Mediamage Posted December 15, 2023 Share Posted December 15, 2023 I cannot seem to edit the descriptions on any of my forums. Whenever I click save for the changes it goes to a page not found and doesn't save. How do I get help with this now? Link to comment Share on other sites More sharing options...
Marc Stridgen Posted December 15, 2023 Share Posted December 15, 2023 I would suggest checking mod_security to see if this is blocking things while saving. Also ensure you disable all 3rd party applications and plugins while doing this Link to comment Share on other sites More sharing options...
Mediamage Posted December 15, 2023 Author Share Posted December 15, 2023 (edited) I do not know how to do this. What is mod security? We don't have 3rd party applications and plugins that I'm aware of. I used to be able to get customer support and they would fix things. How do I get this again? I've been a paid member of this forum since 2003 and don't use customer support very much over the past two decades as a paid member and I don't appreciate being left to fend on my own when I am used to tech support over the years. The reason I pay for service is for the support. Who can fix this for me? I can't edit any forums. Edited December 15, 2023 by Mediamage Link to comment Share on other sites More sharing options...
Jim M Posted December 15, 2023 Share Posted December 15, 2023 11 minutes ago, Mediamage said: I do not know how to do this. What is mod security? mod_security is a server security module. You would need to contact your hosting provider if you are unsure how to manage it. 11 minutes ago, Mediamage said: I used to be able to get customer support and they would fix things. How do I get this again? I've been a paid member of this forum since 2003 and don't appreciate being left to fend on my own. The reason I pay for service is for the support. This is indeed how you obtain support. Marc and myself are IPS support technicians (hi! 👋 ) . We are indeed attempting to assist you but please be aware that certain things are outside our scope of support, like hosting/server management here. Link to comment Share on other sites More sharing options...
Mediamage Posted December 15, 2023 Author Share Posted December 15, 2023 Hi 😉 I will put a ticket into my host. Thanks! Jim M 1 Link to comment Share on other sites More sharing options...
Miss_B Posted December 15, 2023 Share Posted December 15, 2023 17 hours ago, Mediamage said: I cannot seem to edit the descriptions on any of my forums. Whenever I click save for the changes it goes to a page not found and doesn't save. How do I get help with this now? Is this on a newly installed forum or an existing one? If the latter, do you remember the latest change done to the forum prior to this? If you go to the Systems Log page at your admin panel, or the Server Error page at your cPanel, are there any recent messages logged pertaining to this? Link to comment Share on other sites More sharing options...
Solution Mediamage Posted December 29, 2023 Author Solution Share Posted December 29, 2023 It ended up being higher security measures set by my host. Thanks! Daniel F 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 1 Share Posted January 1 Glad to hear you managed to get that issue resolved Link to comment Share on other sites More sharing options...
Recommended Posts