercup reacted to Randy Calvert in User online list seems to have stuck   
    If he has the site opened in another tab or on another device this sort of thing could happen. My tabs refresh on my phone and can trigger this as well. 
  5. Like
    Buttercup reacted to Jim M in No announcement options?   
    Announcements are in the Moderator CP :
     
  6. Like
    Buttercup got a reaction from Marc Stridgen in Not receiving emails again   
    I think you're right. I have just changed emails and now receiving them 🙂 
  7. Like
    Buttercup reacted to Marc Stridgen in Question about pages   
    Its not possible for me to say for certain what your friend has, however you do not have the classic license type, which gives you all applications. If you go to your client area, you will see a banner which allows you to see what terms you can be offered to switch
  8. Like
    Buttercup reacted to teraßyte in Question about pages   
    You have the old license most likely, but it's possible to upgrade to a Classic License from your client area.
     
    Check this topic for more info: 
     
     
  9. Like
    Buttercup got a reaction from Marc Stridgen in Not receiving emails   
    Yeah it does feel that way.
     
    Thanks for your help.
  10. Like
    Buttercup got a reaction from Jim M in Not receiving emails   
    Yeah it does feel that way.
     
    Thanks for your help.
  11. Like
    Buttercup reacted to Marc Stridgen in Not receiving emails   
    Glad to hear things are working for you. I suspect this is more likely an issue on the side of your email, given what you are describing
  12. Like
    Buttercup reacted to Jim M in Not receiving emails   
    Thank you, I was able to login now. Looking at your profile, you have Push notifications active for receiving message notifications. With that active, the push notification would win, and you would not receive an email. You would need to disable push notification if you want only emails.
  13. Like
    Buttercup reacted to Jim M in Not receiving emails   
    We have not been able to login to your ACP yet so we are unable to determine that.
  14. Like
    Buttercup reacted to Jim M in Not receiving emails   
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 
    We look forward to further assisting you. 
     
  15. Like
    Buttercup reacted to Jim M in Not receiving emails   
    Unfortunately, we cannot comment what is happening after our software hands it off to your email provider, but I can confirm that your notification settings are set correctly. Could you please let us know your display name or ID?
  16. Like
    Buttercup reacted to Sonya* in Change statistics on posts etc   
    Adriano has a paid app for it.
  17. Thanks
    Buttercup got a reaction from SeNioR- in Changing Forum Statistics Output   
    Maybe this addon will help. 
     
  18. Thanks
    Buttercup got a reaction from rnorth6920 in Changing Forum Statistics Output   
    Maybe this addon will help. 
     
  19. Like
    Buttercup reacted to Adriano Faria in Following error when I try to create a theme   
    Disable the resource ipskit Aaddons and tey again.
  20. Haha
    Buttercup got a reaction from Notplus in Forum Statistics widget take a few hours to catch up   
    Hi everyone
    Something is confusing me, My forum statistics can take 10 hours to update or catch up. the cache is set at 1 minute so I have no idea why this is happening.
    Can anyone help please? it has been stuck on 10.711 posts since early this morning UK time.
  21. Like
    Buttercup got a reaction from Jim M in Forum Statistics widget take a few hours to catch up   
    Ok thank you. I have asked my host.
  22. Like
    Buttercup reacted to Jim M in Forum Statistics widget take a few hours to catch up   
    You would need to ensure your datastore folder on your server is writable. Please ask your hosting provider if you are unsure what this is. Typically, this is 777 but if you're running suPHP or suexec this may by 755.
  23. Like
    Buttercup reacted to Marc Stridgen in Forum Statistics widget take a few hours to catch up   
    On taking a look at your system, I would advise on disabling all 3rd party items again for a while, then monitoring to see if this is still happening. You have errors from Mark 'notification read from toast' which are showing up once every few seconds there. Also, please ensure you have updated all optional patches showing in the support area.
  24. Like
    Buttercup reacted to Jim M in Forum Statistics widget take a few hours to catch up   
    Assuming you are seeing this as a logged in user and only impacted by the block/sidebar cache, there is a task which updates statistics like this. As you're using Traffic to run background tasks, it could be this isn't updating super quickly but is eventually when the task is ran again. Additionally on top of this, you're using a plugin to reformat numbers. A good way to test this would be to do the following:
    Disable all third party applications/plugins/ Make a post. Navigate your site for a good 10 minutes. Did that resolve your concern? If so, re-enable applications/plugins and try again. If it's back, it's a third party application/plugin which is related. If it's not, then you may wish to switch to CRON for running background tasks (ACP -> System -> Advanced Configuration) if you have high expectations of these statistics every ~5 minutes as they are programmed to.
  25. Agree
    Buttercup got a reaction from NZyan in Recent browsing and who's online (4.6.6)   
    I have noticed this too on my forum. It is annoying,
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