October 31, 2021 in Technical Problems
IP.Downloads in my board returns empty files and the previews are gone.
I had this earlier this month. In my case, the files and screenshots where still stored in a /downloads and /screenshots folder, but IPS was now looking for the files in the regular /uploads folder. Moving and merging the folders solved it for me.
Yea, no I still don’t know how it happened, but fortunately we found them while investigating this issue .
Should we create a ticket to investigate this further ?
No wait, I'll try to fix it myself by moving the folders.
Was it the same issue?
could you please take a look at the storage configuration.. anything weird there?
As @opentype suggested I fixed the issue with two rsync:
/board_root/downloads -> /board_root/uploads
/board_root/screenshots -> /board_root/uploads
Data storage is ok.
@Daniel F If you need to investigate, you can create a ticket. As you wish.
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