Jump to content

Marketplace not recognizing purchase


Go to solution Solved by Jim M,

Recommended Posts

Posted (edited)

Every time I go to my admin area, I get the following:

Could contain: Text

It's because one of my Applications needs an update.

Could contain: White Board, White, Texture

But when I click on the Update icon, I'm asked to purchase again!

Could contain: Text, Label, Number, Symbol

I contacted the author, who informed me it is an IPB problem.

Thanks,

Martin

Edited by MartinLawrence
Link to comment
Share on other sites

  • Solution

Please ensure that you're logged into the same account which has purchased the add-on from our Marketplace and is authorized for your community/license.

Link to comment
Share on other sites

Posted (edited)

See, my reading of this is:

  1. The application titled "(DP45) Sponsorship System" needs to be updated, as per the 'Update available' link being shown.
  2. It's listed as a Marketplace app, as per the 'Marketplace' entry in the listing
  3. The "(DP45) Sponsorship System" application isn't listed on the Marketplace (I've searched for it)
  4. It's possible that it's actually a custom app that has been incorrectly linked to another resource
  5. The OP has contacted the developer (that's DawPi) and the "it is an IPB problem" is in relation to the item being marked as Marketplace incorrectly (which would stop the OP from uploading a new version if it was provided to them) and that is what is needed to corrected here.

I am happy to be wrong here

12 hours ago, MartinLawrence said:

But when I click on the Update icon, I'm asked to purchase again!

Could contain: Text, Label, Number, Symbol

Provide a full screenshot of the page that is displayed at this point.

Edited by Nathan Explosion
Link to comment
Share on other sites

4 hours ago, Nathan Explosion said:

The application titled "(DP45) Sponsorship System" needs to be updated, as per the 'Update available' link being shown.

Never did and ever released such mod! 😮

Link to comment
Share on other sites

Sorry everyone,

I am talking about (DP45) Referrals System

I used the languages customization to change Referrals to Sponsorship.

This is still the same app.

6 hours ago, Jim M said:

Please ensure that you're logged into the same account which has purchased the add-on from our Marketplace and is authorized for your community/license.

This was it!  Thanks!

Link to comment
Share on other sites

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...