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OptimusBain

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Posts posted by OptimusBain

  1. 1 minute ago, opentype said:

    Not true. I have to keep correcting that. An invoice is NOT a payment receipt. An invoice is the manifestation of the legally binding sales contract. As such, it is tied to the moment of purchase. That occurs when the customers hits the final “buy now” button at the end of the checkout process. In fact, the invoice is the legally binding document to show what the customers owes. Before real-time online purchases, that was the main use of the invoice. “Here is what you ordered. Now pay within the time stated on the invoice …”. With real-time payments it’s not as obvious anymore, but with IPS Commerce one can still use the option “manual payment” for manual wire-transfer payments for example. This absolutely needs an invoice prior to the payment – for both the seller and the customer. 

    Yeah but in Spain an invoice that has not been paid isn't even called invoice. There is no legal binding sales UNTIL it has been paid. If not paid it's useless. And my ACP is flooded with useless attempts for that legal binding without addresses or anything that I need to keep on deleting day after day. 

  2. On 11/2/2022 at 1:36 AM, bradybarrows said:

    This issue is still not resolved. I have to delete each invoice one at a time. Really irritating. No contact information so there is no way this is useful. In the next update can we resolve this issue? Or could you select as many pending invoices in the list and delete them all in one click?  That would resolve it for me. 

    Nobody else has this issue?  If you don't have this issue, what do you do to resolve it?

     

    Another caveat is that pending invoices turn into EXPIRED invoices. I have three pages of expired invoices submitted by guests who do not fill in the required information. None. Zip. Nada. I have to delete all this too since it just adds to the list of PAID members in the list. Three pages of bogus members. Not sure how IC thinks about these things. There must be a reason. 

    I did notice that two members CANCELLED their subscriptions. I understand that concept. But a GUEST will not cancel a subscription since they don't go through the process to pay or fill in the contact info. It would be nice to figure out how to resolve this issue. 

    I am having the same issue. I've suggested this change a few times. It's irritating. An invoice should only be generated if it has been paid, as simple as that. No payment= no invoice.

    Unpaid attempta it ahould be another type  of document, not an invoice. Invoice numbers should be consecutive in my country for the same reason, unpaid = no invoice.

  3. Hello,

    Is it possible to hide the number of members a club has? I know I can hide the member names themselves. But on the club list, I can see the number of members. Can that information be hidden? I don't want members to know how many members there are. There could be only 2 or just a bunch and it would be detrimental.

    Thanks

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  4. On 10/14/2022 at 11:45 AM, Bill Edwards said:

    When I upgraded to 4.7.3 I was informed that this plugin wouldn't work and disabled it. I have enabled it and it appears to work fine. Please can you clarify???

    @Adriano Faria I just updated to 4.7.3 and the installation process disabled this plugin. If I enable manually on ACP, my community will stop working and will throw a 500 error. I am running PHP 8.0 and 4.7.3. All works fine, except this plugin and the Tutorials app that you submitted for approval. 

     

  5. On 9/12/2022 at 8:53 AM, Marc Stridgen said:

    If you are still having the same issue of course, please let us know what what devices

    I know what the issue was in the alert popup.

    The problem is that I am using the ipsButton with long text, a wider button  is not working with the ipsButton class in the alert popup and will prevent the Dismiss button from being displayed. 

    Thanks

  6. Hello,


    Can events in the calendar be user-group specific? I want to use the events, but I want to schedule different events for different user groups. 


    Each user group has different privileges to discuss specific topics in my community. I cannot organize an event for everyone because those who do not belong to user group X will not understand what is being explained to other user groups with higher privileges.
    Is that even a possibility? I can't see that.
    Thanks

  7. 11 hours ago, Nathan Explosion said:

    First post plus the next X amount of comments.

    Understood. Thanks. So it won't work for me. I need to display the last (most recent) X posts. I don't want certain groups to read the historical posts, only the most recent ones. 

  8. 10 hours ago, Nathan Explosion said:

    Available when hiding all content only - will show the first post plus X number of comments.

    But will it show the first post plus whic comments? Last ones? First ones?

