steve00 Posted September 24, 2017 Share Posted September 24, 2017 Is anyone else having these issues accessing Client Area, as after entering my details (which are 100% correct) it tells me have been locked out for 29 minutes. This is really silly and annoying as have reported it but am getting absolutely no response Also, why should I have to enter my details when am already logged in on the forum, should they not work together ? Am using IE11 Link to comment Share on other sites More sharing options...
-FP Posted September 24, 2017 Share Posted September 24, 2017 Requesting a password reset should clear that lock wait time. Link to comment Share on other sites More sharing options...
Misi Posted September 24, 2017 Share Posted September 24, 2017 #1 Delete your browsing history and start fresh. #2 Try another browser. Link to comment Share on other sites More sharing options...
steve00 Posted September 24, 2017 Author Share Posted September 24, 2017 3 minutes ago, -FP said: Requesting a password reset should clear that lock wait time. 2 minutes ago, Misi said: #1 Delete your browsing history and start fresh. #2 Try another browser. Maybe but doesn't solve the original issue as should not happen in first place so does it mean a 'bug' somewhere (when using IE11) or am I the only one experiencing this issue? Link to comment Share on other sites More sharing options...
-FP Posted September 24, 2017 Share Posted September 24, 2017 I had it a couple of times before... but I can't say if I was drunk or something and miss-typed my details Hard to tell why it's happening unless IPS takes a look. Link to comment Share on other sites More sharing options...
Misi Posted September 24, 2017 Share Posted September 24, 2017 1 hour ago, steve00 said: Maybe but doesn't solve the original issue as should not happen in first place so does it mean a 'bug' somewhere (when using IE11) or am I the only one experiencing this issue? I'm using IE11 and it does not happen to me. Link to comment Share on other sites More sharing options...
steve00 Posted September 24, 2017 Author Share Posted September 24, 2017 12 minutes ago, Misi said: I'm using IE11 and it does not happen to me. really strange When you click the Client Area link (top left) do you have to still log in again ? Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 24, 2017 Share Posted September 24, 2017 Working fine here on FF 55. Link to comment Share on other sites More sharing options...
Misi Posted September 24, 2017 Share Posted September 24, 2017 13 minutes ago, steve00 said: When you click the Client Area link (top left) do you have to still log in again ? No, it takes me to "Manage Your Purchases". Link to comment Share on other sites More sharing options...
steve00 Posted September 24, 2017 Author Share Posted September 24, 2017 Ok, thanks ... guess have to forget IE11 Link to comment Share on other sites More sharing options...
TheJackal84 Posted September 24, 2017 Share Posted September 24, 2017 2 minutes ago, steve00 said: Ok, thanks ... guess have to forget IE11 If I clear cache etc then I will have to login to both, If I am already logged in to both then I don't each time I visit client area, It's always been the same for me to have to login to both, what ever browser I use, I assume if you logout of client area you will still be logged in to here Link to comment Share on other sites More sharing options...
steve00 Posted September 24, 2017 Author Share Posted September 24, 2017 1 minute ago, TheJackal84 said: If I clear cache etc then I will have to login to both, If I am already logged in to both then I don't each time I visit client area, It's always been the same for me to have to login to both, what ever browser I use really weird ... always used to be that if logged into forum then did not have to log into Client Area as well Link to comment Share on other sites More sharing options...
TheJackal84 Posted September 24, 2017 Share Posted September 24, 2017 Just now, steve00 said: really weird ... always used to be that if logged into forum then did not have to log into Client Area as well yeah I just tested it again, Logged out of client area then needed to login to forum then client area again, It might be extra security, if you remember passwords and browser remembers that your logged in, its not too bad Link to comment Share on other sites More sharing options...
steve00 Posted September 24, 2017 Author Share Posted September 24, 2017 3 hours ago, TheJackal84 said: yeah I just tested it again, Logged out of client area then needed to login to forum then client area again, It might be extra security, if you remember passwords and browser remembers that your logged in, its not too bad But when I enter my login details (as mentioned) I am locked out for 29 minutes Anyway am using FF now and all works (so far) Link to comment Share on other sites More sharing options...
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