Como

1. CSV downloads use the US date format. These are not interpretted correctly or even recognised by Excel in other parts of the world. Excel will interpret US date structures as general data or incorrectly interprets the date in a non-US form. This can create a lot of problems. Examples (in Europe): 03/05/2023 (March 5, 2023 - US) is interpretted as 3rd May 2023 - EU. 03/16/2023 (March 16, 2023) in interpretted as general data because there is no sixteenth month. Date formats should follow the international format (2023-03-16) which, I understand, is always correctly interpretted by Excel. (I expect it will be similar for other applications which handle CSV data). Tip/workaround: do not try to format dates via cell formatting in Excel. Instead: Select the cell containing dates in US format => select the data tab => select 'data to columns' => click through to the third page in the wizard => select 'date' in 'column data format' => select MDY from the dropdown => click finish. You can then, optionally, convert to European or International date formats using 'format cells'. 2. I've not looked at this closely enough to see if it occurs with all data, but I note that the date is off by one day between downloaded post count data (for selected forums) compared with the ACP view.

Thanks.

Hi Marc, I sent you another sample link (PM), from another email account. Same URL structure. All apps and plugins are disabled (I double-checked).

Members have have experienced the same problem. I've an idea of what the problem might be. I'll send you a PM in a few minutes.

No, we do not use Sendgrid. I'll send you PM within a minute.

Hi Marc, https://xxxxx.xxx/index.php?app=core&module=system&controller=redirect&url=https://xxxxx.xxx/lostpassword/?do=validate%26vid=2e0194899488addb3617fb6595bfc1ca%26mid=223015&key=330e6282572ad380add0469d989e5a91590fb0ab8b793be0fe6d423c2f23c822&email=1&type=lost_password_init No, I have not disabled all addons. One, in particular, I cannot disable without taking the site offline (it involves member privacy). Let me know on the above link, and if it looks good, and I'll perform some testing. PS The above link is more than an hour old, so even with the site address, it is no good to anyone.

I heard from members that the password reset link in their email redirects them to the home page with no opportunity to update their password. I've tested and can confirm this behaviour. There are no entries in the error logs. Thanks.

I should add - the problem with sessions might be related to Chatbox+.* I have Chatbox disabled at the moment. And I understand that Chatbox is being updated today. * Perhaps @onlyME will comment here, because I am not fully clear on that.

As I stated further up the thread, I use a fresh private window - I assume this avoids all issues around cached pages and cookies. The problem is intermittent, and only occurs with Edge. I'll monitor what happens today and will report back here.

Yep. That's it. But, you know, it is not at all clear that "Can delete own content?" means that the topic starter can delete the whole thread, along with posts from other members. I think the permission has its uses, but it is surely edge case stuff and probably deserves a better description. But I do appreciate the heads-up and am glad that it was a simple fix. 🙂

Oh, I see. I'll have to check through permissions for that. Thanks.

Earlier today, I still experienced session problems using Edge. But I have received no CSRF warnings. I have another problem - an ordinary member has moderator powers. She was attempting to delete a quote from a post she was composing, saw 'moderation actions' clicked that and selected delete. She contacted me to let me know that she had deleted the whole thread. Sure enough, it was deleted and I restored it. She is in our standard, established member post-count group, and no secondary groups. I used a test account, in the same post-count group, but could not replicate this. I've had no reports of similar issues from other members. I am fortunate that this member does not behave nefariously. There are a lot of strange things happening. I need someone from IPS to check it out.

@onlyME, the Chatbox developer has checked it out - Chatbox does not appear to be the cause of the wider problems. I've disabled all apps and plugins, but still receive the following error in the logs when I click on a listed 'spammer' in Members => Members => members. (I assume 'Spammer' is a standard tab, and not something created by the Antispam-CleanTalk app. TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /var/www/html/107704/system/Member/History.php:155 Stack trace: #0 /var/www/html/107704/system/Member/History.php(155): method_exists(NULL, 'parseLogData') #1 /var/www/html/107704/system/Helpers/Table/Db.php(444): IPS\Member\_History->IPS\Member\{closure}('{"spammer":"1"}', Array) #2 /var/www/html/107704/system/Helpers/Table/Table.php(504): IPS\Helpers\Table\_Db->getRows(Array) #3 /var/www/html/107704/system/Theme/Theme.php(885) : eval()'d code(2545): IPS\Helpers\Table\_Table->__toString() #4 /var/www/html/107704/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_admin_memberprofile->history(Object(IPS\Member), Object(IPS\Member\History), Array) #5 /var/www/html/107704/applications/core/modules/admin/members/members.php(1257): IPS\Theme\_SandboxedTemplate->__call('history', Array) #6 /var/www/html/107704/init.php(932) : eval()'d code(56): IPS\core\modules\admin\members\_members->view() #7 /var/www/html/107704/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\members\cloud_hook_coreModulesAdminMembersMembers->view() #8 /var/www/html/107704/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #9 /var/www/html/107704/admin/index.php(13): IPS\_Dispatcher->run() #10 {main} #0 /var/www/html/107704/system/Member/History.php(162): IPS\_Log::log(Object(TypeError), 'member_history') #1 /var/www/html/107704/system/Helpers/Table/Db.php(444): IPS\Member\_History->IPS\Member\{closure}('{"spammer":"1"}', Array) #2 /var/www/html/107704/system/Helpers/Table/Table.php(504): IPS\Helpers\Table\_Db->getRows(Array) #3 /var/www/html/107704/system/Theme/Theme.php(885) : eval()'d code(2545): IPS\Helpers\Table\_Table->__toString() #4 /var/www/html/107704/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_core_admin_memberprofile->history(Object(IPS\Member), Object(IPS\Member\History), Array) #5 /var/www/html/107704/applications/core/modules/admin/members/members.php(1257): IPS\Theme\_SandboxedTemplate->__call('history', Array) #6 /var/www/html/107704/init.php(932) : eval()'d code(56): IPS\core\modules\admin\members\_members->view() #7 /var/www/html/107704/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\members\cloud_hook_coreModulesAdminMembersMembers->view() #8 /var/www/html/107704/system/Dispatcher/Dispatcher.php(153): IPS\Dispatcher\_Controller->execute() #9 /var/www/html/107704/admin/index.php(13): IPS\_Dispatcher->run() #10 {main} Hopefully, the above helps. I have not yet investigated what else triggers errors. And I do not yet know if the session problems are resolved. I'll perform some testing tomorrow. Thanks.

