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Meddysong

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  1. Like
    Meddysong reacted to Mark for a blog entry, 4.3: Sign in from other sites using OAuth   
    The best way to convert guests into members is to make the onboarding process as simple as possible.
    Over the years, we've added special log in methods for Facebook, Google, LinkedIn and Microsoft. We've carefully hand coded these integrations to allow guests to sign up with just a few clicks using services they're already a member of.
    These services used to use proprietary methods to link with other websites, but a new standard has emerged.
    OAuth
    You may not know it, but you're probably familiar with OAuth already. If you have enabled the ability for users of your community to sign in with their Facebook, Twitter, Google, LinkedIn or Microsoft account, you may have noticed that the process for setting up each of these is quite similar. This is because they all use the OAuth protocol.
    In Invision Community 4.3, we are introducing several exciting new features:
    In addition to all of the existing social networks above, which retain their "easy setup" status, we have also added Wordpress. Users on your community can now sign in with any Wordpress site you control (you will need to install a Wordpress plugin to enable OAuth capabilities). As well as those "easy setup" options, we have also added the ability for you to allow users on your site to sign in with any OAuth 2.0 based provider. This means, for example, if your community is based in a location where other social networks are popular, if they use OAuth, you can set those up too. While the setup is a little bit more complicated, this doesn't require any custom programming - you'll just need to find out a few more pieces of information from the provider (an example is provided below). Invision Community itself can now also serve as an OAuth 2.0 server so you can set up other sites to be able to facilitate logins using credentials from your community. This works in conjunction with our REST API, allowing you to make API calls as an authenticated member, which will return just the information that user has access to. With the ability for Invision Community to serve as both an OAuth server and client, this now provides standard integration for multiple Invision Communities together, which will now replace the old IPS Connect feature. We have also taken this opportunity to make a few other minor tweaks to login, registration and account management features, especially for communities which rely heavily on non-standard login methods (more details below).  
    Setting Up a Custom OAuth Provider
    For this example, I'm going to use vk.com, which is a popular social network in Europe. While Invision Community doesn't provide this as one of the "easy setup" options, it is based on OAuth 2.0 so we can use the new functionality in Invision Community 4.3 to set it up.
    In older versions, the list of login handlers in the AdminCP had all of the providers listed with enable/disable toggles - because now you can add as many custom handlers as you like in 4.3, it's now a list where you can add/delete options:

    Login Handlers List
    When clicking the "Create New" button, you'll see all of the different handlers Invision Community supports. Since vk.com isn't in the list, but is still OAuth 2.0-based, I'll choose the "Other OAuth 2.0" option:
     
    Choosing a Login Handler
    You'll now need to use the documentation provided by the site you want to integrate with to fill out this form. While no custom programming is required, the documentation is usually quite technical in nature - but you only need a few key pieces of information. We anticipate that for some of the more popular options, guides will be provided to help you find the information you need.
    I have created an application in vk.com's developer center and so I will copy and paste my credentials into the form:

    Inputting vk.com credentials
    I then need to find the endpoints from vk.com's documentation and input those too.

    Inputting vk.com endpoints
    Next I need to find the endpoint where I can access the user's information within their API and the parameters they are returned by. The only required piece of information is an ID, but you can also provide the parameters for accessing the display name, email address and profile photo. If display name/email address isn't available/provided, the user will be asked for this the first time they sign in. vk.com's API doesn't provide access to the email, but I can use the screen name as the display name, and they do provide access to the photo:


    Inputting vk.com User Information Endpoint and response parameters
    Finally, provide a logo and a color for the sign in button and some final settings:

    Inputting vk.com Logo and Button Color
    And now vk.com login is set up. A button will now show up on the front end which I can use to sign in. I didn't provide a way to access the email address, so on the first sign in, the user will be prompted to provide that, but the screen name and profile photo from vk.com will be used:

    Signing in with vk.com
     
    Using Invision Community as an OAuth Server
    You can also set up Invision Community itself to be an OAuth Server. This may be useful for two main reasons:
    If you want to integrate two communities together, or integrate with something else which supports adding custom OAuth clients. If you are a developer and want to use the REST API using OAuth for authentication rather than an API Key. You can either make requests as an authenticated user (by obtaining an access token) or using Client Credentials. The screenshots below show the full capabilities which are quite technical and mostly aimed at developers. If you will just use this feature to link two communities, don't be concerned if it looks too complicated, an easy-to-follow guide will be available to achieve that.
    You will set up the clients from the AdminCP:


    Setting up an OAuth Client
    When creating the OAuth Client, you can control which scopes are available, and which endpoints of the REST API they provide access to:

    Defining OAuth Client Scopes
    The login process is then the standard OAuth flow, and users have the ability to view authorisations in the account settings:

    Authenticating an OAuth Client
    The REST API has new and updated endpoints to be aware of the authenticated user:

    A new REST API endpoint which returns details of the currently authenticated user

    An updated REST API endpoint which, when called using OAuth authentication, will only return data the authenticated user has access to
     
    Other Login System Tweaks
    Users can now choose if they want to change their local display name or email address if it is changed by an external login method (or the administrator can choose this behaviour). If there is an issue with this (for example, it wants to change the email to one that is already taken), or profile photo syncing, this is now better communicated to the user. You can now control per-login-handler if new registrations are allowed using it. This addresses some confusion from previous versions as to if the "Allow New Registrations" setting applies to accounts being created by social network logins. The Standard login handler can be disabled if you rely totally on an alternate login method. To allow this to happen:  All areas where a user is prompted to re-enter their password (some areas of the account settings) now allow reauthentication using any login handler. You can disable local registration but still allow accounts to be created by other login handlers, or redirect users to an external URL to register an account. You can also disable or redirect to an external URL for changing email address / password or the Forgot Password tool. You can now create multiple instances of the external MySQL database and LDAP login methods which have also had some other minor tweaks: The external MySQL database handler now has PHP's password_hash() function as an available option for password encryption type, and defining a custom encryption method is now much easier, done entirely in the AdminCP without needing to modify PHP files. You can now choose if changes to the local display name / email address / password is synced back to the external database / LDAP database. You can optionally show these handlers in the Account Settings pages like other login handlers to allow users with an existing account to link their accounts. You can define a Forgot Password URL for the external database which the user will be redirected to if they try to use the Forgot Password tool and that is how their account is authenticated. 
  2. Like
    Meddysong reacted to Charles for a blog entry, Invision Community 4.3   
    We are happy to announce the new Invision Community 4.3 is available!
    Some highlights in Invision Community 4.3 include...
    Improved Search
    We now support Elasticsearch for scalable and accurate searching that MySQL alone cannot provided. There are also enhancements to the overall search interfaces based on your feedback.

     
    Emoji
    Express yourself with native emoji support in all editors. You can also keep your custom emoticons as you have now.

     
    Member Management
    The AdminCP interface to manage your members is all new allowing you easier control and management of your membership.

     
    Automatic Community Moderation
    You as the administrator set up rules to define how many unique member reports a piece of content needs to receive before it's automatically hidden from view and moderators notified.

     
    Clubs
    The new Clubs feature has been a huge hit with Invision Community users and we are expanding it to include invite-only options, notifications, exposure on the main community pages, paid memberships, and more.
    Custom Email Footers
    Your community generates a lot of email and you can now include dynamic content in the footer to help drive engagement and content discovery. 
    New Gallery Interface
    We have reworked our Gallery system with a simplified upload process and more streamlined image viewing.
     
