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Petra Jane

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Posts posted by Petra Jane

  1. We have noticed on our IP Forum that the members IP when registering no longer resolves to any location, just gives "The IP address resolves to " (IP address) instead of (for example) New York as it used to do?



    Is it internal to our forums, or external to an Invision server that converts the ip to a location or has the ablity being removed? Also, how to fix the issue please?

  2. On 5/6/2021 at 8:28 PM, Runar said:

    I'm sorry for the delay. I’ve been quite busy with my ordinary job these last months, but I’ve got some vacation time coming up and I’ll have an update with this feature published soon, hopefully before the end of May.

    Thank you, enjoy your vacation.

  3. On 12/28/2020 at 4:25 PM, Runar said:

    Good idea, thanks! I'll take a look, this shouldn't take too long.

    Any update on this option please? Or where could we add it ourselves?

  4. I know this is an old plugin/widget but does anyone know if it is possible to remove Banned Members from the display of this widget please?

    I've looked at @Adriano Faria support website but this widget seems to be missing from the list of support topics.

    If it is possible, can someone please explain how to edit the plugin to do this, step by step, pretty please?

  5. Just to update thngs, the reason I was unable to update the custom Icon was because originally, this plugin was bought by the previous site owner, under their Invision license key. When I took over the site and forums, I purchased a new license and this meant that we were unable to access the previous plugin and update it, even though it was listed in our ACP.

    A quick discussion with Stuart at Invision explained this and simply buying the plugin/app anew under the correct license key solved the issue.


    Many thanks to Stuart and @Adriano Faria

  6. Hi Adriano, got the new version through, but when I try to install new version, I get an error message: Something went wrong, please try again. And refreshing the page to try again, I still end up with the same error message.


    Any ideas please?

  7. 19 hours ago, Runar said:

    Good idea, thanks! I'll take a look, this shouldn't take too long.

    Thank you, it is a really superb plugin, one that should be included by default with Invision!

    I've added our forum logo which looks really great, and currently a stunning Christmas background that makes the adminlogin page really ZING!

  8. Just tried to remove a conversation from the PM Viewer Log, and I got the following error:

    PMVIEWER213717/3 You have no permission to perform this action

    Is this not a facility of the viewer currently?

    Version: PM Viewer 4.0.7 Forum 4.5.4

  9. On 9/28/2020 at 8:41 PM, DawPi said:

    I can provide you a file to install manually.

    HI, I'm willing to try this after the weekend, IPS suggest installing the latest forum update which I will try this weekend.

  10. On 9/27/2020 at 12:15 PM, DawPi said:

    Could you send ticket to IPS to investigate it?

    Update from IPS:

    There is nothing there to suggest this is an issue on the IPS side, and would therefore lay with the author. If the author believes it to be the case, they would need to report whatever bug they are seeing to us with the relevant details.

    In the meantime, as it's not working for us, I would just like to point out, I will not be happy to be billed for any renewal fee in six months time.

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