Classic self-hosted technical help
Problems related to your server or other classic, self-hosted edition issues.
4,361 topics in this forum
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- 1 follower
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Every day for the past few days, I get a notification that 4.7.17 is available. I go the upgrade page, then it tells me I already have the latest version installed - 4.7.16. The first time I did this, I went to the first page of the upgrader, and stopped what I was doing to make some backups and disable some apache modules that I thought might cause issues. This cleared the notification on the forum page, and I could not find a way to restart the upgrade. 24 hours later, the notification reappears, and I tried to upgrade again. I get a error that I am already on the latest version.
Last reply by Randy Calvert, -
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Hi, first time coming into an issue where I'm at a loss how to update my theme and other plugins as i can't accessthe admin section. I get this: [[Template core/admin/system/login is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] Any help would be hugely apprciated as i'm hoping its just an update to plugins that i need to do...i just can't force the adminCP screen to pop up. Many thanks in advance P.S. Last 24 hours the website keeps timing out and I know its not server related as i've spoken to them so I need to update all my software.
Last reply by GazzaGarratt, -
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- 6 replies
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I have a database that is showing 99 records. When I try to view the records, there are none. If I look at the table directly, there are no records. How would I have the system rebuild the record count?
Last reply by Jim M, -
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- 2 followers
- 4 replies
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Hi, We have an issue with the delete secondary group rest API endpoint The code does not appear to check if the found group key is false before calling unset, which results in the first secondary group being removed (As PHP is casting false to 0) We are currently working around this by checking if the $key is false before calling unset. $secondaryGroups = array_filter( explode( ',', $member->mgroup_others ) ); $key = array_search( $group->g_id, $secondaryGroups ); if (false !== $key) { unset($secondaryGroups[$key]); } e.g: member 1's secondary groups are "5,6,7" call DELETE /core/members/1/secgroup/2 member 1's groups are now 6,7 …
Last reply by Jim M, -
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- 2 replies
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When i try i get this message. We are hosted on a server we don't have acces to. Any ideas why
Last reply by Randi Rædkjær, -
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- 2 followers
- 19 replies
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Hi all, I was wondering if someone could help. Yesterday morning, around 2 a.m., my Invision installation started constantly hitting 100% CPU, which is obviously slowing down people browsing my community. My website idles typically around the 5%—10% CPU mark. I have disabled all applications, but the problem persists; I have a warning that my PHP is on version 8.0.30 and that my SQL is on non-InnoDB tables, which I am looking to rectify now. Is there anything else that could be causing this? Thanks, Dean
Last reply by Randy Calvert, -
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- 1 follower
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Good evening, I'm reaching out because I'm having a trouble upgrading my Invision Power Board. The automatic update isn't working, and I think it might be because the FTP login details have changed. I've updated them, but it's still giving me trouble. Since my community is self-hosted, the support team suggested I ask for help here. I would be so grateful for any guidance you could offer! Thank you so much.
Last reply by Gary, -
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My databse appears to be corrupt. If I load up a backup from April 1st, will it work with the latest updated version of my community, which has had the latest version updates applied since April 1st?
Last reply by Randy Calvert, -
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- 4 replies
- 378 views
Tried to install the upgrade, and when prompted I tried the auto fix, no the site is crashed with error messages. inncorrect key files...
Last reply by Jhudds, -
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Hey. I've got a problem with perma link structure and I tried everything but don't know how to fix it. after domain, there is /index.php/ on each page of the website. How to fix it? Thanks!
Last reply by Jim M, -
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After the mess Wasabi made for me yesterday, I'm stuck in the above scenario. I attempted to move my theme resources folder back to local. I see there are file write errors to the local storage container, which is odd, because other file types are using the same one and have been for years. The system doesn't look like it's continuing to try to write the files. There are no open tasks, but I can't change the setting for the theme resource location because it thinks they're still moving. Ultimately, I think I want to keep them local for a bit until I've been running successfully for a couple days. What can I do to jiggle this loose?
Last reply by Marc, -
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- 1 follower
- 1 reply
- 347 views
I ran the update process this morning and it failed. I did not get a screen shot of the error message. My organization's site is down and the message is "Update in Progress". It has been forty minutes. Does anyone have an idea of what I need to do to get things running? Thanks, Alan
Last reply by Marc, -
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- 1 follower
- 16 replies
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I encountered an error while trying to move/convert one community to a new one. Both communities are running the latest IPS. TypeError: count(): Argument #1 ($value) must be of type Countable|array, false given (0) #0 /sites/monetize.info/files/community/applications/convert/sources/Software/Core/Invisioncommunity.php(691): IPS\convert\Library\_Core->convertMember() #1 /sites/monetize.info/files/community/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Invisioncommunity->convertMembers() #2 /sites/monetize.info/files/community/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process() #3 /sites/monetiz…
Last reply by MediaDiGi, -
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- 2 followers
- 1 reply
- 150 views
Hi. To reset my password I'm being asked for my old password, which isn't working. How do I request a password reset when the password I think should be used is not recognized? Thanks.