    The full list follows. Enjoy!
    Content Discovery
    We now support Elasticsearch which is a search utility that allows for much faster and more reliable searching. The REST API now supports search functions. Both MySQL and Elasticsearch have new settings for the admin to use to set search-defaults and default content weighting to better customize search logic to your community. Visitors can now search for Content Pages and Commerce Products. When entering a search term, members now see a more clear interface so they know what areas they are searching in and the method of search. Member Engagement
    Commerce can now send a customizable account welcome email after checkout. You can whitelist emails in the spam service to stop false-positives. REST API has many enhancements to mange members. Ability to join any OAuth service for login management. Invision Community can now be an OAuth endpoint. Wordpress OAuth login method built in. Support for Google's Invisible ReCaptcha. Groups can be excluded from Leaderboard (such as admins or bot groups). All emails generated by Invision Community can now contain admin-defined extra promotional text in the footer such as Our Picks, and Social Links. Admins can now define the order of Complete Your Profile to better control user experience. Clubs
    Option to make a Club visible but invite-only Admins can set an option so any Club a member is part of will also show in the parent application. So if you are in a Club that has a Gallery tab then those image will show both in the Club and in the main Gallery section of the community. Club members can now follow an entire Club rather than just each content section. There is a new option on the Club directory page for a list view which is useful for communities with many Clubs. If you have Commerce you can now enable paid memberships to Clubs. Admins can set limits on number of Clubs per group. If a group has delete permission in their Club, they can now delete empty containers as well. Members can ignore invitations. Moderation and Administration
    Unrestricted moderator or administrator permission sets in the AdminCP are visually flagged. This prevents administrator confusion when they cannot do something as they will be able to quickly see if their account has restrictions. You can choose to be notified with a new Club is created. Moderators can now reply to any content item with a hidden reply. Download screenshot/watermarks can now be rebuilt if you change settings. Support for Facebook Pixel to easily track visitors. Moderators can now delete Gallery albums. Automatic moderation tools with rules to define when content should auto-hide based on user reports. Totally new member management view in AdminCP. More areas are mass-selectable like comments and AdminCP functions for easier management. New Features
    Commerce now has full Stripe support including fraud tools, Apple Pay, and other Stripe features. Commerce packages can now have various custom email events configured (expiring soon, purchased, expired). Full Emojii support in the editor. Complete overhaul of the Gallery upload and image views. Announcements system overhaul. Now global on all pages (not via widget) and new modes including dismissible announcements and top-header floating bar option. Many new reports on traffic and engagement in the AdminCP. Blog has new view modes to offer options for a traditional site blog or a community multi-member blog platform. The content-starter can now leave one reply to Reviews on their item. Commerce now makes it much easier to do basic account-subscriptions when there is no product attached. Useful Improvements
    Forums has a new widget where you can filter by tags. If tags are not required, the tag input box now indicates this so the member knows they do not have to put in tags. Member cover photos can now be clicked to see the full image. Any item with a poll now has a symbol on the list view. Twitch.tv embed support. You can now update/overwrite media in the Pages Media Manager. Mapbox as an additional map provider to Google Maps. Technical Changes
    Direct support for Sparkpost has been removed. Anyone currently using Sparkpost will automatically have their settings converted to the Sparkpost SMTP mode so your email will still work. Your cache engines (like Redis) will be checked on upgrade and in the support tool to ensure they are reachable. Third-party applications will now be visually labeled to distinguish them from Invision Community official applications. The queued tasks list in the AdminCP is now collapsed by default as queued tasks are not something people need to pay much attention to during normal operations. When upgrading from version 3 series you must convert your database to UTF8 and the system saves your original data in tables prefixed with orig. The AdminCP now alerts you these are still present and allows you to remove them to reclaim storage space. On new installs there are now reasonable defaults for upload limits to keep people from eating up storage space. Categories in all apps (forums, gallery albums, databases, etc.) no longer allow HTML in their titles. This has been a concern both in terms of security and usability so we were forced to restrict it. Large improvements to the Redis cache engine including use for sessions. The login with HTTPS option has been removed and those who were using it will be given instructions to convert their entire community to HTTPS. Images loaded through the proxy system now honor image limits for normal uploads. We now consider BBCode deprecated. We are not removing support but will not fix any future issues that may come up.
     
    There's a lot to talk about here so we are going to lock this entry to comments so things do not get confusing. Feel free to comment on upcoming feature-specific entries or start a topic in our Feedback forum.
     
  3. Like
    Meddysong reacted to Matt for a blog entry, So long 2017!   
    As we make our final commits, merge in the last of our branches and wait for Charles to move more tasks to the development list, we pause to reflect on our year together as a company.
    Pour some egg nog, grab some snacks and lets take a look at our journey this year.
    Our year in numbers
    In 2017 we made 72 Invision Community releases, 6584 code commits, read 157,203 customer replies and made an average of 177 staff replies to tickets per day.
    Our year in dates
    We were certainly busy this year. We launched Invision Community 4.2, started work on Invision Community 4.3, started two new blog series and a newsletter. Lets take a look at the key dates.
    March 10th
    We started talking about our upcoming release, Invision Community 4.2 which saw us drop "Invision Power Services" in favour of the sleeker and less awkward "Invision Community".
    March 28 - 30th
    During our series of blogs on 4.2, we launch a triple whammy of blog entries outlining reactions, clubs and social media promotions. Three new tent-pole features that drove 4.2 to be our most successful release.
    July 19th
    We release Invision Community 4.2 to deafening applause (most of it was our own, but it still counts). We give the development team a 15 minute break and then drop the 4.3 task list internally.
    September 15th
    We start a new blog series "Team Talk". The idea is to show that we're not a bunch of code writing robots, but we're real people with personalities, hopes and dreams. So far, it's proved that we're mostly a bunch of code writing robots without personalities. The irony.
    October 18th
    Not content to just talk about silly things in Team Talk, we launched our new long form blog series "Community Management". Here we give our many years of community building insight to help you become successful in running your communities. We've tackled a number of subjects from SEO to security so far with many more planned for 2018.
    October 30th
    Our development team have been busy working on Invision Community 4.3 and we announce it to the world. And being the huge tease we are, we've said nothing since. Rest assured, we've got a lot done and its shaping up to be another great release. We'll be talking about it in more detail next year.
    It's all about you
    Of course, we couldn't finish without saying a massive THANK YOU to all our customers. We are so lucky to do something we love for a living and that is only possible because you choose to use us to build your community.
    We are committed to keep moving forward to ensure that we serve you in the best way possible. We'll keep innovating to give you the tools you need to succeed and we'll keep posting blogs packed full of tips and advice.
    Here's to 2018 and all the adventures it brings.

     
     
  4. Like
    Meddysong reacted to Matt for a blog entry, How Invision Community's tools can help with GDPR compliance   
    The General Data Protection Regulation (GDPR) is a regulation (EU 2016/679) that is intended to strengthen and unify data protection for EU residents from 25th May 2018.
    How can Invision Community help?
    While Invision Community enables you to collect and store information, it's important to note that you as the site owner are the data controller. If your site can collect data from EU citizens, then we recommend that you research your responsibilities.
    We have introduced several new tools in Invision Community 4.2.7 to help you with compliance, and we'll run through them and the relevant sections of the regulation in this blog.
    Individual Rights (More information)
    Right to be informed
    Invision Community has an area for you to edit your own privacy policy. This is found in the Admin CP > Settings > Terms & Privacy Policy.

     
    Guidance on what the policy should contain can be found here.
    Right to erasure (More information)
    Invision Community allows you to delete a member from the Admin CP. If the member has left posts or comments on your community, you can elect to delete the content, or keep it but remove the author's details thereby making the content anonymous.
    Lawful bases for processing (More information)
    Consent (More information)
    Invision Community now features a setting to not automatically opt in to administrator emails such as those sent by the bulk email system often used for newsletters when registering a new account on your community.
    This feature is found in the ACP > Members > Registration Settings

     
    Part of the consent regulation is to record when consent was given. The consent to opt-in for administrator emails such as bulk emails sent via the Admin CP is recorded at registration, and each time they change the setting. This record can be found in the member history log when viewing a member in the Admin CP.

