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Marc St

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Everything posted by Marc St

  1. Marc St
    You would need to check your code. It is indeed in the source
  2. Marc St
    You would need to look at your code to ensure its compatible with the latest release. We would not be able to assist with custom written pages. It may be worth removing blocks one at a time to see if its one specific one causing you issues though.
  3. Marc St
    I have created a ticket for you on this, so we can take a closer look for you
  4. Marc St
    It was indeed. As mentioned by my colleague, it was indicating your server was full. It may be they store your mysql data on another disk (obviously just a guess)
  5. Marc St
    As mentioned above, we do provide support for elastic search integration if you would like more advanced search functionality
  6. Marc St
    I can certainly report this as a bug in that case. It is worth noting however that swiftkey is not stock, so there is no guarentee we will be able to do anything on that.
  7. Marc St
    Glad to hear things are now working for you.
  8. Marc St
    Before we continue, please could you check if you are still getting these? I suspect you wont be
  9. Marc St
    Ive just passed this on to see if we can get this looked into for you.
  10. Marc St
    Thats certainly a fair comment. I think at this point, let us know if you see anything like that happen again. Its certainly an odd one if thats the case
  11. Marc St
    Of course I can only tell you how it works at present. I have reported this internally, as its letting you select it. We should probably either not allow it to be set in the first place or show it somewhere. But that would be for the people who design to decipher 🙂 You would of course need customisation in order to achieve this. Its not something i have looked at myself, but Im sure if you employ a developer for this, its achievable.
  12. Marc St
    It wouldnt really be suitable as a subforum type for a fluid view
  13. Marc St
    There is currently no facility in which to show this within the filters unfortunately
  14. Marc St
    There is nothing like this in the core platform. Even in a pages database, you wouldnt be talking about replies. Instead you would be looking at the topic/database entry itself
  15. Marc St
    Can I please clarify that you have facebook set up on your site, the embeds side set up on facebook, and that they have checked your specific account for an issue, rather than generally?
  16. Marc St
    I'm not sure I would agree with you there, to be honest. Users have their own notification settings, which while I understand some may not know how to use, I would think the ones posting all the time will tend to. There is also the fact that there is the follow topic shown below where those users are posting.
  17. Marc St
    I have to be honest, and say you are the only person I have seen this happen to. It would lead me to believe its very likely that member wasnt actually in the group you thought they were. If its not a problem now, we can leave it there, and if you see anything like this happen again please let us know. Alternatively, my first call would be for me to get a backup of the database from prior to that point in time, in order to check the groups. As you mentioned yourself, there, its not possible to move a user from a group without it actually being reported in the members page
  18. Marc St
    Check permissions on your uploads folder. It looks like you may have permissions issues there, or even missing parts of the folder on your migration
  19. Marc St
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  20. Marc St
    Please could you provide an example user where IPs have not been removed?
  21. Marc St
    Unfortunately, Im not sure what you mean here. Do you have an image perhaps of what you are trying to achieve from elsewhere that you have seen?
  22. Marc St
    Thank you for your feedback on the product. Quite often people will post feedback only to say what they dislike or what to change on a product, while remaining quiet if content. Thats fine. Its just the way of the world 🙂 So its nice to hear details on why someone likes the direction we have been taking
  23. Marc St
    Ive tagged devs on this to see if this is possible to do. In terms of hosting invision yourself, you would need a classic license in order to do this
  24. Marc St
    We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
  25. Marc St
    There is no known issues with the spam defense service no. If these are genuine users, you can of course whitelist them using the section provided at the top of the spam defense page
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