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Marc

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Everything posted by Marc

  1. Marc
    If you look at the support account, you will see I have adjusted that down to 0 with no problem. I would need more information as to what actions you take to change these, so I can advise accordingly An example member I can take a look at where this has been changed may be helpful in me seeing whats gone on there
  2. Marc
    I have created a ticket for you on that so we can take a look for you
  3. Marc
    Not at present, no. They are on our list. However it does need to be noted that those guides will simply be to state you need to apply for permission to twitter. So there would be little more than here
  4. Marc
    You would need to apply for the access from Twitter, as was already mentioned.
  5. Marc
    I would need to know all the values being entered. As you will be able to see by the last entry named "test" I was able to add an entry
  6. Marc
    It will have been due to you testing over and over, which is why the whitelist was introduced there
  7. Marc
    You would need to ensure your system passes all required items. Things will not work properly without this
  8. Marc
    I have created a ticket on the terms issue
  9. Marc
    The issue with registration is because there is repeated attempts with the same email and the spam service is blocking it. See the following guide on this, and how to whitelist if needed
  10. Marc
    I would need an example email, so if you can provide that I can take a look. Please PM that to me
  11. Marc
    What issue are you having when a user tries to register?
  12. Marc
    There is no time frame I can provide at present, however the software works on 8.0. There really is no need to be rushing to switch to 8.1. Ut was released only a short time ago, so does need to be fully gone through before we would be able to release onto that version
  13. Marc
    Please provide a username who has signed up after you set up the must agree item. We will likely need to get that looked into
  14. Marc
  15. Marc
    There are issues with PHP 8.1, so I would advise against it until we have gone through the code and made it compatible
  16. Marc
    Actually the opposite is true. Generally you will have more issues by not upgrading
  17. Marc
    Please double check those. You have a display name added to your client area, however your login accepts only email
  18. Marc
    There is no way in which to do this natively within the software, however as mentioned by Adriano above, there are 3rd party items that can achieve this.
  19. Marc
    I need to pic up on this part as this is important. We do not convert the file to another format. It can only be being done by the device. There is simply no function in the platform at all that does this. I would say however, if our site is orienting it correctly, the only place than can be an issue there is unfortunately the server its run on
  20. Marc
    Please check the requirements checker here first of all, to make sure there is nothing you are missing as a requirement
  21. Marc
    Please disable the captcha you have set there. Unfortuanetly I am unable to get past that custom item
  22. Marc
    The image you have sent over there is an heic file, which would not actually be displayed by the software at all. Please could you provide me with a link on your platform where you are seeing this?
  23. Marc
    Please could you let me know where you are posting a new record? I can then take a look and see whats happening for you
  24. Marc
    No problem. If its not being rotated, its very likely the photo itself. Also ask them to upload elsewhere and see if it shows the correct way.
  25. Marc
    Because they are 2 different things. Unapproved isnt really hidden.
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