Joey_M Posted February 15, 2023 Share Posted February 15, 2023 I forgot how you disable plugins/apps when unable to access the site. I currently have a 500 page error with no part being accessible but I don't recall how to turn off third-party stuff. Link to comment Share on other sites More sharing options...
Afrodude Posted February 15, 2023 Share Posted February 15, 2023 (edited) Getting Support - Client Services - Invision Community  Edited February 15, 2023 by Afrodude Joey_M 1 Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 (edited) I don't have ACP access, no part of my site actually loads. Ah I see. Quote <?php define('RECOVERY_MODE',True); Â Edited February 15, 2023 by Joey_M Link to comment Share on other sites More sharing options...
Afrodude Posted February 15, 2023 Share Posted February 15, 2023 @Joey_M you need to edit this by using your FTP access to edit constants.php and then you will be able to use the recovery mode. Alexandru and Joey_M 1 1 Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 I'm getting a message about an install being in progress now, I still can't access the ACP login. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 15, 2023 Share Posted February 15, 2023 You would need to complete that upgrade from /admin/upgrade Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 I wasn't upgrading the site Marc, I accidentally turned on all the plugins on my site and then it went down. Quote There are no applications available to upgrade All I did was add; <?php define('RECOVERY_MODE',True); To my constants.php file, then I got the message about an install being in process. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 15, 2023 Share Posted February 15, 2023 There is an issue with something you have added thwere, as it shouldnt be saying install in progress ever. Please update your ftp details on file Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 Thanks Marc, I have updated the information. (y) Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 15, 2023 Share Posted February 15, 2023 Getting connection refused from your server Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 32 minutes ago, Marc Stridgen said: Getting connection refused from your server Can I give you cPanel access? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 15, 2023 Share Posted February 15, 2023 Its FTP we would need Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 1 minute ago, Marc Stridgen said: Its FTP we would need Could you let me know your IP? Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 Can you try to access the FTP now, please @Marc Stridgen. Link to comment Share on other sites More sharing options...
Jim M Posted February 15, 2023 Share Posted February 15, 2023 Looks like somehow your "installed" variable in your conf_global.php was turned to false so the system thought you needed to install. I set that to true and then uploaded the constants.php again. Then turned on Recovery Mode for you, disabled all third party items, and then disabled it. Things seem to be functioning now so there is an error with one of your third party addons there. Joey_M 1 Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 Thank you, @Jim Mand @Marc Stridgen. I have no idea how the conf.global.php was touched, as I didn't. I did rename the constants.php file from constants.old and removed the other lines bar the one needed for recovery as for some reason I no longer had a working on. Link to comment Share on other sites More sharing options...
Jim M Posted February 15, 2023 Share Posted February 15, 2023 4 minutes ago, Joey_M said: Thank you, @Jim Mand @Marc Stridgen. I have no idea how the conf.global.php was touched, as I didn't. I did rename the constants.php file from constants.old and removed the other lines bar the one needed for recovery as for some reason I no longer had a working on. No worries. Just glad it was a simple configuration file issue and not something deeper 🙂 Joey_M 1 Link to comment Share on other sites More sharing options...
Joey_M Posted February 15, 2023 Author Share Posted February 15, 2023 Well, I thought it was something more serious than that. I'm now backing the site up. 😂 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted February 16, 2023 Share Posted February 16, 2023 14 hours ago, Joey_M said: Well, I thought it was something more serious than that. I'm now backing the site up. 😂 Always a good idea 😄 Joey_M 1 Link to comment Share on other sites More sharing options...
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