ScottS9999 Posted August 27, 2017 Share Posted August 27, 2017 Support are being next to useless. Despite trying to upgrade to 4.x which has required us to move host first they are refusing the help us because we are using 3.4.6. We can't really start an upgrade when the old version isn't working. Anyway hopefully someone here can help as support refuse to. Find my message to support below ----------- We are running version 3.4.6 and have been looking to upgrade to the latest version. However our hosts configuration doesn't support version 4 and they won't upgrade for us so we have had to move host first. We configured the server and moved a test version over and everything works fine until it comes to making a post which throws up a database error. Looking in the logs it gives the error There doesn't seem to be a 'moved_to; field in ibf_topics on either this test site or the live site, the live site posts fine. I might be missing something totally obvious but I can't work out whats different between the live and the test and hence how to fix it. So any ideas on whats causing this and how to fix it as we can't even start thinking of moving to the latest version until we get this version working on the test site. Link to comment Share on other sites More sharing options...
Tracy Perry Posted August 28, 2017 Share Posted August 28, 2017 If the purpose is to upgrade to 4.X line, then have you simply tried upgrading the existing site to it and see if there are any errors? That would be the simplest solution to see if the issue gets resolved in the upgrade process. Link to comment Share on other sites More sharing options...
AndyF Posted August 28, 2017 Share Posted August 28, 2017 Any third party hooks present ? Especially *anything* that effects topics in any way at all (even if it seems unrelated) such as an addon to leave a 'moved' message as older versions did not have a script to move this. Link to comment Share on other sites More sharing options...
ScottS9999 Posted August 28, 2017 Author Share Posted August 28, 2017 14 hours ago, Tracy Perry said: If the purpose is to upgrade to 4.X line, then have you simply tried upgrading the existing site to it and see if there are any errors? That would be the simplest solution to see if the issue gets resolved in the upgrade process. The problem is our old hosting is up fairly soon so we would like to get a working version of 3.6.4 up so we can switch the live server and then in a sandbox environment get 4.x configured specifically getting a version of our style sorted for 4.x and recreate any plugins 5 hours ago, AndyF said: Any third party hooks present ? Especially *anything* that effects topics in any way at all (even if it seems unrelated) such as an addon to leave a 'moved' message as older versions did not have a script to move this. We have some but already disabled and it hasn't helped. You would think it would do the same on the old server if it was a hook related thing anyway. Thats why its strange, exact copy and it works on the old server but not the new Link to comment Share on other sites More sharing options...
AndyF Posted August 28, 2017 Share Posted August 28, 2017 Compare the php/mysql versions between the old and new server, are they different ? IPB3 will usually run (349 will anyway in my testing) on php5.6, but it won't run on php7 Link to comment Share on other sites More sharing options...
ScottS9999 Posted August 28, 2017 Author Share Posted August 28, 2017 Old server PHP 5.3.3 MYSQL 5.1.69 New Server PHP 5.6.31 MYSQL 5.7.19 I have actually just got it working.I created the column in the table it said was missing a default value and it ended up sorting it. Still can't work out why it works fine on the old server without it but doesn't on the new Link to comment Share on other sites More sharing options...
AndyF Posted August 28, 2017 Share Posted August 28, 2017 1 minute ago, ScottS9999 said: I have actually just got it working.I created the column in the table it said was missing a default value and it ended up sorting it. Still can't work out why it works fine on the old server without it but doesn't on the new Did you run the upgradefinish tool on the 'moved' site ? This will try to update caches and the like (its really the only sensible way to do them 'externally' as such) ? Does seem odd though as you say. One idea although a bit late to mention now was to run the database tools in the 'broken' site's ACP to see if that picked up anything. Link to comment Share on other sites More sharing options...
ScottS9999 Posted August 28, 2017 Author Share Posted August 28, 2017 It wouldn't let me run the upgrade as it said it was all upto date and wouldn't proceed as I hadn't selected a product to upgrade. I did hunt down a copy of 3.6.9 and ran that and that didn't resolve the issue Link to comment Share on other sites More sharing options...
Stuart Silvester Posted August 28, 2017 Share Posted August 28, 2017 Hi @ScottS9999, This is because MySQL 5.7 (and newer) run in strict mode by default and unfortunately, some areas of IP.Board 3.x have issues with it. Your choice is to either Temporarily disable strict mode if your server/host allows it Upgrade to 4.2 which has no issues with strict mode. Link to comment Share on other sites More sharing options...
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