    If you change the Terms & Conditions, or the Privacy Policy, you can request that members accept these changes when they next log in thus giving their consent for those changes.

    Cookies (More information)
    Invision Community stores a small amount of data in cookies. These are used to authorize you when you re-visit a community. Other cookies are used to provide a service at the user's request, such as changing a theme or using Commerce's cart.
    We have added additional features for Invision Community 4.2.7 to permit acknolwedgement that cookies will be set, and a brief page outlining the types of cookies that are set.
    Invision Community has a feature that shows a small message to new visitors to the community. This is found in the Admin CP > Terms & Privacy Policy page.

     
    We have pre-configured a cookie acknowledgement message using the short-tags {cookies}.
    This will display as follows:

     
    This links to a new page showing brief information about the types of cookies that Invision Community stores.

     
    Although at the time of writing this blog entry, the regulation states that there is no exact information that you need to show on the cookie page, you can edit it to add more detail if you wish.
    Summary
    We hope these new tools available with Invision Community 4.2.7 make it easier for you to seek compliance with GDPR if you choose to do so.
    It's worth pointing out that we are awesome at making community software and know a huge amount about making communities successful, but we are not experts in EU regulation. We offer this blog entry as a way to assist you in seeking compliance but you must do your own research and are responsible for your own community.
    Invision Community 4.2.7 is currently in beta testing. We're aiming to release it early next week.
    We hope this is a good starting point for you!
  5. Like
    Meddysong reacted to Matt for a blog entry, Podcast: Online Communities in the Post-Facebook Era   
    Matt was recently invited onto the Community Signal Podcast, where he spoke with host Patrick O'Keefe.
    Everything from how Matt got started with online communities right up to the possibility of a post Facebook era was covered in their 45 minute chat. Matt also gives a little insight into how Invision Community works behind the scenes.
    From Community Signal:
    Check out the podcast now!
  6. Like
    Meddysong reacted to Matt for a blog entry, 6 ways to simplify your community and drive up engagement   
    Despite your best efforts, is engagement a problem for your community? You have your site promotion running well and you are seeing plenty of traffic but it doesn't convert into comments, posts or reactions?
    Invision Community is a powerful platform that offers layers of complexity for the many sites it powers. When you are struggling to convert page views into comments, it's worth taking a step back and evaluating your site from a new user's point of view.
    We'll take you through our 6 best tips to simplify your site and increase engagement using built in tools.
    #1 Use Social Sign In with at least Facebook and Twitter enabled.
    Social sign in makes it easy for causal visitors to become content contributors by creating an account. Social sign in removes the complex registration form that may put some off.

     
    It's a fact that most people visiting your site will have either a Facebook account or a Twitter account. Use that to your advantage!
    #2 Use Profile Completion
    One of the biggest reasons sites fail to convert visitors into members is because of large or complex forms. If you have many required profile fields, your potential member is likely to abandon the form. Use the Profile Completion system with fewer fields where possible for a simpler registration form.

     
    The Profile Completion system allows new members to complete their profile in their own time. Of course, you can still enforce vital fields before members can contribute.
    #3 Use Fluid View
    Traditional forums can be a little daunting to site visitors used to Facebook. The top down categorisation is a strength for separating conversations. Yet, it can be confusing for a first time visitor to navigate.

     
    Fluid view breaks down these boundaries by presenting your conversations in one simple list. By removing the need to jump between forum containers, new visitors are encourage to keep diving deeper into your conversations. An engaged visitor is more likely to contribute.
    #4 Keep your forum structure simple
    Even with fluid view enabled, complex forum structures can confuse. Consider a brand new forum with a hundred different conversation areas. Would a new user know where to go and post? Would they be put off thinking they are posting in the wrong area? The best advice is always start off with as few forum containers as possible and increase them as your community grows.
    #5 Use Reactions
    One of the simplest ways to increase engagement is to turn on Reactions. Reactions allow other members to leave feedback on a post in a few clicks. The default reactions allow one to like, give thanks, express confusion, sadness or happiness. You can add your own reactions to tailor the platform to your niche and personality.

     
    Non-verbal engagement is important for your active posters. If they receive reactions to their posts, they are more likely to reply more and return often to see what feedback they have received.
    #6 Use the Sign In/Sign Up widget
    A very simple way to increase visitor to member conversion is to just ask them to register. Invision Community ships with a drag and drop widget that you can use to outline what your site is about and encourage registration.

     
    In one very simple but prominent box, you can see what the site is about and how to join in.
    Summary
    New and existing communities should take a moment to see their site through a new visitor's eyes. Consider how easy your structure is to navigate and how many barriers to registration there are.
    You can streamline both registration and conversation presentation with our built in tools. The key to increasing engagement is to make it a simple as possible to join your community. Make sure your barriers or entry are set low.
    Not using Invision Community? We can convert you from other platforms preserving your data. Our migration page has more information on the platforms we can convert you from.
  7. Like
    Meddysong reacted to Rikki for a blog entry, How to lock down and keep your community secure   
    Making security considerations a key part of your community setup and maintenance can save you from many future headaches.
    You've worked hard to get your community moving. Don't make yourself an easy target and undo that work.
    Here’s our current advice to our customers.
     
    1. Enable HTTPS
    HTTPS is fast becoming the standard way to serve websites. In 2016, more than 50% of web requests were served under HTTPS for the first time. Chrome and Firefox now explicitly warn users on login forms that aren’t sending data over HTTPS, and it’s not hard to imagine that in the near future all insecure pages will receive the warning.
    HTTPS simply means that website data is served over a secure connection and can’t be read or tampered with by a ‘middle man’ hacker. You can identify a site using HTTPS because the address in your browser will show ‘https://’ (instead of http://), and normally a lock icon or the word ‘secure’.
    Invision Community supports HTTPS by default simply by changing your base URL configuration to include HTTPS. Of course your web host will need to support it as well and our Invision Community Cloud services support it by default. Contact support if you have any questions.
    Recommendation: Set up HTTPS for your entire community to prevent ‘man in the middle’ attacks.

    2. Set up Two Factor Authentication
    Invision Community supports Two Factor Authentication (2FA for short), and we highly recommend making use of this feature for your users, but especially for your administrator staff.
    2FA is a system that requires both a user’s password and a special code (displayed by a phone app) that changes every few seconds. The idea is simple: if a user’s password is somehow compromised, a hacker still wouldn’t be able to log in to the account because they would not have the current code number.
    You may already be familiar with 2FA from other services you use. Apple’s iCloud, Facebook and Google all offer it, as do thousands of banks and other security-conscious businesses.
    Invision Community supports 2FA via the Google Authenticator app (available for iOS and Android) or the Authy service, which is able to send codes to users via text message or phone call. You can also fall back to security questions instead of codes.
    You can configure which members groups can use 2FA, as well as requiring certain groups to use it. 
    Recommendation: Require any staff with access to the Admin Control Panel or moderation functions to use 2FA, to ensure that no damage can be done should their account passwords be discovered. Allow members to use 2FA at their discretion.
     
    3. Configure password requirements
    The password strength feature displays a strength meter to users as they type a new password, showing them approximately how secure it is, as well as some tips for choosing a good password.
    While you can leave this feature as a simple recommendation for users, it’s also possible to require them to choose a password that reaches to a certain strength on the meter. 
    Recommendation: Require users to choose at least a ‘Strong’ password.
     
