Technical Problems
Run into an issue and need help from the Invision Community Team?
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
Subforums
Problems related to your server or other classic, self-hosted edition issues.
- [4.7.19] Invalid value in QAPage?
- Last reply by Jim M,
22,915 topics in this forum
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- 1 reply
- 373 views
If you navigate to the "Dashboard" section of the marketplace you see a listing of all of the apps currently marked compatible with 4.7. But if you navigate to the "All Applications and Plugins" section it only shows one. Doesn't (NE) USE_DEVELOPMENT_BUILDS reminder, and (NE) Hide Content fall within the "All Applications and Plugins" designation? If so, why aren't they showing up?
Last reply by Stuart Silvester, -
- 1 follower
- 5 replies
- 631 views
Hi team, I've problems with some users because many times have an 403 error in my cloud IPS. Two specific situations: On login IPS redirect to register page and returns error Visit any forum or post returns this error Can you take a look to solve it? Thanks a lot.
Last reply by Marc, -
- 1 follower
- 3 replies
- 548 views
I have enabled https in my community configuration and my site has a valid certificate. If I enforce https on my WordPress site and I click on the community link, the page just keep reloading and redirecting to the login page. This issue does not happen if I use https without enforcing it in WordPress.
Last reply by Marc, -
- 1 follower
- 10 replies
- 682 views
Hello, how i can change the Date Format Display from "MM/DD//YYYY" to ""DD/MM/YYYY" Cant find these Settings. Please Help
Last reply by Marc, -
- 1 follower
- 2 replies
- 630 views
Hello sir my order is pending from 3 hours and my payment deducted from account. What should I do you are talking too much time. And nobody doing reply of mail.
Last reply by Marc, -
- 2 followers
- 1 reply
- 311 views
I'm shockingly bad at css but can just about get by. I like using the wordpress customiser as I can see in real time what effects my code is having, whereas on invision I have to make changes, save, then refresh to view. Is there a more efficient way to go about it for someone at my level?
Last reply by Marc, -
- 1 follower
- 1 reply
- 660 views
Let's say my members create 10 paid subscription clubs on my forum website... When a user purchases a paid subscription (to join the club), then later purchases another paid subscription, will they need to re-enter their credit card information a second time? Or, is it stored for them and a simpler checkout process if presented to them? Also, how do they cancel a paid subscription? Can they do it themselves from their account somehow? Thank You.
Last reply by Marc, -
- 1 follower
- 1 reply
- 557 views
For self-hosted, to get clubs do I need to purchase the "forums" app? Thanks
Last reply by Marc, -
- 1 follower
- 9 replies
- 827 views
In order to get my database working, since the admin section of my 4.6.11 installation was damaged, I had to do a fresh installation to 4.6.12.1. Then in order to get my forum working again, I switched the 'sql_tbl_prefix' from '' to 'ibf_' in the conf_global.php file. Now the problem is I have some 578 tables in the database. It's getting unwieldly. So I tried to delete the files which didn't have the 'ibf_' prefix - all of the non-prefixed database files plus the 'orig_ibf_', 'x_utf_ibf'. But once I did this the forum stopped working - a notice came on that the forum was in the process of updating - and I had to restore the databases which I thought weren't being…
Last reply by Marc, -
- 2 followers
- 8 replies
- 928 views
Hi, When I upgrade my localhost from IPS 4.6.12.1 to IPS 4.7.0 Beta 3 I get the error: Duplicate entry 'searchlog_exclude_groups' for key 'conf_key' C:\xampp\htdocs\ipsdev\applications\core\setup\upg_107000\upgrade.php::59 INSERT INTO `core_sys_conf_settings` ( `conf_app`, `conf_key`, `conf_value` ) VALUES ( ?, ?, ? )
Last reply by Marc, -
- 1 follower
- 3 replies
- 623 views
Hello all, After almost 12 years, i am closing my forum down, And is simple as it may be, i am not sure on the correct steps to do so. Any help/advice would be much appreciated. Geoff
Last reply by Marc, -
- 1 follower
- 15 replies
- 684 views
A user reported an error on my site that I can't quite figure out the cause of. Does anyone have any guidance I can provide them? http://www.hoosiersportsnation.com/index.php?/topic/9827-cant-leave-a-like-or-navigate-with-page-s/
Last reply by Jon Sutton, -
- 1 follower
- 2 replies
- 664 views
i have no idea whats going on there 🤔 but it is just a test forum i tried to clean datastore folder, but didnt help
Last reply by Vodafone CZ, -
- 1 follower
- 7 replies
- 615 views
Hi everyone I was wondering if it was possible to do this: 1) Create multiple payment methods of the same type (yes) but force product X to use only method 1 and product Y to use method 2 ? (like 2 paypal ) 2) if the answer to number 1 is yes, is it possible to take a % of the sales made by the other payment methods ? Why ? Because our store will be constituted of several resellers, me being the principal and the maintainer of the site, I would like to take a % on the sales made by the other resellers for the maintenance and put it at the same account where paiment methode 1 is pointing Or if it have some plugin for that Thank you.
