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Petra Jane

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Posts posted by Petra Jane

  1. I see that my forum license is due to expire shortly.

    however, as the server we are hosted on will not upgrade successfully to PHP8, the forum registration page fails, and as we have customised our forums, we can no longer update the forum software, if we allow the license to lapse, will the forums stop working or does the license simply allow us to access updates that we cannot install?

     

    Thanks in advance for any clarification.

  2. 9 hours ago, Davyc said:

    I see it now - add this to your custom CSS file:

    .cAuthorPane_badge--rank {
        width: 120px;
        height: 30px;
    }

    That should do the trick - if nothing changes use this instead:

    .cAuthorPane_badge--rank {
        width: 120px !important;
        height: 30px !important;
    }

     

    Thank you @Davyc that fixes it perfectly!

    I can edit CSS, when someone shows me how, but figuring out how to make such changes is a bit of a struggle for this ol'brain. Thank you from the bottom of my heart!

  3. Since a forum update to 4.x our pip_images have shurnk quite strangely.

    They are all 120x30 pixels and used to look 120 wide, now they seem to be about 30 pixels wide. To be honest, I can't figureout where to edit to bring them back up to their correct width, any clues or advice please?

    Original image

    Image1.jpg.04a6946b116baf47d325b082fb6052b1.jpg

    Forum result

     

    Image2.jpg.2501d097ae3d93b1b1b3256f86eee216.jpg

  4. We have noticed on our IP Forum that the members IP when registering no longer resolves to any location, just gives "The IP address resolves to " (IP address) instead of (for example) New York as it used to do?

    Version 4.6.5.1

     

    Is it internal to our forums, or external to an Invision server that converts the ip to a location or has the ablity being removed? Also, how to fix the issue please?

  5. On 5/6/2021 at 8:28 PM, Runar said:

    I'm sorry for the delay. I’ve been quite busy with my ordinary job these last months, but I’ve got some vacation time coming up and I’ll have an update with this feature published soon, hopefully before the end of May.

    Thank you, enjoy your vacation.

  6. I know this is an old plugin/widget but does anyone know if it is possible to remove Banned Members from the display of this widget please?

    I've looked at @Adriano Faria support website but this widget seems to be missing from the list of support topics.

    If it is possible, can someone please explain how to edit the plugin to do this, step by step, pretty please?

  7. Just to update thngs, the reason I was unable to update the custom Icon was because originally, this plugin was bought by the previous site owner, under their Invision license key. When I took over the site and forums, I purchased a new license and this meant that we were unable to access the previous plugin and update it, even though it was listed in our ACP.

    A quick discussion with Stuart at Invision explained this and simply buying the plugin/app anew under the correct license key solved the issue.

     

    Many thanks to Stuart and @Adriano Faria

  8. Hi Adriano, got the new version through, but when I try to install new version, I get an error message: Something went wrong, please try again. And refreshing the page to try again, I still end up with the same error message.

     

    Any ideas please?

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