Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted October 15, 20231 yr I am told it's installed, but the options greyed out to me. I can't find any help files on this.
October 15, 20231 yr Redis may be installed, but if the option is still greyed out then the PHP extension for Redis is very likely not loaded.
October 15, 20231 yr Author 1 hour ago, Adriano Faria said: Seriously, I searched! I searched 'cache' in the guide and found nothing. Thanks, @Adriano Faria and @Nathan Explosion. It's not very helpful though. What extensions should there be?
October 15, 20231 yr It’s literally a PHP extension called php-redis. https://github.com/phpredis/phpredis You might be able to install it through yum/apt, if not it can generally be installed through pecl. https://developer.redis.com/develop/php/ Just having the Redis application installed does not mean PHP can talk to it. It’s similar to how MySQL support needs to be added to PHP for it to work. 🙂
November 14, 20231 yr Author I had it working fine, but today I woke up to a message saying Redis is not configured. I have since lost the option to use it. I am using DirectAdmin (not cPanel). The commend to see if Redis is work, said that it wasn't found and further below mentioned it was running. I have since managed to get it to report as it's running, but I still have no options to use it.
November 14, 20231 yr Author Sorry I should note, last night DirectAdmin wanted me to update Redis which I did. I believe this is the second time of doing that though.
November 14, 20231 yr Did you upgrade PHP recently too? If so, check that the PHP module is still installed/working/compatible. If you are unsure, contact your hosting provider for assistance.
November 14, 20231 yr Author Yeah, that's the thing and it's now been sorted. The PHP version had also been upgraded, I can now configure it. Thanks, Jim.
November 16, 20231 yr Author I keep seeing an error stating that the cache method isn't working correctly, in the support part of the ACP - it says the configuration is incorrect. Redis Server: 127.0.0.1 Password: 6379
November 16, 20231 yr 11 minutes ago, Joey_M said: I keep seeing an error stating that the cache method isn't working correctly, in the support part of the ACP - it says the configuration is incorrect. Redis Server: 127.0.0.1 Password: 6379 Only your hosting provider would be able to tell you what is correct.
November 17, 20231 yr The settings take several min to update. So if you change it, you might want to wait 15 min
November 17, 20231 yr Author 18 hours ago, Randy Calvert said: The settings take several min to update. So if you change it, you might want to wait 15 min Thank you, I've confirmed the details are what Redis states. Could CloudFlare be the reason?
November 17, 20231 yr CloudFlare is typically external traffic coming in, not internal traffic. Would check your System Log to see if there is any more information as to why you're getting this warning.
