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Marc

Invision Community Team
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  1. Marc's post in Updating for the first time as Admin was marked as the answer   
    Ah, my apologies. I was responding based on what you were talking about there, but hadnt actually looked at your package there. You are indeed already cloud hosted, so things like phpmyadmin, cron, SSH, Putty, and CPanel are not something you need to worry about. Backups are also something you dont need to worry about. 
  2. Marc's post in Error on PayPal payment gateway was marked as the answer   
    I have created a ticket for you on this, so we can look further into what is happening
  3. Marc's post in Change Licensed URL loop was marked as the answer   
    I have reset that for you 🙂 
  4. Marc's post in Rebuild existing content : Error 1S111/1 was marked as the answer   
    I have taken a look at this for you, and the error you are getting is relating to the 3rd party application "New Topic Placeholders". You would need to contact the author of that application for a resolution to this
  5. Marc's post in HELP Site stuck on 4.7.9 upgrade was marked as the answer   
    Ive got this escalated in a ticket for you, and someone is looking at this
  6. Marc's post in Returning User was marked as the answer   
    If you mean setup as in install, then depending on whether or not you go for our cloud product or classic product. 
    Cloud - There is no install. Its done for you, as you saw with the trial you have set up there
      Classic - You would need to ensure you have a server with the minimum requirements necessary, create a database, upload the files, then run the installer. In terms of setup such as adding forums, adding blog categories etc, it is indeed easy to set up. As an example, this guide shows how to set up a simple set of forums
    You will find many guides there of similar nature if you take a look through the list for what is relevant to your own requirements.
    Of course, if you have anything specific you are unsure of, we are always here to help
  7. Marc's post in Club Downloads files restriction was marked as the answer   
    You should be on the 'social' tab there, where you can then remove the ability to add files sections to clubs
  8. Marc's post in How to add Lessons, Modules and Quizz to Courses? was marked as the answer   
    You would add these on the front end, rather than the admin CP. So click on the view icon on the right to get to the front end, and you can add from there.
    I believe this may be the guide you are looking for
     
  9. Marc's post in Getting this error when upgrading was marked as the answer   
    I have created a ticket on this for you, so we can take a closer look
  10. Marc's post in Custom badges size was marked as the answer   
    There isnt really. Its whatever looks correct for what you want them to show. They will resize accordingly in some areas
  11. Marc's post in Show on non-content based page - ads doesnt work was marked as the answer   
    Ah, sorry I misunderstood what you had said there.
    The reason for this is that you have a plugin named "Disable ads for URLs" and you are actually specifying /discover/unread/ as one of those URLs.
  12. Marc's post in Trending Content also for blog entries? was marked as the answer   
    It does indeed
  13. Marc's post in [ACP] Theme Flaw started in 4.7.8 was marked as the answer   
    This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  14. Marc's post in This Site - Forum Read was marked as the answer   
    This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  15. Marc's post in EXIF Geolocation Data Not Stripped from Uploaded Images was marked as the answer   
    This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  16. Marc's post in Pages, code block breaks responsive layout in record display template when long text is used was marked as the answer   
    This issue has been resolved in 4.7.10, which was just released. Please upgrade to that release if you are seeing this issue, and if you see any further problems, please let us know.
  17. Marc's post in User appears in "active subscribers" list twice despite having only one subscription was marked as the answer   
    I have created a ticket on this for you, as we will need to look further into what is causing these to show
  18. Marc's post in How to remove promoted posts from notification emails? was marked as the answer   
    You would remove them from my picks if there are items you dont want to appear in the emails either. Alternatively if you dont want ant showing at all, you can shut them off from System>Settings>Email
  19. Marc's post in IPS Cloud and 3rd party app was marked as the answer   
    A ticket was created on this for you. Someone will be in contact as soon as possible
  20. Marc's post in Custom event types was marked as the answer   
    You would create multiple calendars in that scenario. They would then be filterable when looking at the calendar views. They aren't filterable on the overview unfortunately.
  21. Marc's post in Unable to Login was marked as the answer   
    I would suggest clearing your browser cache, and even testing another browser. Im actually having no issue at all with logging in there
  22. Marc's post in Can't uninstall Raffle plugin was marked as the answer   
    I have just linked this up to the marketplace application after conversation with Adriano on what was causing it not to show. The upgrade should now be showing for you
  23. Marc's post in Rebuild existing content : Error 1S111/1 was marked as the answer   
    Please check your emails now for updates, as a ticket was created
  24. Marc's post in Delete my test site was marked as the answer   
    This has been done
  25. Marc's post in Subscriptions: Group promotion and revert (reset to previous group) was marked as the answer   
    If that subscription moves to the premium group C, then they would move to that group during the trial  period also
    They will indeed remain in that group
    The group change action occurs upon point of having that subscription, whether they are on trial or not. Trial has exactly the same benefits as when they begin to pay
    If they do not pay for the subscription after their trial period, they will revert to their previous group once it expires. 
    If they were already a member, it would revert to their previous group. As you are essentially registering in order to purchase the item, they would not have been a guest, their last state will have been whatever your first members group is on registration (by default thats 'members')
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