    I want to display the last ones, most recent ones

  9. 9 minutes ago, Marc Stridgen said:

    By promotion, I mean exactly what you have set there. "promoting" someone to another group

    That's what I am doing but then I can't have users in different secondary groups.

    I mean...

    • User buys product 1, promote user to user group 1
    • User buys product 2, promote user to user group 2

    I need users to belong to different user groups depending upon the product they purchase. I was recommended by support and a couple of users to use secondary groups because of that.

    User 1 can buy product 1, 2 and 3. He will have different privileges based on his user group. If i use the primary group, and the user purchased a second product, he will lose the privilege of the original group.

    Products are independent and not related to each other so the "promotion" cannot be done. I need each product with a different group. So, I guess I still can't do what I need. Or maybe I am using the primary/secondary groups incorrectly.

     

  10. Hello,

    It should be possible not to send bulk email to users who have purchased a certain product in the Bulk Email module in ACP. Let me explain why we should have this option.

    In mail marketing it's crucial to distinguish leads from clients. Since IPS forum is offering the possibility of selling products in our communities, we should be able to filter users that have purchased a product or subscription so we can send them specific emails regarding to the products they have or have not purchased.

    Members buy certain products and we want to send them emails offering them a product or a membership/subscription IGNORING those users in user groups that have purchased a product. It's a critical filter because I am sending emails to promote certain features and memberships and I am using the default MEMBER user group.

    There are a couple of critical issues that are the result of not being able to filter the user groups by those that have purchased or not a certain product/subscription:

    1. Once the user cancels his subscription after purchasing product X, his user group will be reverted to MEMBER and he will receive emails again. And that's not what we want because he will be reading an email that is supposed to be directed to users that did not purchase any product. Else, the users will be reading a sales pitch for a product they have already purchased.
    2. Those admins using secondary groups to move users to custom user groups created for each product will have the same issue. The use of secondary groups is common if there are several products and permissions/privileges granted to each product's user group. Since each user can buy more than one different product. So, in the end, everyone belongs to the MEMBER user group and everyone receive emails that are not addressed to them (selling something they already have purchased and whose membership they probably cancelled. Why? Because the bulk email function will not filter user groups that purchased a product.

    There is no possibility to do any of this right now 😞

    image.png.5ac8dced04bedce151d356d3e96588

    Refer to this thread for more information.

    Thanks

  11. 1 hour ago, Marc Stridgen said:

    One of my colleagues just mentioned one way to do this may be by using promotions. so promote to another group when someone purchases, then you can exclude that group rather than trying to exclude a product

    Thanks a lot, but I am not quite sure what you mean with the use of promotions. I am moving users to another group when they purchase; I can't see the promotion function inside the product. How is this done exactly?

    This is the only thing I can see in the Purchase Benefits tab. Nothing about promotions.

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    If it's part of the reward system, badges and all that, I've disabled it in my community since I don't need that.

  12. 20 minutes ago, Marc Stridgen said:

    The only thing you should be doing from where you are is edit the theme you dont want them to see, deselect all groups other than admin, and save. Could I confirm you are doing nothing more than that?

    I've done that 10 times already Marc 😞 

    That doesn't work, and it doesn't change the fact that dummyuser is not an admin and he can see the two themes selection in the toolbar and his default template it not the one chosen in ACP (IPS default).

    Checked this on PHP 8.0 and 7.4, disable apps and plugins, same result.

  13. 24 minutes ago, Marc Stridgen said:

    Have you disabled your other 3rd party items and saved this again?

    I did disable 3rd party applications and plugins. The issue is still there. Maybe I am not using the permissions probably, I don't know 😞 

    I want IPS default theme as the default theme for everyone. I only want the ADMIN to see the Theme selector in the frontend's toolbar. What are the exact steps I need to follow in order to achieve that? I believe I've done it a few times and I still can't accomplish that.

    IPS default is the front-end theme right now.

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    But I signed out of my session with dummyuser and the theme choice selection is still there and the default theme is NOT the one I've chosen in ACP 😞 There are two issues, if IPS default is the front-end theme, why is dummyuser seeing Default when he logs in?

    I've done this running PHP 7.4 and 8.0. The same issue happens on both. I logged in as dummyuser and still have the exact same issue with PHP 7.4. I tried it with 8.0 and the same.

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