Steph40 Posted September 14, 2017 Share Posted September 14, 2017 Is there anyways to create a support topic after a file as been posted. There are 2 plugins in marketplace for that but they don't seem to work with 4.2.4 is there any other way? Link to comment Share on other sites More sharing options...
AndyF Posted September 14, 2017 Share Posted September 14, 2017 On previous versions there was a tool to build them. I think there was (at one point) code to generate it on edit if they were enabled but currently no. As this relates to here rather than your site , the above is not relevant. Generally you would create a topic in Marketplace Topics and put a link in the Support Info box, I can do this for you if needed but you should be able to do that upon editing it anyway. If you are not able to create a new topic in that forum for your files then simply create the support topic in the 'Test Forum' instead, ensure its formatted correctly with a link to the file etc, and then fire a quick PM to me with a link to it and I'll move the new topic to the correct location for you. Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 14, 2017 Share Posted September 14, 2017 I think he means in Downloads app itself. If so, it is a category feature: Link to comment Share on other sites More sharing options...
AndyF Posted September 14, 2017 Share Posted September 14, 2017 Yes I was not sure as the original post mentions Marketplace so I tried to cover both "own site" and "here" as well with regard to what to do if you wanted a topic. There is no current "check and create topics" if you switch the category from "no topics" to "topics" though unfortunately. I *think* that might make a re-appearance at a future point as its quite useful. Link to comment Share on other sites More sharing options...
Steph40 Posted September 14, 2017 Author Share Posted September 14, 2017 52 minutes ago, Adriano Faria said: I think he means in Downloads app itself. If so, it is a category feature Yes that is what I meen but I have files with no support topic, is it possible? 50 minutes ago, AndyF said: There is no current "check and create topics" if you switch the category from "no topics" to "topics" though unfortunately. I *think* that might make a re-appearance at a future point as its quite useful. Yes it would be. Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 14, 2017 Share Posted September 14, 2017 Just now, Steph40 said: Yes that is what I meen but I have files with no support topic, is it possible? Then you should use any of the two plugins available. If they doesn't work, post in their support topics. Link to comment Share on other sites More sharing options...
Steph40 Posted September 14, 2017 Author Share Posted September 14, 2017 Just now, Adriano Faria said: Then you should use any of the two plugins available. If they doesn't work, post in their support topics. They don`t work, I will pm them cause they don't have support topic (ironic). Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 14, 2017 Share Posted September 14, 2017 Just now, Steph40 said: (ironic) Support is not required, if it's a FREE plugin, so nothing ironic there. Link to comment Share on other sites More sharing options...
Steph40 Posted September 14, 2017 Author Share Posted September 14, 2017 20 minutes ago, Adriano Faria said: Support is not required, if it's a FREE plugin, so nothing ironic there. The irony is more that I have issue about my own support topics on my site, they have a plugin for support topic with no support topic. I totaly understand not supporting free files everyone needs to make a living. Link to comment Share on other sites More sharing options...
Steph40 Posted October 15, 2017 Author Share Posted October 15, 2017 Well I still need a plugin for this. Link to comment Share on other sites More sharing options...
Adriano Faria Posted October 15, 2017 Share Posted October 15, 2017 40 minutes ago, Steph40 said: Well I still need a plugin for this. Send me a PM. I’m still not clear on this. Link to comment Share on other sites More sharing options...
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