Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Tuesday at 01:29 PM
Ramsesx Posted November 29, 2022 Share Posted November 29, 2022 A configuration or server error has occurred 3C409/3 There was an error communicating with the Marketplace server. Please try again later, or contact us for assistance. Technical Details { "errorCode": "EX0", "errorMessage": "UNKNOWN_ERROR" } Other community not running 4.7.5 no issue at all on marketplace Link to comment Share on other sites More sharing options...
Jim M Posted November 29, 2022 Share Posted November 29, 2022 Unfortunately, I am not having any issues connecting on my test instance. Are you accessing the Marketplace main page or a specific Marketplace item? If the main page, I'd check if your server is having any external connection issues. Link to comment Share on other sites More sharing options...
Ramsesx Posted November 29, 2022 Author Share Posted November 29, 2022 9 minutes ago, Mark H said: Are you getting that error when installing a 3rd-party app or plugin? This error occurs when I click the marketplace icon url: mysite/admin/?app=core&module=marketplace&controller=marketplace Link to comment Share on other sites More sharing options...
Ramsesx Posted November 29, 2022 Author Share Posted November 29, 2022 Ok, follow up, on another installation running 4.7.5 Beta 1 I have the same error. Completely different server than the other installation. The only similarity is recently installed seo essentials on both forums. Link to comment Share on other sites More sharing options...
Jim M Posted November 29, 2022 Share Posted November 29, 2022 First step is double checking that external connections are working fine on both. Would also suggest upgrading to the GA release of 4.7.5. Link to comment Share on other sites More sharing options...
Ramsesx Posted November 29, 2022 Author Share Posted November 29, 2022 8 minutes ago, Jim M said: First step is double checking that external connections are working fine on both. Would also suggest upgrading to the GA release of 4.7.5. If I click on the app page to upgrade app it jumps to the proper marketplace entry, so I guess, external connections are there. @Jim M Have you changed things? Now it's working fine. Link to comment Share on other sites More sharing options...
Jim M Posted November 29, 2022 Share Posted November 29, 2022 2 minutes ago, Ramsesx said: If I click on the app page to upgrade app it jumps to the proper marketplace entry, so I guess, external connections are there. Our team has looked at this and aware of an issue that may be there for the main page of the ACP Marketplace. This should be resolved shortly. Sorry for the inconvenience. Link to comment Share on other sites More sharing options...
Drewfus Posted November 30, 2022 Share Posted November 30, 2022 I get the error on 4.7.4 also Link to comment Share on other sites More sharing options...
Jim M Posted November 30, 2022 Share Posted November 30, 2022 7 minutes ago, Drewfus said: I get the error on 4.7.4 also Please upgrade to the latest release. This seems to have been resolved. Link to comment Share on other sites More sharing options...
Stuart Silvester Posted November 30, 2022 Share Posted November 30, 2022 We're still working on this intermittent issue; you shouldn't see it as much now that I have replaced our 'fix' Link to comment Share on other sites More sharing options...
Chris027 Posted November 30, 2022 Share Posted November 30, 2022 I updated my beta site and now see a different issue. When I click Install on the Marketplace app, I get this error. Here is the system log: RuntimeException: { "errorCode": "EX0", "errorMessage": "UNKNOWN_ERROR" } (500) #0 /.../applications/core/modules/admin/marketplace/marketplace.php(247): IPS\core\modules\admin\marketplace\_marketplace->_api() #1 /.../system/Dispatcher/Controller.php(107): IPS\core\modules\admin\marketplace\_marketplace->install() #2 /..../applications/core/modules/admin/marketplace/marketplace.php(40): IPS\Dispatcher\_Controller->execute() #3 /.../system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\marketplace\_marketplace->execute() #4 /.../admin/index.php(13): IPS\_Dispatcher->run() #5 {main} #0 /.../init.php(1029): IPS\_Log::log() #1 [internal function]: IPS\IPS::exceptionHandler() #2 {main} Link to comment Share on other sites More sharing options...
Stuart Silvester Posted November 30, 2022 Share Posted November 30, 2022 1 minute ago, Chris027 said: I updated my beta site and now see a different issue. When I click Install on the Marketplace app, I get this error. It's the same thing, we're deploying a fix for this so it should be working momentarily Link to comment Share on other sites More sharing options...
Chris027 Posted November 30, 2022 Share Posted November 30, 2022 Fresh new error Link to comment Share on other sites More sharing options...
Stuart Silvester Posted November 30, 2022 Share Posted November 30, 2022 It should be good now, if you want to try again. SeNioR- and Chris027 1 1 Link to comment Share on other sites More sharing options...
Chris027 Posted November 30, 2022 Share Posted November 30, 2022 All good now. Thanks. Stuart Silvester 1 Link to comment Share on other sites More sharing options...
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