    4. Use Admin restrictions
    It’s very common that many different staff members need access to the Admin Control Panel depending on the role. You may have design staff, billing staff, community managers, and so on, all with particular tasks they would like to achieve.
    Invision Community can help improve the security of your Admin Control Panel by allowing you to restrict the functions available to each administrator, granting them access to only the tools needed to do their job. 
    Recommendation: Audit your community’s administrator accounts and applying restrictions where it makes sense to do so.
     
    5. Stay up to date
    It’s important to ensure you’re always running the latest release of Invision Community. With each release, we add new security features, audit code and fix any issues reported through responsible disclosure. Falling behind can therefore make your community a tempting target for potential hackers.
    Your Invision Community Admin Control Panel will let you know when a new release is available, and you can also check out our Release page to track releases.
    For our Enterprise customers, we’ll automatically apply updates for you shortly after release as part of your plan. For our self-hosted and Cloud customers, you can easily apply new updates via the Admin Control Panel with a couple of clicks.
    Our Invision Community Cloud contains all best practices for security. However, if you are self-hosted, be sure to work with your web host to ensure your server is setup properly. Ensuring that server software, firewalls, and access controls are in place is very important as an insecure server can be your worst enemy.
    Recommendation: Aim to install latest updates as soon as feasible.
     
    6. IP address restrictions
    For organizations where staff are centrally-based in one location, or are required to use a VPN, you can improve your community security by restricting access to the Admin Control Panel to the IP addresses your staff will be using. This is a server-level feature, so contact your IT team to have this facility set up your installation. Enterprise customers who wish to utilize IP restrictions should contact our Managed Support team, while Cloud customers can submit a support ticket to have this set up.
    Recommendation: Where staff all access the community from a small number of IP addresses, restrict Admin Control Panel access to those IPs. 

    Summary
    Don’t leave security as an afterthought. Invision Community includes a range of tools to help you ensure your data and members protected, as well as industry-standard protections ‘under the hood’. Make use of these features, and they’ll help ensure the wellbeing of your site.
    As always, if you have any questions or need advice, our support team are on hand to assist you.
  8. Like
    Meddysong reacted to Matt for a blog entry, Black Friday Sale!   
    It's that time of year again!
    Have you been thinking about starting your Invision Community? Or perhaps you're currently using another service and want to take advantage of our modern, mobile ready and social media equipped platform?
    This has been a great year for Invision Community. We've added many new features including Clubs, Fluid View, Profile Completion and more.
    We've been adding useful articles such as the benefits of owning your own community versus a Facebook Group, how to optimize your community's SEO, and how to stop spam.
    And we're already working on our next major release due out early 2018.
    To celebrate, we have two new coupon codes for you!

     
    20% OFF ALL CLOUD PACKAGES
    Start with Invision Community today with our hassle free cloud packages. There's nothing to upload and nothing to install. You don't need to know your FTP from your MySQL. We do all that for you!
    Use coupon code during checkout: CICBF2017
    15% OFF SELF HOSTED LICENSES
    Prefer to manage your own hosting? No problem. Grab your downloadable license today.
    Use coupon code during checkout: SHBF2017
     
    The small print
    These coupons are valid from today right through to midnight Monday 27th November (EST). Note, the self hosted coupon is not valid for renewals.
    Thanks and happy shopping!
  9. Like
    Meddysong reacted to Matt for a blog entry, Build a fortress: stop spam in your community   
    We all know what a pain spam can be. We deal with it daily in our inboxes often relying on clever software to filter it out for us. Even worse, some spam is so well disguised that it can fool you into thinking it is a genuine message.
    You've put in the hard work with your community. You've used the built in social promotion tools and SEO features to get it noticed. Now that it's indexing well with Google, you've become a target.
    Invision Community has several tools in its arsenal to deal with spam leaving you free to concentrate on your members and content. We'll take a look at these tools in more detail.
    First, it's important to know that there are two main types of spam. Computer generated and human generated.
    Computer generated spam is malicious software that throws millions of messages out and hopes some sticks to high profile communities.
    Human generated spam is more pernicious as it can often bypass automated measures. Human spammers often register accounts and post as members on your community.
     
    The first line of defense
    Invision Community comes equipped with Spam Defense. This is free with all cloud and licensed plans. Spam Defense harnesses the combined knowledge of thousands of Invision Communities. It will assess the potential threat of each new user and stop them before they can cause any problems.
    To date, Spam Defense has blocked over 3,000,000 spam accounts.
    Spam Defense works by evaluating the registering member against its database. It will score the account from 1 (not a spammer) to 4 (a known spammer) allowing you to decide what to do with each level.
     

    If a spammer gets past the Spam Defense, flag them as a spammer using the built in tools. This will clear up all their posts in a single action and report back to Spam Defense that this account has spammed your site. These community led reports allow Spam Defense to learn and adapt.
     
    Preventing spammers from registering
    The CAPTCHA ("Completely Automated Public Turing test to tell Computers and Humans Apart") is a well tested and robust method to defeat computerised spammers. It is usually a small widget on a sign up form that asks you to re-enter words shown in an image.
    Invision Community supports Recaptcha2 by Google, meaning that in most cases your users don't even have to type in random letters. Instead, Google algorithms determine if the user is human or otherwise. Invision Community supports KeyCaptcha. This requires guests to solve a simple problem before they can contribute.

     
    The Question and Answer challenge works on its own or in conjunction with a CAPTCHA. This system allows you to create simple question and answer challenges unique to your community. As these answers are unique, computerized spammers cannot solve them. Also, human spammers not knowledable with your niche are often unable to solve them too.
    While the above are great for reducing the number of computerized spammers, we need to be especially clever to weed out human spammers.
     
    Dealing with human spammers
    Smart configuration of your community will also help in defeating spammers. Invision Community supports posting without registering. This feature allows for fast engagement but use it with caution. It works best if you only allow it for specific forums.
    Invision Community's membership promotion system also has tools which you can leverage.
    To make your site less appealing to human spammers, you can configure two membership groups. Let us look at an example which uses "New Members" and "Members".
    "New Members" is the default group for new registrations. In this group you can remove the ability to add a signature to each post. Often spammers use signatures to earn referrals on links.
    You can also define a limit for posts per day. This will throttle the number of spam posts a member can make.
     

    Now that you have your "New Members" group set up to build trust, you can promote them using Group Promotions.
    A good strategy is to promote them to "Members" when they have reached a certain level of reputation. This shows that they have become a trusted member of the community.
    You may wish to promote them a week after joining knowing that spammers usually leave after a day or so.
    There are many different criteria you can use allowing you to tailor it for your own needs.
     
    Summary
    Dealing with spam is a reality for every successful community. Invision Community has several features to mitigate its impact.
    Through leveraging its built in tools to smart configuration, you can make your community a fortress against spam. In addition, our exclusive Spam Defense system grows and learns every day stopping spammers from registering.
    To learn how to configure Invision Community's spam prevention tools, please see our help guide.
    Not using Invision Community? We can convert you from other platforms preserving your data. Our migration page has more information on the platforms we can convert you from.
  10. Like
    Meddysong reacted to Rikki for a blog entry, 6 reasons why you shouldn't just settle for a Facebook group community   
    Whether you run an existing community or are taking tentative first steps into setting up an online community forum around your brand, an important choice you need to make is between social networks like Facebook or having a community you own and control.
    Let's take a look at the benefits of an owned community versus a Facebook group - as well as how you can still use Facebook (and other social media platforms) to your advantage.
     
    You own your data
    The biggest point to consider when using Facebook groups is that you do not own your own data. Facebook owns it and does not even allow you direct access to it. If you decide later to move to a different platform, need to run reports to extract meaningful insights, or otherwise work with your community data: you are out of luck.
    In contrast, with an Invision Community, your data is your data. You can use it in any way that makes sense for your goals; be it analyzing trends, sending promotions to users, or generating reports and statistics. We never hold your data hostage and there's no fee to get it.
    Beyond owning the data, you also control how it's used and presented. Facebook is notorious for changing algorithms for when (or even if) people see your posts. When you run your own community the experience for your and your users is in your control.
     
