Marketplace error

[-Kryhan-]

 

[Marc]

Please ensure your server can connect to invisioncommunity.com and also that you are using TLS 1.2 which is required for connection to the marketplace

[Randy Calvert]

If you are using cloudflare, make sure you don’t have the setting use TLS1.3 only enabled. 

[Marianne dubouloz]

same problems for myself :trying to update  applications

Edited July 10, 2023 by Marianne dubouloz

[Marc]

You would also need to check that mentioned above

[AlexJ]

Same issue on my friends site.. they are having same issue. 

 

[Jim M]

12 minutes ago, AlexJ said:

Same issue on my friends site.. they are having same issue. 

 

As that is coming from CloudFlare, you would want to check your logs for it blocking our request. Likely bot fight mode or something is blocking it.

[Stuart Silvester]

On 7/8/2023 at 4:16 PM, -Kryhan- said:

 

Your DDOS protection is blocking the communication between our systems and your community.

<h1 class="message"><a href="http://blazingfast.io" target="_blank"><font color="#E0E0E0">Verifying your browser, please wait...<br>DDoS Protection by</font> Blazingfast.io</a></h1>

You can whitelist requests to /index.php?app=core&module=system&controller=marketplace

 

6 hours ago, Marianne dubouloz said:

same problems for myself :trying to update  applications

 

18 minutes ago, AlexJ said:

Same issue on my friends site.. they are having same issue. 

I suspect you were experiencing something else related to the license server because you do not have any failed connections logged.

[AlexJ]

3 hours ago, Stuart Silvester said:

I suspect you were experiencing something else related to the license server because you do not have any failed connections logged.

Thanks - refreshing license key just resolved the issue. Practically no change on my friends end. Thanks for your note. It helped not to go on another route.