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IPS Cloud and 3rd party app

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@Your Synergy has a problem with one of my apps. The app does not seem to have installed itself correctly.
The problem is that there is no way to uninstall it (error 500). Since I don't have access to the DB / Files even if I wanted to, I really wouldn't know how to help him.

Something must have gone wrong with the update process that the customer did in January. 

Can I add an ips boy in the private message I have with synergy?

Edited by InvisionHQ
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