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Marc

Invision Community Team
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Everything posted by Marc

  1. I realise you would like this resolving, and we are aware of it. Just thought I would let you know, as noticed you posted it a few times
  2. I have created a ticket on this, so we can take a closer look at the issue
  3. You would need to add these to the suggestions area, if you wish to see changes to those
  4. What version of PHP are you using there? And could you please give me a link to that topic?
  5. It depends on when we are ready, to be honest
  6. I have created a ticket on this for you, so we can take a closer look
  7. We would not add the facility to downgrade. If you are concerned about there being possible bugs in a release, you could always wait a few days to see the feedback from others on any issues, just as a suggestion.
  8. Have you applied all the latest patches? (there have been more than one) on your site? I ask as I cannot replicate this on my own instance
  9. Could you please contact the member and ask if there were any issues on signup?
  10. Please post that in a separate topic if you would like assistance there, so as to not get this mixed with the twitter issue 🙂
  11. No problem. Get back to us when you have that information
  12. With regard database, please dont be trying to delete tables out of there unless you are 100% sure on what you are doing. This could cause you more issues than you are trying to solve, and at present I note from your other ticket, you already have issues with your mysql setup. In terms of the items above, some of these are simply not an option, such as deleting tags that are no longer used. They are always retained. Other items I would need an example of, such as slugs not attached to an item, as there shouldnt be any. In terms of content items such as comments and posts, there wouldnt be any that dont have a category, as they have to belong somewhere. This leaves attachments. I understand you may wish to clean up attachments which have been orphaned from older releases, but please bear in mind this is an issue from older releases and shouldnt need a tool for them, as the situation itself no longer occurs. I would ask yourself what issue you are trying to solve here, as you appear to be causing yourself more problems than you are resolving at present. This is certainly not a dig in any way, but more of an observation.
  13. Have you checked to ensure your tables are not using compact row format?
  14. The admin CP login details added are incorrect unfortunatly. If you are using email to log in, please add that in the username field
  15. If you could that would be great. Also, are you perhaps using a VPN?
  16. Glad to hear that sorted the issue. Looking at your logs, it looks like you could have done with that for a while, so may serve you better going forward
  17. Before we continue, please try recovery mode which you can see here If that doesnt work, we will need the correct FTP, as we cannot access your files on the one given
  18. An example username or user ID that is experiencing the issue on your site, so I can take a look for you
  19. That would be unrelated to this, as this was that it was saying the htaccess is not present
  20. OK, have you given yourself the permissions in your group?
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