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Marc

Invision Community Team
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  1. Marc's post in Can a gallery album be shared? was marked as the answer   
    At present you would indeed just share the link. I have added a suggestion internally for this however
  2. Marc's post in email notification footer was marked as the answer   
    Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
     
  3. Marc's post in Is there any way I can refund a marketplace theme I bought? was marked as the answer   
    You would need to request this from the author, rather than ourselves.
  4. Marc's post in HTTPS .htaccess redirect was marked as the answer   
    You need to change to https using the instructions provided here. 
     
    However I suspect the problem here is that you simply havent changed the URL in your conf_global.php file
  5. Marc's post in Prevent users from removing reactions was marked as the answer   
    There is no way in which to stop a user from removing their reaction should they wish to do so, if they are allowed to use the reaction system. Feel free to post this within our suggestions area if you wish to see this as an addition in the future
  6. Marc's post in Cloud Plan has no Custom Plugins/Apps Support :( was marked as the answer   
    Please check in the support area of your admin CP and check for any patches available. I suspect you havent applied all patches. This is not an issue with your plan
  7. Marc's post in Can IPS share FAQ database/template for pages? was marked as the answer   
    We are unable to share items such  as these from our main page at the present time, unfortunately. We have a lot of custom items written on top of these which  means they are not readily shareable.
  8. Marc's post in Can't Save Templates In Custom Database was marked as the answer   
    On reviewing your ticket, I see the issue was related to WAF on the server. Just adding this here as a follow up in case anyone comes across any similar issue, but glad to see the problem has been resolved
  9. Marc's post in Topic hover color was marked as the answer   
    It would be "Link hover color" you are looking for under the text tab when editing your theme
  10. Marc's post in Setting up a 'blind' member to group subforum was marked as the answer   
    The user "peggy appel" has their own entry in the moderators section of the admin CP. Therefore that will override any group permissions set in that section. On her own entry as a moderator, the "Can view all topics/questions?" permission is not selected. The member "Tess case" does not have their own entry, and therefore would follow the rules from the group added in the moderators section. That does indeed have permission
  11. Marc's post in Changing License URL was marked as the answer   
    I can see your ticket there and will respond shortly. However you need to get that instance removed in order to install somewhere else.
  12. Marc's post in Any way for a member to download his PMs for archive? was marked as the answer   
    There is no built in method of doing this on the software unfortunately. As mentioned above, it may be worth looking to see if there is a 3rd party item that may achieve this
  13. Marc's post in Ability to upload custom plugins was marked as the answer   
    This is not something that dropped off the starter plan. In fact the starter plan was always stated not to allow custom items. The fact it allowed their installation was actually a bug, which was resolved. Our growth plan is what you would need if you plan on using custom items
  14. Marc's post in No longer able to post! was marked as the answer   
    Please go to your admin cp, go to support, and select "clear cache". It looks like it might be a cache issue, as I noticed you are missing other javascript elements on the page too
  15. Marc's post in Want to collect : personal info and give them whatapp invite was marked as the answer   
    There is no way within the software itself, but have you looked at potentially using zapier integration for this?
  16. Marc's post in What should be the size of feature (cover) image of blogpost was marked as the answer   
    There is no specific size, as it will change based on the size of the screen
  17. Marc's post in How to hide the forum contents from non-members and Google was marked as the answer   
    You would simply edit the guest group in the admin CP and set "can use site" to off. 
  18. Marc's post in Cloud Community down was marked as the answer   
    There are no longer any CNAME entries on your domain that point to our servers. It seems someone has amended your CNAME entries
  19. Marc's post in [Pages] Old Activity showing up in custom search was marked as the answer   
    The changing of what it says on the stream you would need to post up as a suggestion if you wish for it to be changed there. However the fact it is being moved up when its edited depends on your own settings. On the settings of your database on the options tab there is an "Update the last action" item. This will be set to one of the top 2 options, which are either "When the item is edited or a new comment is made" or "When the item is edited only"
  20. Marc's post in Issue s with new registrations ... was marked as the answer   
    Please check your language pack there. It seems this may be out of date, and is probably what is causing your issue
  21. Marc's post in New topic badge translate? was marked as the answer   
    Please see the following guide on how to translate items on your site
     
  22. Marc's post in Members can edit their posts in order to bypass moderation was marked as the answer   
    This is indeed something they could do at the present time. This would be something that would be deemed as needing moderation, rather than anything else. Its not a bug as such. Its simply not a feature at present
  23. Marc's post in Delete invision license was marked as the answer   
    I have created a ticket for you. Please respond to that ticket with what you need
  24. Marc's post in I just updated and moved to a new server ... MYSQL version? was marked as the answer   
    5.6 is the minimum. We would recommend using the latest stable release of the platform though.
  25. Marc's post in Down After Upgrade - Appears to be login handler was marked as the answer   
    Topics would be left generally to help others. In the case of this one, the issue is a 3rd party steam item.
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