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#4H268/2 - Chat error

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I've had a lot of emails tonight from the forum with #4H268/2 errors when joining the chat, is this an issue my end or with IPS?

If you use free chat and have a user login as sixth what happens? Is this a cause for error page?

I did not test this - but now comes thought...

 

  • Author
1 minute ago, Adlago said:

If you use free chat and have a user login as sixth what happens? Is this a cause for error page?

I did not test this - but now comes thought...

 

I've got the 250 limit with on average 70 people in the chat when these errors were coming through

If there is a bug 4.1.2 then you have these few days by email. Probably the reason IPS

  • 3 weeks later...

just installed the chat application to test it.

after one night, same 4H268/2 error.

a solution?

Was anyone able to find a solution?  Just started getting this message today

Your server was unable to communicate with our chat servers. Please contact technical support for assistance.

Error code: 4H268/2

Hello,

Please could you submit a ticket, then we can take a look at this for you?

  • Author

I had the error email once on Saturday out of 60 odd people, feel like it will be one of those cannot replicate tho?

4 minutes ago, Marc S said:

Hello,

Please could you submit a ticket, then we can take a look at this for you?

Will do, thanks

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