Carole Asselin Posted November 3, 2022 Share Posted November 3, 2022 This morning, I got an email notification of a message (I removed identifying information): Hi Carole,A user has sent a message using the Contact Us form. Annie xxx ( xxxxxxx@googlemail.com ) said: Where are you? — Invision Community There is no link to click. I went into my site and there is no message under my account. With this short message, maybe it is a spam message but either way, I would like to "address" it. Where will I find it? Link to comment Share on other sites More sharing options...
Meddysong Posted November 3, 2022 Share Posted November 3, 2022 The message is displayed in the body of the email. It's: "Where are you?" SeNioR- 1 Link to comment Share on other sites More sharing options...
Randy Calvert Posted November 3, 2022 Share Posted November 3, 2022 This was a message sent via the “contact us” button on the bottom of your forum. The default behavior is to send those messages to the admin via email. If you have the Commerce application and use the support ticket system, you could optionally configure the messages to be sent there. SeNioR- 1 Link to comment Share on other sites More sharing options...
Carole Asselin Posted November 16, 2022 Author Share Posted November 16, 2022 On 11/3/2022 at 1:21 PM, Randy Calvert said: This was a message sent via the “contact us” button on the bottom of your forum. The default behavior is to send those messages to the admin via email. Thanks. That might be it. I was not aware that it is the way a message sent through that link would look like. Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted November 17, 2022 Solution Share Posted November 17, 2022 It is indeed a message from the contact form. So you are looking at the message (its sent via email) Carole Asselin 1 Link to comment Share on other sites More sharing options...
rhocar Posted May 14, 2023 Share Posted May 14, 2023 Is there a way of configuring where the message is sent, ideally just to one of the admin team ? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted May 15, 2023 Share Posted May 15, 2023 There is no way in which to do this. It goes to the incoming email of the site Link to comment Share on other sites More sharing options...
rhocar Posted May 15, 2023 Share Posted May 15, 2023 So can I change that ? Link to comment Share on other sites More sharing options...
Jim M Posted May 15, 2023 Share Posted May 15, 2023 2 minutes ago, rhocar said: So can I change that ? If you are still referring to just the Contact Us form, you can manage those settings in ACP -> System -> Contact Us. Link to comment Share on other sites More sharing options...
rhocar Posted May 15, 2023 Share Posted May 15, 2023 Thanks, but I have already tried that. I have set it to webmaster@rhocar.org, which is me, and I correctly receive the message. But it is also going to the address secretary@rhocar.org and he has no interest in it and is getting annoyed 😀 So how I can stop it being copied to him ? Link to comment Share on other sites More sharing options...
Jim M Posted May 15, 2023 Share Posted May 15, 2023 3 minutes ago, rhocar said: Thanks, but I have already tried that. I have set it to webmaster@rhocar.org, which is me, and I correctly receive the message. But it is also going to the address secretary@rhocar.org and he has no interest in it and is getting annoyed 😀 So how I can stop it being copied to him ? If you've selected "Send mail to these addresses", you would need to ensure that the secretary email address is not included in the list there. Link to comment Share on other sites More sharing options...
rhocar Posted May 16, 2023 Share Posted May 16, 2023 Thanks, I hadn't scrolled down far enough to see that option. All fixed now. Link to comment Share on other sites More sharing options...
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