Marc Posted July 10, 2023 Posted July 10, 2023 Please ensure your server can connect to invisioncommunity.com and also that you are using TLS 1.2 which is required for connection to the marketplace
Randy Calvert Posted July 10, 2023 Posted July 10, 2023 If you are using cloudflare, make sure you don’t have the setting use TLS1.3 only enabled.
Marianne dubouloz Posted July 10, 2023 Posted July 10, 2023 (edited) same problems for myself :trying to update applications Edited July 10, 2023 by Marianne dubouloz
AlexJ Posted July 10, 2023 Posted July 10, 2023 Same issue on my friends site.. they are having same issue.
Jim M Posted July 10, 2023 Posted July 10, 2023 12 minutes ago, AlexJ said: Same issue on my friends site.. they are having same issue. As that is coming from CloudFlare, you would want to check your logs for it blocking our request. Likely bot fight mode or something is blocking it.
Solution Stuart Silvester Posted July 10, 2023 Solution Posted July 10, 2023 On 7/8/2023 at 4:16 PM, -Kryhan- said: Your DDOS protection is blocking the communication between our systems and your community. <h1 class="message"><a href="http://blazingfast.io" target="_blank"><font color="#E0E0E0">Verifying your browser, please wait...<br>DDoS Protection by</font> Blazingfast.io</a></h1> You can whitelist requests to /index.php?app=core&module=system&controller=marketplace 6 hours ago, Marianne dubouloz said: same problems for myself :trying to update applications 18 minutes ago, AlexJ said: Same issue on my friends site.. they are having same issue. I suspect you were experiencing something else related to the license server because you do not have any failed connections logged. Jim M and AlexJ 1 1
AlexJ Posted July 10, 2023 Posted July 10, 2023 3 hours ago, Stuart Silvester said: I suspect you were experiencing something else related to the license server because you do not have any failed connections logged. Thanks - refreshing license key just resolved the issue. Practically no change on my friends end. Thanks for your note. It helped not to go on another route. Stuart Silvester 1
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