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Marc

Invision Community Team
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Everything posted by Marc

  1. We have an open bug report for it at present. I am unable to give a date for fixing this at present unfortunately
  2. Please use PHP 7.4. There is an issue on PHP 8 with installation at present
  3. If you are having issues, I would suggest not having it cache on disk. That will not be suitable on all servers. Is it working correctly when that setting is switched off?
  4. There would be no other way in which to do this unfortunately.
  5. Thank you for letting us know, and glad to hear you are back online
  6. Glad to hear that has now resolved your issue
  7. There is certainly a possibility that 3rd party code could do that, yes. All I can tell you for certain is that there is no function in the software that would do any of that. Do you have any caching running on the server at all?
  8. That would be an issue with the system writing template cache. Given you have said its doing it only for some time afterward, it sounds like there is a speed issue on the server writing these. Have you perhaps switched to use disk caching for template cache? If so, have you tried switching that back?
  9. This message is coming from your server when visiting that location SSL: unable to obtain common name from peer certificate You would need to contact your hosting company to correct that. I realise this may be yourself given you have mentioned WAMP there, however this is a server side issue unfortunately.
  10. I need to clarify before anything else here, we do not disable or switch off your site when your key shows as invalid. Not in any way at all. We would also not change any settings in any way for any other reason, unless you are running an upgrade and it tells you as much. Given the above, there is something that has happened on your server to cause this, which you will need to trace down. From what you have said, this sounds very much like someone has been messing in your admin CP, or on your database. So I would track those first of all. The license key issue is likely due to not being able to contact the license server at the time. That would simply need a refresh, and would only remove that message, and enable you to do things such as access marketplace, and run the spam service and run upgrades. Nothing else in any way is affected by this. Have you managed to recover from the issue, or is there anything else you need assistance with to correct?
  11. Please check your server for mod_security and securi. One of these it looks like is blocking requests and causing your issues
  12. We would have to remove that for you if you wanted for it to be removed. We do not support editing the login page any longer, no. If you want us to remove it, please update all access details on file
  13. Your system uses email to login, and display name was provided
  14. Is this only happening on your custom language pack? If not, please check on a default unaltered language pack. If you are then still seeing issues, update your access details on file so we can take a look for you
  15. Please check this on a default unaltered theme. We have seen people have this issue on custom themes unfortunately
  16. A ticket was created for you on this, but it seems my colleague is awaiting correct login details. Please ensure these are up to date
  17. You would need to check what is overwriting these. Note that constants.php is not touched in any way during upgrades
  18. As mentioned initially, converting to another instance in order to solve problems on your existing instance, in our experience would not be the best direction. As you have sen here, it took only a few hours for you to notice an issue with this. You really should be solving the issues on the installation you have.
  19. The only way in which to switch off that would be to switch off post before register. You can do this within System->Settings->Posting As far as changing email settings, you can to this in System->Settings->Email Settings
  20. Just to install. You can switch over afterward. PHP 8.0 may actually work
  21. Please install using PHP 7.4. Apparently there is a known issue installing with 8.0/8.1 at present
  22. I would suggest first of all using the check tool to make sure you have the minimum requirements. I do have to point out however, if you are using an alternative web server, we can be of only limited assistance. https://invisioncommunity.com/files/file/7046-invision-community-requirements-checker/
  23. No problem. Please let us know once you are ready
  24. While you could do a conversion to do this using the converters, Im not sure this is going to achieve what you want it to achieve. I fyou are having issues with 3rd party items, you really should report those to the authors
  25. Could you please check this on a default unaltered theme? If this is still the same issue, we need to know what browser and operating system you are using there, and will need all access details to be populated. You appear to be missing some. An example user who is seeing that would also be good if possible
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