Randy Calvert Posted October 26, 2022 Share Posted October 26, 2022 I'm working through moving files from my S3 bucket to the one provided with the CiC bucket. Things have been going well so far, except that when I've gotten to the gallery images, it's gotten suck at 92.21% and has not moved from that spot since late last night (more than 12 hours ago). Given there is only about 3-4GB of content in the gallery, I'm assuming something is stuck. ACP is reporting it as a locked task as well. Would someone mind giving it a peek to see what is going on? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted October 26, 2022 Share Posted October 26, 2022 We have just made a change for you to speed that up somewhat. Let us know if this doesnt help of course Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 26, 2022 Author Share Posted October 26, 2022 I'm still hung at exactly 92.21% when there was only 4GB of data to move. (Moving profiles was actually more space for us and it happened within about an hour total.) Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 26, 2022 Author Share Posted October 26, 2022 As an update, the task is still stuck at exactly the same spot. None of the other tasks have progressed at all either. So it is indeed "stuck". 🙂 Link to comment Share on other sites More sharing options...
Jim M Posted October 26, 2022 Share Posted October 26, 2022 Do you have an open ticket where we are working with you for your migration? I do not see one but don't know if this is under a different account or not. If not, I'd like to open one so we can review what is happening here. Thanks! Link to comment Share on other sites More sharing options...
Randy Calvert Posted October 26, 2022 Author Share Posted October 26, 2022 This was not done as part of the official migration. The migration was finished up yesterday. I was trying to consolidate things down to the CiC bucket since Charles mentioned ya'll had optimized caching policies on those. So I was using the built-in function to switch storage methods. I changed it from the existing S3 bucket to the CiC bucket. Most of them have worked fine, but once it got to the gallery images... it got hung. Feel free to open a ticket. Link to comment Share on other sites More sharing options...
Solution Jim M Posted October 26, 2022 Solution Share Posted October 26, 2022 14 minutes ago, Randy Calvert said: This was not done as part of the official migration. The migration was finished up yesterday. I was trying to consolidate things down to the CiC bucket since Charles mentioned ya'll had optimized caching policies on those. So I was using the built-in function to switch storage methods. I changed it from the existing S3 bucket to the CiC bucket. Most of them have worked fine, but once it got to the gallery images... it got hung. Feel free to open a ticket. Thank you for confirming! Please be advised I have moved this to a ticket to better assist you and investigate your issue. Please check your email for further correspondence. Link to comment Share on other sites More sharing options...
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