Fast Lane! Posted September 27, 2019 Share Posted September 27, 2019 @bfarber @Matt @Lindy Hi, IPB support was working on my ticket, and I'm sure all good intentions, a mistake was made by the technician and my entire forums is offline. Even worse no content is shown so Google will be indexing blank posts which will kill my Search Rankings. This is lost ad revenue aside. It's unclear if this is being worked (just says escalated)! This is an urgent issue.... Ticket 1043375 Please.... help if at all possible. and... Link to comment Share on other sites More sharing options...
Fast Lane! Posted September 27, 2019 Author Share Posted September 27, 2019 The ticket says advanced support is only available M-F business hours. It's 3pm ET.... I am terrified. This was (again not poking eyes) entirely on IPBs side. I'm hoping IPB can please get the right support on hand this evening to fix this and not wait until Monday?? This is my livelihood. Link to comment Share on other sites More sharing options...
Adlago Posted September 27, 2019 Share Posted September 27, 2019 Did you try to open for edit this template .../forums/front/topics/post and make a revert? Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted September 27, 2019 Share Posted September 27, 2019 I have replied to your ticket. Link to comment Share on other sites More sharing options...
Fast Lane! Posted September 27, 2019 Author Share Posted September 27, 2019 Ryan thank you!!!! Checking with you on the ticket right now. Link to comment Share on other sites More sharing options...
Fast Lane! Posted September 27, 2019 Author Share Posted September 27, 2019 So if this helps someone down the road, the issue was relating to my conf_global.php file getting overwritten somehow. These lines were not listed. $INFO['guest_group'] = 2; $INFO['member_group'] = 16; $INFO['admin_group'] = 4; Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted September 27, 2019 Share Posted September 27, 2019 13 minutes ago, Fast Lane! said: So if this helps someone down the road, the issue was relating to my conf_global.php file getting overwritten somehow. These lines were not listed. $INFO['guest_group'] = 2; $INFO['member_group'] = 16; $INFO['admin_group'] = 4; Note that these may differ per site, so don't directly copy and paste. Link to comment Share on other sites More sharing options...
Fast Lane! Posted September 27, 2019 Author Share Posted September 27, 2019 The group #'s namely. Link to comment Share on other sites More sharing options...
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