Last reply by Kirill Gromov, -
- 8 replies
- 1k views
I installed some translations and im not sure if this is right? What i did wrong here since its just click on "install"
Last reply by Primarius, -
- 1 follower
- 1 reply
- 341 views
Hi I'm trying to add a PayPal payment method on my new community via IP Nexus and I'm getting the following error as soon as I click submit: 429 Too Many Requests You have sent too many requests in a given amount of time. Are you able to advise on this? Thanks
Last reply by Marc, -
- 1 follower
- 1 reply
- 649 views
I'm no longer using the Downloads application. When I attempted to uninstall it, the page was loading for a long time and timed out. Our server was running out of disk space, which may have been the cause of this. The app now shows as "_app_downloads" in the admin panel. It seems like the uninstall was only partially successful. If I try to uninstall it again the page times out and nothing changes when I refresh the admin panel page. I think it is probably a good idea to either have it installed or uninstalled, but not hanging around like this with the potential to cause errors next time I upgrade.
Last reply by Marc, -
- 1 follower
- 7 replies
- 763 views
Hi there, i'm trying to sent a bulk mail for a while but it didn't work.. There are also no backround processes..
Last reply by Marc, -
- 2 followers
- 1 reply
- 660 views
Hello 🙂, I would like to embed twemoji locally via my own server. I have changed the link in the file /uploads/javascript_global/root_framework.js. Unfortunately the file is overwritten when updating the cache, is there any way to change that permanently?
Last reply by Marc, -
- 2 followers
- 3 replies
- 371 views
on viewing the core_sessions table, a fair few members/guests sessions are showing the current_controller location as 'offline' is this normal? and if so how does this reporting work, as in if the member is offline, then how would they connect to the site? thanks
Last reply by Marc, -
- 2 followers
- 1 reply
- 393 views
I broke something... I initially used the Commerce helpdesk. I then went external. Was not happy, came back inside. This morning when I set it up, it worked. When I added the support menu and clicked on it, it went to https://mydomain/support - Well, now it no longer does. It goes to the directory list as per the image. Any thoughts on what I did wrong? I admit, I did a couple of things on cPanel including deleting the old support system and also had deleted, and now re-entered a subdomain with support.mydomain... Never mind, I fixed it. I went into cPanel and turned OFF indexing. It now directs to the IPS support desk. Thx.
Last reply by Marc, -
- 2 followers
- 5 replies
- 524 views
I'm trying to customize font sizes a bit, as I generally find them a bit too small for my liking. To change the font size for the text inside the forum posts, I went into my theme > Font Scale, and changed "Medium Text". However that also changed the size of the last post titles listed next to each forum on the home page. Is there a way to avoid that? I also would like to change the default font size for a <p> element in Pages, and I'm not sure which one to change? Thanks!
Last reply by Marc, -
- 1 follower
- 2 replies
- 1k views
same issues Reoccurring system log entries may be indicative of a problem that should be addressed. A summary of the top reoccurring recent log entries are shown below. Review the system log for further details. ____________________ no idea what are for : 05/24/2022 04:39 AM uncaught_exception REPLACE INTO `core_follow_count_cache` ( `id`, `class`, `count`, `added` ) VALUES ( NULL, 'IPS\core\... 05/24/2022 04:34 AM uncaught_exception REPLACE INTO `core_follow_count_cache` ( `id`, `class`, `count`, `added` ) VALUES ( NULL, 'IPS\core\... …
Last reply by Marc, -
- 1 follower
- 2 replies
- 668 views
I have three sites, I updated them all to php 8.0. I adjusted their cron jobs. 2 of the 3 sites are fine, one is saying Caching is not working correctly. Review your caching method configuration and adjust the settings as needed. When I click the link it brings me to the datastore option. Previously I had Redis, but I am not using it anymore. I downloaded the new constants, but the error is still displayed. I can send a screenshot of the cron in an email, I'd rather not post it here.
Last reply by Square Wheels, -
- 1 follower
- 8 replies
- 546 views
Really strange one this - members post a link to a tweet, they show in preview but when submitting they don't and get a blank post. However when I do it as admin it shows/works fine.
Last reply by Jim M,