You'd be forgiven for thinking that RSS feeds belong in some bygone era of the web where Netscape was king and getting online meant listening to your modem scream at your phone line.
There's certainly a lot of newer web technologies to share data, but the venerable RSS feed still has a place.
Invision Community has supported RSS feed importing and exporting for a very long time now; howe…
Without a doubt, clubs is one of the most popular features added to Invision Community in recent times.
Invision Community clubs allows you to run sub-communities on your site. We've seen clubs used in many ways, including managing geographically local groups and clan groups for large gaming sites.
This popularity drives us to keep incrementally improving the feature set for clubs, and I…
Invision Community has come a long way over the past five years.
We've added many new features and invigorated the front-end user experience to keep it current and in-line with modern interfaces.
One area that has remained largely the same is the Admin Control Panel.
When we released Invision Community 4.0 back in 2014, the Admin Control Panel was updated but has stayed relatively d…
The engagement trap is a race to community activity for the sake of activity. It's usually measured by simple aggregate numbers like the total number of posts, topics, likes, or members.
Many community managers and webmasters enjoy spouting engagement numbers. It's an easy number to brag about. It's an easy number to find. It's also, unfortunately, a terrible metric to measure.
…
If you're reading this blog, then it's likely you already have a community and have been running it for some time. I'm going to go further and say that you've done all the right things; you've set it up correctly and themed it, so it matches your site.
Once you have built your community and watched it spring into life, it's easy to think that you have done all you need to do.
However, th…
Whether you call them Champions 🤩, Advocates 🌟, or Superusers 🏆, every community contains an elite group of members that carries 🏋 the community. They don't just drink the kool-aid 💧. They mix, chug, and swim 🏊♀️in the community kool-aid.
Learn 🔢 four community management concepts about Superusers in less than 🕓 four minutes.
1. 90-9-1 Rule (aka "1% rule"): The 90-9-1 principle refers…
Think about all the different touchpoints where you try to connect with members: forum discussions, blog comments, personal messages, email newsletters, weekly meetings, and perhaps offline events. You write witty and clever messages. You dedicate an entire section of your community to welcome and hello topics. You spend enormous amounts of time trying to elicit engagement from members.
Wh…
Security should never be an afterthought. Don't wait until an attack has compromised your site before you take action.
All too often, site owners consider increasing their security only when it's too late, and their community has already been compromised.
Taking some time now to check and improve the security of your community and server will pay dividends.
In this blog, we run down…
Are you looking to launch a new online community or revitalize an existing community, and you're worried about the numbers of users?
Gaining members - and retaining them - is always the hardest struggle for new communities. Even if you're an established brand or organization, it can be a challenge to build a core group of members. The problem? Most communities launch too early.
The …
The term "flame-wars" was coined way back in the 1970s when computer scientists talking in the first electronic discussion boards noticed that here was "an escalation of critical comments and an increase in the frequency with which people would respond with short negative messages."
For anyone that has ventured into the comment section of Youtube, read Twitter for more than a few minutes or f…
Emotion is energy in motion.
Today’s article is the last element in our Sense of Community series, and it’s also the most powerful. It allows new communities to win over legacy ones; niche communities to triumph over generic platforms; and impassioned communities to outlast everyone. It’s also the hardest element to cultivate.
What is it?
According to a survey by psychologist Dr…
When your customers buy or use your products, they will have many questions. They may have issues using the product, or they may have requests for future versions based on their needs.
Managing and responding to those questions and requests quickly increases conversion, satisfaction and the likelihood or purchasing again.
The statistics back this up.
There is no doubt tha…
