Sonya*

It is not only optional. It is difficult to find for users. Our users upload a single image and then cannot find the field for the caption. They do not understand that they have to upload, then click on the uploaded image, then fill the caption, then submit. I would prefer a simple GUI for single upload, where the user is forced to give caption AND description for the image. We are going to pause our gallery with 39,000 images and 350,000 comments because of this problem. Indeed, images cannot be found, moderators are tired of editing the captions and descriptions. I hope there will be a better solution in v5.

Hi, can you please resend the ticket email for this as well? I still have one forum (ID:28) that has this issue.

Thank you! They have ContentRouter extension, but no extension.json in data. That's it.

I have two custom applications, that have been developed about 15 years ago. They run on the latest IPS without issues. However, both applications do not count their submissions towards posts (1) and do not have a section in All activity on profile (2). To illustrate what I mean, I have marked the areas on my profile here. The entries of both applications extend \IPS\Content\Item. My questions are: What should I do to count the entries from these applications to increase posts number? What should I do to show the sections of these applications in the All Activity list in member's profile?

Sorry for misusing this. I have not got any emails due to "something strange going on my mail server". I have changed my email today here on IPS. But as I have not get previous emails, I cannot answer the tickets. 😊

This is a screenshot from my test server: I have started the process yesterday and I assume it will be ready for testing in some months. Can I stop this process somehow once it is running? It is a test server, I do not care whether the rebuilding is finished or not. I just need to see the points, ranks, and badges within the community to customize them.

My vote for Nimbus. Cannot live without anymore.

No. I have to investigate further: Do you use my email saved in my account? What is the sender email for the ticket?

I do not know where to find the tickets.

I would like to suggest two new actions for Achievements based on two settings in ACP: I would like to award automatically members who: Created a topic that gets “Popular now” Gives an answer that is highlighted as content with positive reputation

Follow-up. I do not know if it is related, but recently, I have noticed this warning in ACP: Note: You do not see this warning unless you try to change something in the Advanced Settings. I have (and had) no issues with tasks. They are all run without issues. This warning was shown, once I have tried to change some options in ACP on the page “Advanced settings”. The permissions are set now as required. The warning is not shown anymore. As said above, I doubt this can be related to my issue. But in case, it is, I suggest this permission to be checked in Support section as well.

Thank you for clarifying!

I use Commerce for subscriptions only. Store and Support are on the deprecation list. Question: can I disable the three modules in ACP that I do not need? And then still have my subscriptions run without issues? Thank you.

Just to illustrate, what I see in the database after I clear the system caches. Some files miss the resouce_ filename. Those files are wiped out from the disc during clearing cache and not re-created. Even if resource_data contains the BLOB data for the files. When I re-upload the files via theme resources in IPS, then the column resource_filename is set and everything is good. Until I clear the cache next time. Another files like default_photo or pattern are re-created, but in their previous version. It looks like the BLOB column resource_data has not been updated while uploading the files via theme resources.

No. As you can see on the screens above, I am using only theme resources to upload the files in IPS. My administrator confirms there is no writing issues in the upload folder. He checked the permissions. As I have stated above, we have no upload or writing issues in any other area of the site. No other folder inside uploads is affected. The issue persists only when re-creating some files in set_resources_X folders. It happens after the button Clear system caches in ACP is clicked. Or if system caches are cleared automatically, e.g., during the update started from ACP.

I tend to think it is a database issue, however. Because of “reset”. The old files are generated from BLOBs, hence the BLOBs could not been created properly while uploading. The files are OK, that's why I have no issues till the cache is cleared. The second issue: the BLOBs cannot be read/get from the database to be recreated on the disc. In this case, I am missing the files. I will contact my admin however to see if there is any issue with writing the files. But this would not explain, how my files are reset. 🤨 Additionally, we have an active site with daily attachments upload, gallery images, media uploads in Pages. We have no issues with writing these files. The issue is only with set_resources_X folders and some files inside them.

This would also explain, how I sometimes get my “old” files instead of newly uploaded. If I upload the file via theme resources and the file itself is uploaded, but the BLOB creation for core_theme_resources.resource_data fails, then I have a newly uploaded file on my disc. All good. But next time I click on clear system cache, the file on disc is deleted, and the old one is recreated from BLOB. So it looks reset for me.

Sorry, it is FTP, not SFTP. Other credentials are correct.

I have tried to reproduce it on my test server and found out, that set_resources_X folders with resources are indeed deleted by IPS, when you click on clear system cache. I have 4 themes on my test server. This is how my upload folder looks like before I clear the system cache: Then I click on clear system cache in my ACP: This is how my upload folder looks right after I click the button: Note, the folders for the themes with ID 1, 13, 14 and 18 have disappeared from disk. When I go to the site and choose a theme in the styles' menu, the folders for theme are immediately recreated in upload. I assume that recreation is made from core_theme_resources.resource_data found in database and attached to the theme. Can this be an issue? The recreation of the files in this folder fails in some cases. If the recreation of the resources fails, then I am missing the files.

They are.

The user with ID 9073 has nothing in his client account. I have removed everything. Expired and cancelled subscriptions, invoices. There is literally nothing in his client view. But he cannot buy.

I have re-uploaded them all again. I hope they stay where they are now. I will report if it happens again.

I had a subscription plan in the past that has been deleted. There were no active subscribers on the plan as I removed it. Now, the users who purchased this subscription in the past cannot buy another subscription on my site. They do not see the button “Buy”. I went and removed all previous expired subscriptions from one user. He has literally nothing in his client account now. But the user still cannot buy any subscription on my site. Is there anything else I should do, to allow users with a “deleted” subscription plan in the past to buy one that exists? I know that I can create an invoice manually, but I would rather go through all inactive subscribes of the deleted plan and allow all of them to buy on my site again. Thanks!

They are indeed removed from the disc. I suppose it is somehow related to this bug. And no, I am not IN_DEV. It is a live server. And it has never been IN_DEV. There is no /dev/ folder. So, it is not related to IN_DEV. But probably with the default theme?

This is what it should look like if the files were there. The first and the last are re-uploaded by me right now. Those without preview are just missing.