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Infinite loop of screens when trying to upgrade to 4.7.6


Go to solution Solved by Jim M,

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Posted

I'm trying to upgrade from 4.7.5 to 4.7.6 but can't get past Step 1. I just see the attached three screens over and over again. I click Continue on one and get taken to the next, then the next, then back to the first.

Could contain: File, Webpage, Page, Text

Could contain: File, Page, Text, Webpage

Could contain: File, Page, Text, Webpage

Posted
12 minutes ago, Jim M said:

Are you receiving any errors in your browsers console when this happens? Can click F12 > Console to see the browser console. 

When I click 'Upgrade Now' in the banner at the top of the ACP the following shows up in the Console. As I click through Step 1, still looping through, nothing else shows up:

JQMIGRATE: Migrate is installed with logging active, version 3.3.0 root_library.js:10:16
JQMIGRATE: jQuery.fn.bind() is deprecated root_library.js:12:302
console.trace() root_library.js:12:373
    migrateWarn https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:12
    bind https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:49
    bind https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:56
    initCore https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:56
    init https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:56
    <anonymous> https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:56
    <anonymous> https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:56
JQMIGRATE: JQMIGRATE: jQuery.cssProps is deprecated root_library.js:12:302
console.trace() root_library.js:12:373
    migrateWarn https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:12
    set https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:32
    <anonymous> https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:60
    <anonymous> https://www.bzpower.com/uploads/javascript_global/root_library.js?v=f07b1c28e31673560696:60
This is a browser feature intended for developers. Do not paste any code here given to you by someone else. It may compromise your account or have other negative side effects. root_library.js:71:364
Some cookies are misusing the recommended “SameSite“ attribute 4
Referrer Policy: Ignoring the less restricted referrer policy “origin-when-cross-origin” for the cross-site request: https://www.google-analytics.com/j/collect?v=1&_v=j98&a=2136967474&t=pageview&_s=1&dl=https%3A%2F%2Fwww.bzpower.com%2Fadmin%2F%3Fapp%3Dcore%26module%3Dsystem%26controller%3Dupgrade&ul=en-us&de=UTF-8&dt=Upgrade%20Invision%20Community&sd=24-bit&sr=3440x1440&vp=1449x767&je=0&_u=AACAAEABAAAAACAAI~&jid=&gjid=&cid=1952441680.1638105045&tid=UA-33219329-1&_gid=1794900386.1673560687&_slc=1&z=614939575 analytics.js:43:31

 

  • Solution
Posted

Thanks! This is a known issue which will be fixed in a upcoming release. To get past it now, you can perform a manual upgrade.

Posted
19 hours ago, Jim M said:

Thanks! This is a known issue which will be fixed in a upcoming release. To get past it now, you can perform a manual upgrade.

I have no clue on how to perform a manual upgrade, any links please?

 

Posted (edited)
8 minutes ago, dutchsnowden said:

Gosh no, not that, I guess I will wait for the next update. Thank you so much for the link.

The issue will still be there even for the next update since it's in your current version. If you're unable to get past that step, no matter how many versions you skip/wait it won't change. Because the new files aren't downloaded at that point yet.

If you're uncomfortable doing the manual upgrade yourself maybe you can get someone else to do it for you? Manual upgrades are easy enough as long as you know what you're doing. I do them often myself.

Edited by teraßyte
Posted

It means the underlying issue that allowed this situation to happen will be fixed. If something is already preventing you from using the auto updater with the current version, nothing in future releases will fix the CURRENT updater other than downloading the files from your client area and uploading them to your site (aka “a manual update”).

Posted

Sorry? What underlying issues? The updater should be prepared for all cases, as I updated and took care of every single update in time and with much care. 

As for manual update, is not hard, I know, but I still getting PTSD from 3.x upgrade a year ago. I don't want anymore.

Posted
1 hour ago, dutchsnowden said:

Sorry? What underlying issues? The updater should be prepared for all cases, as I updated and took care of every single update in time and with much care. 

As for manual update, is not hard, I know, but I still getting PTSD from 3.x upgrade a year ago. I don't want anymore.

This would be a bug in the upgrader which is present in the version on your server. The only way to get past that would be to manually upgrade.

This minor upgrade will be significantly more simple than the version 3 upgrade which was not only a significant, major software upgrade for you but a large server upgrade to run version 4. 

Posted
19 minutes ago, Jim M said:

This would be a bug in the upgrader which is present in the version on your server. The only way to get past that would be to manually upgrade.

This minor upgrade will be significantly more simple than the version 3 upgrade which was not only a significant, major software upgrade for you but a large server upgrade to run version 4. 

My concern would be the database table changes that are apparently required to go from 4.7.5 to 4.7.6, at least based on the malfunctioning auto-updater. Is there a way to know what changes we have to make in order for the upgrade to complete successfully?

Posted
11 minutes ago, Black Six said:

My concern would be the database table changes that are apparently required to go from 4.7.5 to 4.7.6, at least based on the malfunctioning auto-updater. Is there a way to know what changes we have to make in order for the upgrade to complete successfully?

The upgrader will handle that. You upload the files then run the upgrader at /admin/upgrade 

Posted
59 minutes ago, Jim M said:

This minor upgrade will be significantly more simple than the version 3 upgrade which was not only a significant, major software upgrade for you but a large server upgrade to run version 4. 

Not even sure what it was, I recall it took 3 days out of my life and not sure what happened. I installed times and times again then again, and nothing was working.

Posted
30 minutes ago, dutchsnowden said:

Not even sure what it was, I recall it took 3 days out of my life and not sure what happened. I installed times and times again then again, and nothing was working.

This is like comparing apples to oranges, upgrading from version 3.x to 4 and 47.5 to 4.7.6. Manually upgrading is exactly the same as the auto upgrader but you’re moving the files instead of the software. Upgrading from 3.x is a huge upgrade, this is a minor upgrade so not as many changes going on. 

Posted

Think of it this way… the further behind you are on versions, the harder it is to upgrade. 

Moving between minor point versions are MUCH less likely to run into issues. But the further behind you are, the more likely it is you’re going to feel pain. Upgrading from 3.X to 4.X is like 100 upgrades rolled into one. It WILL be painful. However just one will be fine in 99% of cases. 

Posted
8 hours ago, Randy Calvert said:

Moving between minor point versions are MUCH less likely to run into issues. But the further behind you are, the more likely it is you’re going to feel pain. Upgrading from 3.X to 4.X is like 100 upgrades rolled into one. It WILL be painful. However just one will be fine in 99% of cases. 

Confused Always Sunny GIF by It's Always Sunny in Philadelphia

Posted
1 hour ago, dutchsnowden said:

Manual SQL querries is my middle name.

 

Thats a unique middle name!

1 hour ago, dutchsnowden said:

@Stuart Silvester I can confirm it is working now, thank you so much. I stopped it so I can choose a better hour to do this for online service availability but will confirm once again when I did it and completed. Thanks again!

Glad to hear you are now upgraded

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