They’re right:
...”we'dlove to accommodate every request vs an on/off setting, I'm unsure why there's a limited perception that we strip things out just to alienate folks. The reality is, everyone has their own "thing" and unfortunately, accommodating them all leads to a bloated management interface, increased development time via implementation, maintenance, etc. -- a "simple" setting doesn't seem like much on an individualized basis, but cumulatively it adds up”...