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Marc

Invision Community Team
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Posts posted by Marc

  1. 55 minutes ago, cbrXXorg said:

    We certainly do have those installed.  I primarily work in the SIP world, where vendors specify ports and services that must be allowed for their applications.  I don't think it's unreasonable to ask if there's a similar spec or white paper for this configuration, right?

    As mentioned by Randy above. The software will communicate on whatever protocol you are using (http, or https), so 80 or 443 . There isnt really anything else we are able to tell you in terms of your own environment setup and what you need to set. That would be for your hosting company (be that yourself or otherwise)

  2. 50 minutes ago, Mr World said:

    fixed it myself 

    Glad to hear you have it resolved. It would be worth investigating to see if you can see at what point the column went missing and what was happening around that point in time

  3. 9 hours ago, AtomiCAST said:

    I can definitely understand the ever evolving nature of the software and the needs of it, but that doesn't make much sense when it comes to offering a product in such a niche. I'm quite sure that anybody would pick an IPB license if they were told in advanced which features would the new "product tier" offer. 

    At this point, there's no in between product that would suffice the less "loyal" customers to pick Invision over other companies out there and that feels like a shortcoming. I understand wanting a certain "quality" when it comes to offering the software, but since the market for self-hosting has shrunk down in the eyes of the company.. you're essentially leaving out the rest of the community which would love to support the company by getting a less feature packed suite for a smaller price while also being aware of such features being cut.

    As a potential customer it really puts a bad taste in my mouth to see that there's no lower tier that would put the software closer to what the competition has (Feels like you guys don't want to compete at all). Throughout the years, I've participated in multiple projects (Mainly gaming related) and when possible I have pushed for Invision to be the software of choice regardless of my business relationship with XF, but the same thing has happen multiple times when it comes to showing them that they have to pocket $500 One-Time and $200 per year for renewal (That's if the project doesn't require any of the extra bells and whistles, namely plugins/extensions).

    You can see how things start adding up for smaller communities or more casual projects which makes Invision pricing model extremely restrictive to us.

     

    I appreciate your insight on the matter and your time.

    To answer a few points there, the reality is the market share of self hosting versus our cloud products is small, to the point something had to be done in order to make it a viable proposition. I know you say there "but since the market for self-hosting has shrunk down in the eyes of the company", but this is not something that is just in our eyes. Its more a mathematical fact. The self-hosted product is a small percentage of our customers. That percentage has been shrinking year on year, and our cloud product has been increasing significantly year on year. So in answer to this, we had 2 options really. One of those was to remove self-hosted completely, and the other was to make the product sustainable from a company perspective. We have chosen the latter to ensure the product is viable for us to provide to our customers.

    We understand that our classic self-hosted solution may be too expensive for some, and that's really ok. As you mentioned, there are other solutions out there that people can use that are at a lower price point.

    If what you see as the competing products are not an option because they aren't as good and don't do what you need, there is probably good reason why they are cheaper in price. 

    Of course, we do indeed offer an alternative to people, and thats cloud 🙂 

  4. 14 hours ago, Clover13 said:

    I think for that one user, he has narrowed it down to ONLY copying from the address bar into the IPS editor (CKEditor) is not working on both his iPad and iPhone.

    Not really sure what to suggest here, as if its only happening for that user, it has to be something that they are doing. I copy/paste from the address bar on a regular basis

  5. Checking your server error logs would be your best bet. I suspect its very highly likely something is actually blocking them because of the content, so if you have things running like mod_sec, securi or similar, I would check the logs of those too.

  6. On 6/29/2024 at 1:40 PM, Sly_Ripper said:

     

    Even with this enabled, the queries still pull ALL forums into memory ('club_id IS NULL' is needed). Can this be considered a bug now?

    SELECT * FROM `forums_forums`  LEFT JOIN `core_permission_index` ON core_permission_index.app='forums' AND core_permission_index.perm_type='forum' AND core_permission_index.perm_type_id=forums_forums.id  LEFT JOIN `core_members` ON core_members.member_id=forums_forums.last_poster_id WHERE (sub_can_post=0 OR min_posts_view<=21) AND (( FIND_IN_SET(3,perm_view) OR FIND_IN_SET(4,perm_view) OR FIND_IN_SET('m1',perm_view) OR FIND_IN_SET('ca',perm_view) OR FIND_IN_SET('cm',perm_view) OR FIND_IN_SET('c1',perm_view) OR FIND_IN_SET('cm1',perm_view) ) OR perm_view='*' ) ORDER BY position

     

    All permissions are loaded:

    SELECT perm_type_id FROM `core_permission_index`  STRAIGHT_JOIN `forums_forums` ON forums_forums.min_posts_view<=22 AND core_permission_index.perm_type_id=forums_forums.id WHERE core_permission_index.app='forums' AND core_permission_index.perm_type='forum' AND (( FIND_IN_SET(3,perm_2) OR FIND_IN_SET(4,perm_2) OR FIND_IN_SET('m1',perm_2) OR FIND_IN_SET('ca',perm_2) OR FIND_IN_SET('cm',perm_2) OR FIND_IN_SET('c1',perm_2) OR FIND_IN_SET('cm1',perm_2) ) OR perm_2='*' )

     

    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

     

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