    Branding opportunities
    This is a big one. An owned community gives you the tools you need to make your community a seamless part of your user's interaction with your business. This naturally includes your brand styles (your logo, colors, site navigation and so on) but also your community web address (URL). With an owned community, your URL will be easy to find - customers normally opt for something like forum.yourname.com or community.yourname.com. 
    Users will have more confidence that they're in the right place, and more closely associate your community and your message with your brand.
    Emails sent out by your owned community can also carry your branding, consistently reinforcing that connection between your business and your community.
    And, of course, when users share content from your community to Facebook and other social networks, they're sending users directly to your website where you have the opportunity to lead with your most important call to actions.
     
    More control over user experience
    All Facebook groups are, essentially, the same experience and yet your business needs almost certainly aren't the same as every other. One size doesn't necessarily fit all when it comes to community!
    When you control your own community, you have the ability to control your user's experience. Need to show specific types of data in specific places? You can do that (and more) with Invision Community's easy to use Blocks feature. Need to create a custom community application to serve as a resource center for product support? You can do that too.
    Another huge benefit of this control is that, unlike a Facebook Group, users won't be seeing ads and 'recommended content' from competing businesses and communities. With user attention being pulled in so many directions these days, the last thing your community needs is for users to leave because Facebook has suggested a competitor!
     
    No barriers to monetization
    Not all communities require a monetization strategy. In many cases, the community is part of a larger customer relationship strategy rather than a revenue-generating destination in its own right.
    But for those communities that do plan to monetize, options with a Facebook group are at best difficult to act upon, and at worst practically non-existent.
    In contrast, Invision Community gives you the opportunity to explore monetization strategies that work for you. These might include paid subscription plans (a particularly attractive option for fan club communities), traditional advertising through Google AdSense and other networks, or sponsorship deals with other businesses that might be relevant to your members. Invision Community has tools for each of these approaches built in, allowing you to start monetizing with minimum fuss.
     
    Fine-grained permission controls
    Facebook groups struggle to reflect the real-world roles that staff members play in your organization, limiting your choices to 'administrator' or 'moderator'. And the same is true of users, too - your options for recognizing different levels of user (such as VIPs, or brand ambassadors) are limited.
    Invision Community is different. Since you are creating and configuring each member group, you can precisely control who can see what, and how they are recognized within the community. You can even sync these roles via Single Sign-On (SSO) making setup and assigning users to groups painless.
    For staff groups, you can limit access to key community functions based on roles or responsibilities, ensuring access is granted on an as-needed basis only.
    For users, you can get creative and find a group structure that works best for your specific needs. For example, support communities often find that recognizing the most knowledgeable and helpful members with a new member group (complete with elevated permissions) is a great way of engaging users.
    And finally, with this control over access, it's very easy to create restricted areas of the community. Whether you want to create a private subforum that staff can use to coordinate tasks or a file repository that's only available to subscribers, Invision Community can achieve it.
     
    You can still reap the Facebook benefits
    Setting up your community within Facebook's walls might not be the best approach for you. That doesn't mean you should ignore Facebook, however. On the contrary, it's an influential platform and there's a very good chance your users are already using it.
    Invision Community offers a number of tools that allow you to benefit from Facebook while avoiding the drawbacks we discussed. We'll go into more detail on utilizing social media in a future article, but to summarize:
    Invision Community features social sign-in options, enabling users to register and log in using their existing social media accounts, substantially reducing onboarding friction. Content can promoted by staff back to your social network pages, automatically and on a schedule you decide. Invision Community supports automatic embedding of a wide number of social networks (and other services), allowing users to share their favorite Facebook and Twitter posts and spark a whole new conversation - but this time in your community.  
    Summary
    When you are creating an online community for your business or hobby it is important to think about your goals and future growth by choosing a platform that is there to work for your needs.
    When you establish your community on Facebook, you're helping to grow someone else's business (including, potentially, your competitors!) and hoping that some of those spoils fall to you. With an owned community, the rewards of your hard work belong to you and your business alone.
    Invision Community has been enabling users and businesses to communicate online since 2002, and we're proud of our reputation as a platform that puts control in your hands. Contact us if you'd like to discuss how we can help you too.
     
  11. Like
    Meddysong reacted to Charles for a blog entry, Invision Community 4.3 Coming Soon   
    Our recent release of Invision Community 4.2 was the most well-received version ever! The feedback we received on new features like Clubs, Reactions, and Promotes was better than we could have hoped and we really enjoyed seeing all the creative uses as people implemented them on their own communities.
    We have been hard at work on version 4.3 with a goal of improving on all the great new features. It is well under way and we are happy to able to start announcing what's new over the next few weeks.
    Invision Community 4.3 will not only contain new features but also have a core focus on refinement from 4.2's new features. You will see many improvements to Clubs, new integration options, large application improvements, new promotional features, and more changes large and small.

     
    You can expect to see news posts about new features and changes very soon with a release date in early 2018. Follow our news section or subscribe to our newsletter to receive updates.
  12. Like
    Meddysong reacted to Matt for a blog entry, QOTW: What is the one thing you'd like to do in life, but haven't got around to yet?   
    What is the one thing you'd like to do in life, but haven't got around to yet?
    This week, we get introspective and look at the things we'd love to do but haven't found the time to do yet. 
    Brandon (Senior tech support and development)
    Travel more. I've traveled a little bit, but there are still many many places I'd like to visit. Something tells me I'll need to wait for some of the kids to get older and move out first however.
     
    Mark H (Tech support)

    Take a vacation in Hawaii, as that will complete a goal I set in my youth: Visit all 50 States of the US.
    Have vacationed, usually camping, in 49 of them so far.
     
     
    Marc S (Tech Support)
    I have a friend who I have spoken to in the US since I was about 13, through originally chatrooms, then ICQ, and these days Facebook. We have always said one day we will meet up, and thats something I certainly intend to do one day, but havent gotten around to it.
     
     

    Rhett (Cloud Support)
    A week in Phillip Island, Australia for the MotoGP Race. It's still on my todo list!
     
     

    Matt (Senior Developer)
    Write a book. Unlike my colleagues, I have no strong desire to travel. I've always wanted to write a book though. In my early teens I used to spend time in front of a mechanical typewriter (through choice, I'm not THAT old) and knocked out a few short stories. They were awful, obviously, but I do love the written word and have a few stories I'd like to get down.

    Andy (Senior tech support and development)
    Over the years I’ve started learning a few languages and know just enough French and Italian to be dangerous. I’ve never really focused on either though. I would definitely like to get around to becoming a proficient speaker in at least one other non native language.
     

     
    Mark W (Senior Developer)
    I'm going to go with everyone else and say more travel. Since I get to work from home I often get a niggling feeling that I could be doing this anywhere in the world rather than in my little office in Colchester. I've made some strides in that direction this year: I spent New Years Eve in Sydney, a somewhat interesting series of events led me to spend some time in Washington DC (but that's a story for another time), plus I visited Berlin and Krakow. 4 countries in one year isn't too bad I think, hopefully next year I can break it though!
    Jennifer (Designer)
    Visiting my Irish friend in the UK and attempting to go drink for drink with him to see what sort of shenanigans/trouble he gets me into.
     
     

     
    Daniel (Senior tech support and development)
    I want to sail around the world for at least one year (but preferable much longer) and visit as many countries as possible on this trip.
    I would really love to spent my whole retirement on a sailing ship cruising around the world till i get bankrupt!
     

