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User guides for new Members


Seylerg
Go to solution Solved by Joel R,

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16 hours ago, David N. said:

On this site, from the menus at the top, Help —> Help Guides: 

 

Thanks. I was looking for something geared more towards the users rather than the admins/owners. I am thinking of creating a user guide for members that sign up. Maybe even a free course in the site that can walk new members through all of the awesome features of the platform. Examples: how to set up your profile, how to turn on 2 factor authentication, how to adjust notifications, how is your reputation awarded, how to earn badges, etc….

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We would not tend to do guides for users. This would be for each site owner to do for their own purposes. This is because every site will look different, have different applications running, have different features available to their users, and may even have 3rd party functionality that wouldnt be present in core.

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  • Solution

Hi @Seylerg Sort of related and this might help with new user onboarding is the feature of Profile Completion announced in 4.2, which guides users through basic profile steps such as uploading an avatar or filling out profile fields.  

Help Article: https://invisioncommunity.com/4guides/member-functions/profile-completion-r312/

Blog Article: https://invisioncommunity.com/news/invision-community/new-complete-your-profile-r1029/

Otherwise, as other members have stated, you would need to come up with your own Help articles for users.  I wrote a robust set of Help articles for some of my apps, and in my experience, the only ones who read them were my most dedicated users.  Majority of new and casual members just want something intuitive that works.  

 

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