Just a bit more about this: does IPS still use AWS and their backup services?

Hi, Is there a way to allow bloggers to delete comments, but not edit them? This would be sensible permission granularity. Or an app which would achieve this? My searches turned up none which appear potentially helpful.

Thank you @Marc Stridgen Just what I needed - much appreciated!

Hi Marc, More errors over night and this morning. And I am appearing as logged on the home page (Edge). Most errors are of this type over night: Could not write to Store-Redis (settings) #0 /var/www/html/107704/system/Data/AbstractData.php(108): IPS\_Log::log('Could not write...', 'datastore') #1 /var/www/html/107704/system/Data/Store.php(245): IPS\Data\_AbstractData->__set('settings', Array) #2 /var/www/html/107704/system/Settings/Settings.php(177): IPS\Data\_Store->__set('settings', Array) #3 /var/www/html/107704/system/Settings/Settings.php(152): IPS\_Settings->loadFromDb() #4 /var/www/html/107704/system/Dispatcher/Front.php(39): IPS\_Settings->__isset('setup_in_progre...') #5 /var/www/html/107704/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init() #6 /var/www/html/107704/index.php(13): IPS\_Dispatcher::i() #7 {main} And a lot of this type alter this morning: Unknown Error #0 /var/www/html/107704/system/Task/Task.php(274): IPS\core\tasks\cloud_hook_coreTasksViewupdates->execute() #1 /var/www/html/107704/system/Task/Task.php(237): IPS\_Task->run() #2 /var/www/html/107704/system/Dispatcher/Standard.php(334): IPS\_Task->runAndLog() #3 [internal function]: IPS\Dispatcher\_Standard->__destruct() #4 {main} I just find it odd the errors stop and then start again. I'll probably disable addons again and see what I can find out.

Can someone tell me a bit about about IPS Cloud back up systems? As I understand it, the only way to obtain a copy of the database is to place a request with tech support, and, I think, they will supply a copy within 24 hours. And DB copies are intended for migration purposes / switching to stand alone, so it is not something we would normally request outside of those situations - yes? Does anyone know the frequency of backups? I've been asked by the owner of the website about backup procedures, but I could not find any IPS documentation. Thanks.

Hi @Jim M I could not disable Chat+ without totally breaking the front end. But Chat was not displaying, and was causing a very large number of errors. So, I was kinda stuck. However, when I disabled Chat+'s sub-modules, and then the master module, and then re-enabling them, I was eventually able to get everything working. Chat is working, and I have no more errors generated from it. I have not tried disabling Chat again, as I wished to wait for when Support is open. But the session problems resolved too when I got Chat running correctly. I do have a some other errors from time to time. And I note that the plugin Antispam by Cleantalk creates entries in the error log in some circumstances.

The problem seems to involve Chat+. I had updated that earlier today (it seemed OK at the the time). When I tried to disable Chat+, it would break the site and the error I reported a while ago would appear on ALL pages: By playing around disabling Chat sub-modules and the the chat module as a whole, I was able to eventually have chat enabled and the site run properly. I have not tried disabling Chat again (I will try again when Support are open on Monday). Prior to me 'fixing' chat, it caused a very large number of errors to be logged. They seem to have now ceased. And the strange session problems seem to have gone away too. I am tired - it has been a long day. But I am 90% sure the weird session stuff started before I upgraded chat. So I am at a loss to explain why the session stuff now seems resolved. (I will look at it properly tomorrow).

Don't mind me. I'm just logging this stuff. I disabled a couple of addons and this was displayed at the home page: [[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] There is some extra templating with some additional migrated content, but not for IPS core. I had also notice that I being logged out at the home page, but still logged in on other pages (other tabs, same browser).

Oh. I meant to add that and these latest problems is using Firefox on the laptop. And I've been kicked off several more times, but this last time I received the CSRF error message when I tried to login.

It gets stranger. I switched from the PC to a laptop, and I now keep being kicked off the website and I have login in again.

@Adriano Faria Thank you for the reply.

@Miss_B Not as far as I know. And when I've tried to login with a new private window, that's necessarily a new session. I can login sometimes (as detailed above). It is all just a bit strange.