General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,367 topics in this forum
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- 3 followers
- 13 replies
- 1.2k views
Hey there! I had sent in a request to potentially convert to cloud as I got an offer. I mentioned migrating what I have and possibly getting an affordable price on another component. I am unsure if my email was received. Can anyone confirm receipt?
Last reply by Jim M, -
- 3 followers
- 4 replies
- 1.2k views
One customer ask me how he can update his credit card information on the forum side. I could not see a way for him to do it but I could add it under manage in the admin control panel. I s there a way for him to do it on the forum side in the customer settings somewhere? Or, must all this be done on the processor side such as Stripe or Paypal. I could not find any info on how the customer can update it. Hi Keith, I got a new credit card and would like to change what you have on file to this new card. How do I go about doing that? I can't find where it is on the BTC. Quote
Last reply by Marc, -
- 1 follower
- 1 reply
- 705 views
Hello. I choose CMS for the forum. Decided to check your version. So far not the best experience. The process for accessing a free trial is unnecessarily cumbersome and counterintuitive. Emails from invisioncommunity end up in SPAM As a result, I signed up and requested a free trial. I found a link to the created free forum, but it's not clear how to start configuring and managing it. The login to the forum that I created with the login and password from the account in invisioncommunity does not work. What to do?
Last reply by Marc, -
- 1 follower
- 2 replies
- 693 views
Extreme Beginner. How do I show views count. I am using default theme it shows only posts. Thanks Ivan
Last reply by Marc, -
- 1 follower
- 6 replies
- 833 views
When I edit a post I see "Edited just now by (me)". I know I'm the only one to see that (or perhaps mods can see it too, not sure), however I'd rather completely remove it and not see it so that I can see the same thing a regular member sees. Is there a setting for this?
Last reply by David N., -
- 1 follower
- 5 replies
- 667 views
I am trying to create a Twitter login for my community. I created an App in Twitter and turned OAuth. When I enter the API Key and Secret in my Invision Community ACP, the ACP saves them. But then when I attempt to sign in with Twitter, it takes me to the Twitter site, then I am redirected to my website where I get the following error: Note that when I enable OAuth in Twitter I also get a Client ID and Client secret however I cannot enter those in my Invision Community ACP (if I try, I get the error below):
Last reply by David N., -
- 2 followers
- 4 replies
- 726 views
I am setting up Google login for my Invision Community. I'm afraid I don't fully understand what Google is saying there. Which should I choose, Internal or External? Thanks!
Last reply by Marc, -
- 1 follower
- 5 replies
- 891 views
We have a security certificate and all pages work if you manually change the url to https, but all of our internal links are set to http instead of https. How can we set all internal urls to https?
Last reply by USCutter, -
- 1 follower
- 6 replies
- 741 views
I'm not sure if this is one Google maps integration problem with two manifestations, or two different problems. I clearly have something misconfigured with the maps integration. All troubleshooting pointers welcome. Symptom 1 autocomplete— autosuggest not working when adding venue locations. Symptom 2 event map— while event detail pages are showing the location map just fine, if I look at the world overview map that comes up after a search, the markers are there but no underlying image. Steps to recreate are: click the "Use my location" button on the Events page click Search Reload the page to display map. This appears on mobile, differen…
Last reply by bradl, -
One user reported this, I'm not sure why he's getting this?
Last reply by Marc, -
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- 2 followers
- 2 replies
- 680 views
I just updated my Invision software and am discovering the new Events feature. Loving it. Is there a way to charge a ticket price for an event?
Last reply by David N., -
- 1 follower
- 1 reply
- 763 views
Hi After 5 years without updates, I'm finally getting back on my feet.... 😅 I see a change in the folder architecture, so I'm wondering what I delete and what I keep before sending the new files to the FTP. I guess I need to keep the folders: - /downloads/ - /screenshots/ - /uploads/ - /datastore/ maybe? and the conf_global.php files and the .htaccess ? I don't see the /admin/ folder in the 4.7.2. Is it normal ? Thanks
Last reply by Marc, -
- 2 followers
- 7 replies
- 1k views
Where can i change that? Currently in my forum we can only log in using the Username. I went to Login & Registration in the ACP, but i didn't found that option. PS: Forget it, i found it.