    Stuart (Senior tech support and development)
    I think quite a few people may have a similar answer, but travelling more is something I would really love to do but haven't got to it yet. I've been to USA many times. There are many places on the list I'd like to go at some point like Peru (Machu Picchu), Austraila, Dubai, Indonesia, Bali... Endless list really. A more realistic answer would be to finish some of my project cars that have been sat in a barn for years.
    We'd love to hear what you would like to do, but don't have time for just yet. Let us know below!
  13. Like
    Meddysong reacted to Charles for a blog entry, Update on Invision Community 4.2   
    We are working hard to get Invision Community 4.2 ready to go! If you have not been following this upcoming version, check out the details:
    Over the last month we have released several beta versions and feedback from those that have chosen to jump in on the beta has been great. We really could not be happier. Feedback has included amazement over how stable the beta is to reactions from community members enjoying all the new features.
    Everyone here at IPS is very excited to get the full release out so everyone can enjoy it. Not everyone is comfortable using beta releases .
    Back in March when we first announced 4.2 was coming soon we said that it would be out in mid-2017 and we are still on track for that. Be sure to keep an eye on announcements for the full release expected in the next 3 - 4 weeks.
    We really hope everyone is as excited as we are about 4.2's full release. Based on the feedback from those already using 4.2 beta on their live sites we really think this will be a huge hit with your community.
     
  14. Like
    Meddysong reacted to Matt for a blog entry, New: Fluid Forum View   
    This is an entry about our IPS Community Suite 4.2 release.
    When you have a diverse range of topics within your community, it makes good sense to separate topics within forums and categories. This will ensure that the viewer can find relevant content by scanning the list of forums first.
    If you have a more focused community with fewer forums, presenting your community with a list of them can be daunting. This is especially true for less experienced visitors raised on social media.
    Fluid forum view allows your visitors to get right to the meat of your community; the topics.
    A fan site for a band is a good example of a community that will benefit with fluid view. There will likely be forums for album reviews, tour dates, general discussion and so on. Even though there are many forums, the common topic is the band. This makes fluid view ideal as your members can see all those related topics in one view. If your members wanted more specific topics, they could select a single forum to view.
    Let us take a look at fluid view in action. We will then break it down and explain how it works in more detail.

     
    The video shows the topic list and the forum filter box. As you can see, it is easy to change the topic list by changing the selected forums. This view replaces the traditional list of categories and forums.

     
    Of course, you can permit your members to change the view to better suit their way of working.

     
    You will notice a "grid" option. We have moved the grid forum theme setting into the main forum settings. This makes it an option for your members to choose, if the administrator permits it.

     
    You have full control over the display options. This screenshot shows that the control panel option to choose the default view. There is also an option to control which views your members can select. You may also decide to not allow your members to switch views at all. This will ensure that they all use the view you choose.

     
    You may have spotted that forum names have a colored background in some screenshots. We added the ability to define a feature color per forum. This feature color helps the forum stand out in a more visual way. This is especially useful when you select many forums in a single view.

     
    This feature color also works on the table view.

     
    We added a feature color hint to topic view to enforce the association between the forum and its color.
     

     
    This screenshot also shows the removal of the forum breadcrumb in fluid view mode. Fluid view remembers your last forum selection so you don't lose your place when you go back to the listing.
    The benefit of this feature is easy to see. It removes a potential barrier of entry for your audience. It puts the spotlight on topics themselves, and not the hierarchical forum structure. Your members will enjoy viewing many forums at once and switching between them without leaving the page.
    We hope that fluid view is an asset to your community and your members enjoy this new functionality.
    Technical notes.
    The database stores the members' view choice. This remembers the selection across devices. Guests are not permitted to change between views.
     
  15. Like
    Meddysong reacted to Mark for a blog entry, New: Editor Uploading   
    This entry is about our IPS Community Suite 4.2 release
    IPS Community Suite has supported drag and drop uploading to the attachments area at the bottom of the editor since 4.0. In 4.2 we're pleased to add the ability to drag and drop right into the editor, so you can drop your attachment exactly where you want it to show without having to add it afterwards.

    Drag and drop into editor
    If your browser and OS supports it you can also copy and paste, either from the desktop or from other content on the web:

    Copy and Paste
    Naturally this works for ordinary files as well as images:

    Drag and drop a file
     
  16. Like
    Meddysong reacted to Ryan Ashbrook for a blog entry, New: Copy Topic to Database   
    This is an entry about our IPS Community Suite 4.2 release
    We have introduced a feature which will allow moderators, with permission, to copy topics from the Forums application, into any custom database in the Pages application.

    New Moderation Item
    This feature will copy the contents of the first post of a topic, and copy it as the body of the new record. The moderator copying the topic will then be given a pre-populated form which will have the Title and Content fields automatically filled with the topic title and first post contents, which then can be modified to add any additional notes (such as an editors note at the bottom). The form will also include any custom fields that can be filled in, as well as all moderation options you would normally see when creating a record.

    Form Input
    In addition to all of the normal options you would typically see, there are two additional options. The first is the ability to copy all posts in the topic as comments on the new record. The second is the ability to post the record as the original topic author, or as the moderator copying the topic.
    This new feature is very useful when you might see a topic in the forums that you want to copy to an article or keep in a permanent knowledge base.
     
  17. Like
    Meddysong reacted to Matt for a blog entry, New: Promoting Content   
    There are many strategies for growing your community, such as newsletters, mailing lists and advertising on other sites.
    IPS Community Suite 4.2 puts a new tool at your disposal: promotions.
    There’s no denying the popularity of social media. Worldwide, Facebook has 1.86 billion users active monthly. Every day, millions of people are using Facebook to speak with friends, to talk about their interests and to find new people to connect with.
    Of that 1.86 billion people, a good portion of those are actively discussing topics your forum covers. There is a huge opportunity to tap into social media to join in the discussion and to promote your community and provide a venue to carry on the discussion.
    For a while, we’ve had social media log in extensions, which means that your users can sign into your community simply by clicking a relevant button. We’ve also had the ability to share things to a personal Facebook account. These tools are great for your users, but how do they help you, forum owner?
    IPS Community Suite 4.2 introduces a way to promote your content directly to your brand’s Facebook page and your brand’s Twitter account.
    You can curate fun and engaging topics and share them. The workflow is simple. Simply browse your community and queue up interesting topics, comments, gallery items, blog posts or database articles for posting throughout the day to your brand’s social media accounts. You choose the schedule, the hashtags and the wording to send.
    Let’s look at the feature set in more detail.
    Your first stop is to set up the feature from the admin panel. The system will guide you through the necessary steps of connecting your Facebook and Twitter accounts. Once Facebook has been set up, you can select any page that you are an administrator of on Facebook.
     

    The admin panel also offers scheduling options and permissions.
     

    You can pre-set the times for when content will be posted. Facebook and Twitter both have analytic tools to determine when your visitors are most frequently online. A good tip here is to set the time to a slightly odd number, so 11:45am is better than 12:00pm as you are likely to catch the attention of someone waiting for lunch, or a lunchtime meeting.
     

    You have full control over who can promote items to your social media accounts. You can specify by group or pick individual members who may not be in those groups.
    Now that you’ve set up the backend, we can get promoting.
    Each item, that is a topic, gallery album, blog entry or article has its own Promote button.

     
    Each post and comment can also be shared individually, which is an easy way to share great content your visitors add to existing conversations.

     
    Clicking this brings up the sharer.

     
    This is where you can customize the text that is sent out to each social media channel. You’ll also notice space to promote this item within your own community in addition (or instead of) Facebook or Twitter, we will explore that shortly.
    The sharer is smart enough to pull attachments already added in the post, and you can upload your own images to be sent. Generally, shared items that have an image get better organic reach than just text alone so you’ll almost always want to choose or add an image. Twitter can use up to 4 images, and Facebook allows 1000 pictures per album, but you’ll never want to upload that many!