Last reply by Marc, -
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- 11 followers
- 168 replies
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Hello (This is a community guide on how to setup Wasabi and Cloudflare, as a significantly cheaper replacement for Amazon S3 and Cloudfront. The author has no affiliate arrangement with any of the companies listed in the guide and offers the guide as a free community resource. You should consult with your hosting provider and / or server administrator before proceeding with the guide.) BACKGROUND: Invision Communities contain rich content, from forum attachments to gallery images to download files. These resources add up over time. Here are real examples of communities that I provide server administration for: - Website A: 400 GB of total stor…
Last reply by CheersnGears, -
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- 2 followers
- 6 replies
- 401 views
I tried updating my forum but it says I have to do it manually. I couldn’t find a guide to running a manual update. I downloaded the update zip file. However I do not know where to place the zip file before continuing.
Last reply by Quotes, -
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Database performance issues after upgrading from 4.7.13 to 4.7.16 (getItemsWithPermission) 1 2
by TSP-
- 7 followers
- 34 replies
- 1.8k views
I upgraded from version 4.7.13 to 4.7.16 on 19th April, and we have since been having trouble with both reduced performance and more downtime. Our server host has looked into this and reported back a major increase in slow queries, major increase in CPU usage for the database server overall and less usage of MySQL Sorts. It seems this increase can be tracked down to methods using IPS\Content\_Item::getItemsWithPermission:317. We have a custom controller and a frontpage widget utilizing this method. Anyone else experienced this, or have any tips on what could be going on? Hope Invision could be interested in lending a hand investigating this too …
Last reply by TSP, -
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- 1 follower
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Hello Team, I want to upgrade the Forum Script from IP.Board 3.4.9 to the latest version. So please let me know the step by step instruction on how can i upgrade this script to the latest version. Currently on the new PHP 8.0 version when i go to the URL i am getting the error please check the attached screenshot :
Last reply by Marc, -
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- 1 follower
- 2 replies
- 183 views
Hello, I'm trying to upgrade to the latest security version that was released today, but I can't. There was a "common" error that requested me to download the update. I did. I updated the files as I always do, but there is no way to update the site 😞 Not only that, but I just can't cancel the update. The site is displaying the warning message that it's being updated, but I can't cancel it. I've downloaded the updated zip file and uploaded it to my FTP. Then I downloaded the whole zip with all the files, but still, the auth/token/index.php is the problem. It has to do with permissions. I've tried to change the permission from my CPANEL to all possible versi…
Last reply by Jim M, -
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- 1 follower
- 2 replies
- 230 views
My site has suddenly begun issuing this error message whenever anyone attempts to access it. I'm not really sure what else can be said besides that. I only recently assumed control of the domain, and haven't the faintest idea of how to diagnose, letalone fix this issue.
Last reply by Marc, -
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- 2 followers
- 1 reply
- 311 views
After tryed to upgrade i got this error. Site is totaly down Have PHP 8.1 We were unable to start a PHP session. You will need to contact your host to adjust your PHP configuration before you can continue. The error reported was: Return type of IPS\_DateTime::format($format, $memberOrLanguage = null) should either be compatible with DateTime::format(string $format): string, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice
Last reply by frunzila, -
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- 2 followers
- 1 reply
- 243 views
Hello, I'm experiencing a very strange problem with a topic. Whenever I click on the last comment icon, I get a blank page. It only happens for a specific topic, I've not seen this issue anywhere else. I've cleared cache but it's still the same. If I click on 5, 4, or any number, I will get a blank page. Nothing else. It will take me to this URL: https://academy.set-and-forget.com/forums/topic/519/stockNews/#comments instead of https://academy.set-and-forget.com/topic/519-tesla-inc-tsla/?do=getLastComment I don't know what the problem is. Could you help? Thanks
Last reply by Marc, -
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- 1 follower
- 6 replies
- 513 views
Hello. I'm having trouble with the "Forgot your password?" link in the login form. When a user enters their email and clicks Recover Password, it doesn't do anything. I tried opening it in a new window without any luck. I reset the theme to the generic theme and tried disabling all customizations, but I'm getting the same result. I recently moved my file uploads to S3, if that makes any difference. https://www.scrollsawvillage.com/lostpassword/ Thank you for your assistance.
Last reply by rayzir, -
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- 2 followers
- 11 replies
- 533 views
I had a site forum.example.com and the server ungracefully died, I have a backup of the entire machine, but I couldn't restore it. I have recreated the same database by pulling from the backup specifically the entire folder under /var/lib/mysql/forum. put that on the new server, created the same exact user that was in the conf_global.php from the old forum. created a new server and installed a fresh set of invision community on it. the new site is forumS.example.com, I made sure to change the url in the license, and the url in the conf_global.php file, however when I save that. it just gives me error code 500, I assume this is due to the url changing and I am missing some…
Last reply by Marc, -
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- 2 followers
- 4 replies
- 355 views
Since years I have URL fileds in the profile of members (facebook, website, instagram ...) One member notified me that there is a problem when filling one of the "URL" field => it gaves a 403 error I verified with a fake pseudo, the same. I also verified with admin pseudo, no 403 error I created a NEW URL profile, it is the same Any idea ?
Last reply by Marc, -
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