Marketplace not recognizing purchase

[Elon Report]

Every time I go to my admin area, I get the following:

It's because one of my Applications needs an update.

But when I click on the Update icon, I'm asked to purchase again!

I contacted the author, who informed me it is an IPB problem.

Thanks,

Martin

Edited July 3, 2022 by MartinLawrence

[DawPi]

Sponsorship System? What is that? 😮

[Jim M]

Please ensure that you're logged into the same account which has purchased the add-on from our Marketplace and is authorized for your community/license.

[Nathan Explosion]

See, my reading of this is:

1. The application titled "(DP45) Sponsorship System" needs to be updated, as per the 'Update available' link being shown.
2. It's listed as a Marketplace app, as per the 'Marketplace' entry in the listing
3. The "(DP45) Sponsorship System" application isn't listed on the Marketplace (I've searched for it)
4. It's possible that it's actually a custom app that has been incorrectly linked to another resource
5. The OP has contacted the developer (that's DawPi) and the "it is an IPB problem" is in relation to the item being marked as Marketplace incorrectly (which would stop the OP from uploading a new version if it was provided to them) and that is what is needed to corrected here.

I am happy to be wrong here

12 hours ago, MartinLawrence said:

But when I click on the Update icon, I'm asked to purchase again!

Provide a full screenshot of the page that is displayed at this point.

Edited July 3, 2022 by Nathan Explosion

[DawPi]

4 hours ago, Nathan Explosion said:

The application titled "(DP45) Sponsorship System" needs to be updated, as per the 'Update available' link being shown.

Never did and ever released such mod! 😮

[Daniel F]

Based on the price I guess it's following app with a custom name(translation)

[Nathan Explosion]

7 minutes ago, DawPi said:

Never did and ever released such mod! 😮

Interesting!

[Elon Report]

Sorry everyone,

I am talking about (DP45) Referrals System

I used the languages customization to change Referrals to Sponsorship.

This is still the same app.

6 hours ago, Jim M said:

Please ensure that you're logged into the same account which has purchased the add-on from our Marketplace and is authorized for your community/license.

This was it!  Thanks!

[Marc]

Glad to hear that resolved your issue, and DawPi's confusion 😄