     
    Once you’ve filled out your content and picked your images, you can schedule the promotion. Generally, you’ll want to use the auto schedule option as this allows you to just stack up multiple items and let the auto scheduler post the items according to your pre-set schedule. You can also set a specific date and time if you are looking to run a promotion or other time sensitive event.


    The promoted content viewed in Facebook and Twitter
    It’s easy to see the status of your queued and sent items from the moderator view.

     
    This area allows you to see previous promotions and modify pending promotions.
    Earlier, we mentioned that the system has the ability to promote content internally. Promoting items to your own community lets you, the community manager, curate interesting items and comments and present this to your community. This is a great way to allow your visitors to explore content you think they’d enjoy.

     
    Promoting content to your community via Our Picks also allow you to promote content if you cannot or choose not to use social networks. It has the advantage that social networks do not have over a community platform like IPS Community Suite: consistency. The content on your community is always there whereas a social network is all about right here right now. Miss it and you miss out. On your community you can engage and re-engage a subject all you want. 
    Of course, we’ve built a widget that you can drag and drop to most pages to make this curated list more visible.
    IPS Community Suite 4.2 gives you, the site owner and community manager the tools you need to reach out and engage new users already discussing the topics on social media your community covers. With single click sign in and the built in retention functionality the suite offers, you’ll have a powerful way of growing your user base. It furthers that goal by created a list of that promoted content for continual reference and promotion for visitors already on your site.
    We’ve got lots more to discuss on this subject, and in the coming months we’ll be putting together some guides on social media best practices and how to leverage Facebook’s excellent post promotion / pay per click tools to further boost your site’s visibility to social media users.
    We’re here to help you make a success of your community and to give social media users a venue for when they outgrow Facebook.
  18. Like
    Meddysong reacted to Rikki for a blog entry, New: Clubs   
    This entry is about our IPS Community Suite 4.2 release.
    We are happy to introduce the next major feature that will be available in IPS Community Suite 4.2 - Clubs.
    Clubs are a brand new way of supporting sub-communities within your site. Many people have requested social group functionality in the past and Clubs are our implementation of this concept. Let's take a look at a few screenshots, and then go over what they are capable of doing.

    The Club directory

    A Club homepage

    Club member listing

    Example of content within a club (topics, in this case)
    There's a lot to digest there! Let's go over the basic functionality.
     
    Club Types
    Four types of club are available:
    Public clubs
    Clubs that anyone can see and participate in without joining. Open club
    Clubs that anyone can see and join. Closed club
    Clubs that anyone can see in the directory, but joining must be approved by a Club Leader or Club Moderator. Non-club-members who view the club will only see the member list - not the recent activity or content areas. Private club
    Clubs that do not show in public, and users must be invited by a Club Leader or Club Moderator As the site admin, you can of course configure which club types can be created and by whom. You could, for example, allow members to create public and open clubs, but allow a "VIP" group to also create Closed and Private clubs.

    Admin configuration option for Club creations
     
    Club Users
    Each club has three levels of user:
    Leader
    A leader has all of the permissions of a moderator, and can add other moderators. They can also add content areas (see below). The club owner is automatically a leader. Moderators
    Moderators, as the name implies, have the ability to moderate content posted within the club. As the site administrator, you can define which moderator tools can be used. You could, for example, prevent any content being deleted from clubs, but allow it to be hidden. Moderators can also remove members from a club. Users
    Anyone else that joins the club.
    Defining the moderator permissions available to club moderators
    Your site administrator and moderators, with the appropriate permissions, are able to moderator content in any Club regardless of whether they are a member of it. 
    Clubs can be created by any user who has permission. As you would expect, this is controlled by our regular permission settings.
    For closed clubs, there's an approval process. Users can request to join and the request must be approved by a leader. Leaders get a notification when a user requests to join; the user gets a notification when their request is approved or denied.

    Approving and declining join requests
     
    Club Content
    Club Leaders can add a variety of content areas to their club - forums, calendars, blogs and so on. It's important to note that these content areas are fully functional just as if they existed as a top-level admin created area. They will appear in search results, activity streams, users can follow them, embed links to them, and so on. If a user has permission to see a forum (for example) within a club it will behave exactly like other forums they see - and the same for all other kinds of content.
    Each content area a leader adds can have a custom title, and will appear in the club navigation. This means, for example, that you can have multiple forums within a club, and give each a different name.

    Adding content areas to a club
     
    Club Custom Fields
    Clubs also support custom fields. Custom fields are defined by the site administrator and can be filled in by Club Owners. The values they enter are shown (along with the club description) on the club homepage.

    Custom fields in a club
    On the Club Directory page, users can filter by the custom club fields.

    Filtering clubs
     
    Club Locations
    Clubs have built-in support for Google Maps, allowing users to specify a physical location for their club. Let's say you run a community for car enthusiasts; each club might be tied to a particular region's meetup. The Club Owner specifies the location when setting up the club, and clubs are then shown on map on the directory page:

    Club locations
    And within a club, the location is shown too:

     
    Club Display
    We offer two ways to display club headers within the club - the standard way, shown in the screenshots you've seen up to this point, but we also have a sidebar option. This is something the admin sets globally for the site, rather than per-club. This is useful where your site design doesn't facilitate another horizontal banner taking up valuable screen real-estate; moving the club banner to the sidebar alleviates this pressure on vertical space.

    Sidebar club style
    Using Clubs in Other Ways
    There's a lot of scope for using clubs beyond allowing users to create their own groups. You do not even have to call them "clubs" if that does not suit your use case. For example, on a company intranet you could rename Clubs to "Departments", and create a private group for each of your main roles. This would allow each department to have its own community, with its own forums, gallery, file sharing and so on, private and separate from other departments.
    Similarly, they'd also work well in situations where you as the site admin want to create entire micro-communities. Take for example a video game publisher. Using Clubs, they could create a micro-community for each of their games, complete with forums, galleries and so forth, and then set the Clubs directory as their overall community homepage. Immediately, they have a setup that hasn't until now been possible out-of-the-box with IPS Community Suite.
     
    We expect our clients will come up with some really innovative uses for the new Club functionality, and we can't wait to see what you do. We'd love to hear your feedback - let us know what you think in the comments.
  19. Like
    Meddysong reacted to Rikki for a blog entry, New: Reactions   
    This entry is about our IPS Community Suite 4.2 release.
    IPS Community Suite has long had a reputation system; first we had a simple up/down system, later updated to introduce a Likes system as an alternative. Whichever system you chose to use, it tied in with our reputation system.
    We're pleased to introduce the latest updates to the reputation system, and it's something that has been requested for quite some time: Reactions.
    Quite simply, reactions allow users to offer more fine-grained sentiments towards content than a simple up/down or 'like'. They are now in common usage on social networks, and so users expect to be able to be more nuanced in their response to something they see.
    Let's see how they work in a post, and then cover the options you'll have available.