Last reply by Marc, -
One of my mods reported a spam comment. I commented on the report and marked it as complete, yet my mod says he wasn't notified about those two actions. Is there a way for him to be notified about it?
Last reply by Marc, -
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- 1 follower
- 12 replies
- 1.1k views
Hello. I recently moved an Invision v4.4.10 site to a new server. I rsync'ed the files over, along with a database dump. I loaded the database on the new server and placed the files in the proper directory. The file path is identical on both servers and the database login info is correct. Whwn I try to view the site though, I get the screen below. No errors are logged anywhere I can find, when I try to view the front end of the site. If I try to view the admin area, I get the same error page, but an error is generated: [14-Jan-2021 20:14:51 UTC] PHP Fatal error: Uncaught IPS\Db\Exception: No such file or directory in /home/thebores/public_html/system/Db/Db.php:2…
Last reply by Marc, -
- 2 followers
- 3 replies
- 599 views
Is there a way to have a sidebar on the Search page?
Last reply by Marc, -
- 1 reply
- 741 views
Are we able to change the number of Likes per day that our forum users can give? I've been poking around the Admin area and can't seem to find anything. Thanks in advance.
Last reply by Randy Calvert, -
- 1 follower
- 12 replies
- 1.1k views
Right now if someone types the : ) shortcut (no space), it is automatically replaced by an old school smilie because that is set as a custom emoji converted from my old phpBB board. I would rather it be replaced with a modern emoji though. In my custom emoji pane I have all the converted emojis, what happens to the old posts that use them if I remove those? I want the old posts to either stay old school smilies or turn into modern emojis, is that what will happen, should I just delete both these sets?
Last reply by David N., -
- 2 followers
- 2 replies
- 748 views
Hello, I am doing a clean install on php 8.2 and apache 24. I am getting this error now Fatal error: Uncaught Error: Call to undefined function IPS\mb_internal_encoding() in C:\xampp\htdocs\TheTechnologyStudio.com\forums\init.php:558 Stack trace: #0 C:\xampp\htdocs\TheTechnologyStudio.com\forums\init.php(1603): IPS\IPS::init() #1 C:\xampp\htdocs\TheTechnologyStudio.com\forums\admin\install\index.php(13): require_once('C:\\xampp\\htdocs...') #2 {main} thrown in C:\xampp\htdocs\TheTechnologyStudio.com\forums\init.php on line 558
Last reply by Marc, -
- 1 follower
- 2 replies
- 550 views
I would love to have a "Our Picks" page, but without sharing anything to social media. Is that possible?
Last reply by David N., -
- 2 followers
- 7 replies
- 557 views
When I compose a private message, and click the Smilie button, the smilies appear underneath the message window?
Last reply by David N., -
- 2 followers
- 4 replies
- 574 views
Is it possible to noindex members signatures, so that any keyword used in a signature is not indexed by search engines?
Last reply by David N., -
Sometimes users post loooong lines of code, and they end up taking forever to scroll past. Here's an example: https://www.logicprohelp.com/forums/topic/144727-understanding-crash-report/ I used to have a theme in another forum soft that would add a scrollbar to the code frame so that it would take the appearance of a frame that is about 10 lines high, even if it contains 250 lines of code. Is it possible to do that in Invision Community?
Last reply by David N., -
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- 1 follower
- 4 replies
- 749 views
Is there some way to make Post & Topic media such as Images and Embeds visible in the Search and or Activity streams? I see a summary showing, but I cannot find topics already posted on how or where to extend that to include more. Thanks in advance for any help or suggestions.
Last reply by Marc, -
- 1 follower
- 7 replies
- 894 views
The default url its too complicated, not ideal for advertising a club in social media or print. Insights appreciated
Last reply by Manuel Molina,
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