    What you see above is the default setup for a site that has used the Like system in version 4.1. We include 5 reactions by default:
    Like Thanks Confused Sad Haha If you currently use the older style up/down reputation system, don't fret - you'll still get the new reactions on upgrade, but they'll be disabled by default and instead the new reaction UI will show up/down reactions. This gives you the flexibility to decide which of the new reactions, if any, you want to allow.
    So, those are the basics - but what configuration options can you expect to see? First, you can of course add your own reactions! We expect that beyond the default reactions you'd expect to find, some sites will want reaction types specific to their use-case. On an intranet, you might want to have 'agree' and 'disagree' reactions for staff to use when responding to discussions. On a gaming community, you might replace the icons to be some graphic from a video game that means something to your particular userbase. There's a wealth of possibilities.
    Each reaction you set up can be configured to adjust the original author's reputation count - a reaction can be positive (i.e. award a reputation point), negative (i.e. subtract a reputation point), or neutral (i.e. leave the reputation count unchanged). Our default set won't include any negative reactions, but you are free to configure these and new reactions to suit your own use-case. A user's total reputation count is still shown alongside their content and in their profile, of course.
    If you don't want to use the new reactions for whatever reason, you can disable all of them except Like, and it'll behave just the like 4.1-and-earlier system:

     
    Sites that currently use the up/down system don't show a list of names of users, and instead show an overall reputation score for the content. With the new reaction system, you can enable this even if you don't use up/down reactions. This is great if you plan to use reactions as, for example, an agree/disagree system, or where the content score is more important to your site than the individual reaction types.

    How the reaction UI looks with the 'count only' setting enabled
    As you'd expect, you can click individual reaction counts (or the overall reputation score, if you enable that setting) to view who reacted to the content. This remains a permission setting that you can apply per-group.

    On touch devices, on-hover functionality is not suitable, and so for these devices the reactions UI looks like this:

    Reactions play well with all areas of the suite, including Recommended Replies:

    ...and activity streams...

    ...and a couple of places we aren't quite ready to reveal yet  
     
    We hope you're looking forward to this new feature as much as we are. It's already been a hit on our internal testing site, and we're looking forward to seeing how clients customize it for use on their own community.
    Developer note: Reactions are one of two new features (the other currently unannounced) so far that make use of PHP Traits.
  20. Like
    Meddysong reacted to Andy Millne for a blog entry, New: Calendar Venues   
    This entry is about our IPS Community Suite 4.2 release.
    Following on from our previous news entry "Add Similar Event" we are pleased to announce another feature that will make adding and discovering new events as easy as possible.
    Support for geographic event locations has been in Calendar for some time now but with 4.2 we have taken this a step further with venue support. When enabled, members can set the event location from a list of pre-defined venues. Address details and maps will then be automatically shown in the event view.

    Event view shows the venue map and address as well as a link to other events at the venue
    Additionally, a link will be added so that other events occurring at this venue can be discovered.

    Venue view shows all events at the location
    Venues can be added via the admin control panel or inline when adding events (for users with permission)

    ACP venue management

    Inline adding of venues when adding events
    If a venue has not already been added then a fallback to the standard address form input is provided.
    We have a few more Calendar improvements still to reveal so be sure to follow News & Updates for further announcements.
  21. Like
    Meddysong reacted to Andy Millne for a blog entry, New: Social Sign In Streamlining   
    This entry is about our IPS Community Suite 4.2 release.
    Social Sign In has long been a feature of the IPS Community Suite but we are always looking for ways to make interaction easier for your visitors. A small but significant improvement we are able to add for 4.2 is to include social sign in links directly at the point where your customers are ready to contribute.
     

    Hassle free inline sign in brings your customers right back where they need to be to comment
    Visitors are much more likely to comment when the registration process is as fluid as possible and social sign in has fast become a familiar and efficient way of doing so. After signing up via these methods users are logged in and brought right back to where they started ready to comment.
    Feedback from our testers has already shown that this change has an immediate effect on the volume of new registrations and we look forward to making it widely available with 4.2.
  22. Like
    Meddysong reacted to Andy Millne for a blog entry, New: Calendar - Add Similar Event   
    This entry is about our IPS Community Suite 4.2 release.
    Recurring events are not new with IPS Community Suite but often you may wish to create similar events that don't necessarily occur on a regular schedule. Previously this has meant creating a new event for each and then manually re-entering the information for event description, location, cover photo, RSVP options and so on. Often the only thing changing between the events would be the date and time.
    Starting with IPS Community Suite 4.2 it is now possible to create a similar event based on one you have already added with a single action.

    Create a copy of an event in one simple step
    After opting to add a similar event you will be presented with the add new event form with all of the event info already filled out for you. Just set the date and time, make any required adjustments and submit your new event.
    Note: This option is only presented to the author of the original event in order to reduce visual clutter for regular visitors.
    We will be announcing many more interface improvements such as this in the coming weeks so be sure to follow the News & Updates section for updates.
  23. Like
    Meddysong reacted to bfarber for a blog entry, New: Gallery Lightbox Navigation   
    This entry is about our IPS Community Suite 4.2 release
    Improvements to our Gallery application, both in terms of new functionality and minor enhancements, are coming in 4.2. One area that was identified early on for improvement was the Gallery image view page and specifically how the lightbox feature available on this page behaved.
    We adjusted the buttons that overlay the main Gallery image to use icons instead of text

     
    If you click to view an alternative image size, we improved the header styling of this page as well for clarity and to allow easier downloading of the image you are viewing

     
    When viewing an image, you can open the image in a lightbox by clicking the icon at the very top far right corner. When doing so, there was previously a button at the bottom left hand corner of the lightbox if you wanted to download the image. We modernized this experience by implementing an overlay that you can click on in order to download the full size image instead.

     
    You will notice there are now left/right arrows in the lightbox view here. You can click left/right to scroll through the images in the container, just as if you clicked through the images in the photostrip immediately below the image on the main page. You can also use the left/right arrow keys on your keyboard. While this would navigate through the photostrip previously, it will now also navigate through the images in the lightbox as well.
    When viewing on your mobile device, the lightbox has been cleaned up allowing more image to display which is a welcome change for your mobile users.
    We have more changes coming to Gallery in 4.2 which we will be revealing soon but in the mean time we hope you enjoy these useful improvements.
  24. Like
    Meddysong reacted to bfarber for a blog entry, New: Letter Profile Photos   
    This entry is about our IPS Community Suite 4.2 release
    IPS Community Suite comes with a default profile photo which is used when members have not set a profile photo for their account. While this model has served the software well for years, we felt it was time for an update to the software to keep pace with current internet trends. This has led to one of the latest changes you can expect to see with version 4.2: letter profile photos
    When upgrading you will be asked if you wish to use letter profile photos, or if you wish to stick with the generic per-theme default profile photo that is used presently. You can change your mind any time after upgrading by adjusting the setting in the AdminCP as well.

    AdminCP members list
    We have tested many languages to ensure maximum compatibility. The font used in the image is automatically selected based upon the characters to be written to the image, so sites that have more than one language will see compatibility for all of the profile photos that are created automatically.
    The colors are not set for each letter. You will notice in the screenshot that each "A" letter photo has a different color. They are chosen randomly when generated.

    Letter photos in a sidebar widget
    We hope that this change helps bring your communities to life with a little more style, flair, and uniqueness for each new user on your site.
     
    Developer Note
    The code is structured in such a manner that third party developers can further extend the feature with plugins. The methods for writing text to images are exposed through our central \IPS\Image class introducing new possibilities in your own custom code.
  25. Like
    Meddysong reacted to Andy Millne for a blog entry, New: Calendar Event Reminders   
    This entry is about our IPS Community Suite 4.2 release.
    There are many Calendar related improvements in 4.2 designed to make adding and engaging with events easier than ever before. First of these is Event Reminders. 
    Reminders are easy to create. Simply use the Set Reminder button shown on all future events and specify when you would like your reminder.

    Choose when you would like to be reminded
    Changed your mind? Simply adjust the reminder or remove it altogether.

    Easily adjust existing reminders
    When the time comes a notification will be sent via the member's chosen email or inline method.

    Receive inline or email reminders using the standard notification settings
    Event reminders are a simple but often requested feature and we're excited to be introducing it with 4.2. Don't forget to follow the News & Updates section as we have many more announcements to help keep your members engaged.
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