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Rank images not showing after new install


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12 minutes ago, Marc Stridgen said:

Im not actually seeing those missing icons on your site at present. As mentioned, I would reupload them first of all as it looks like they are simply missing from your server

Hey Marc where exactly are they located at? Which folder would they be in from the upload file? 

Thanks

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Marc Stridgen
This post was recognized by Marc Stridgen!

Randy Calvert was awarded the badge 'Helpful' and 5 points.

The file you need to import is  \applications\core\data\achievements\ranks.xml

You would import it into:

ACP > Members > Achievements > Ranks

Click on the "Import" button and find that XML I noted above in your local copy.  

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10 hours ago, Randy Calvert said:

The file you need to import is  \applications\core\data\achievements\ranks.xml

You would import it into:

ACP > Members > Achievements > Ranks

Click on the "Import" button and find that XML I noted above in your local copy.  

 

That fixed  it and thanks. I had originally uploaded that file through ftp and twice which I thought would have fixed the issue. Never occurred to me to upload manually through my admin.  

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15 hours ago, Greek76 said:

 

That fixed  it and thanks. I had originally uploaded that file through ftp and twice which I thought would have fixed the issue. Never occurred to me to upload manually through my admin.  

Yes, they are the XML files that are used during upgrade and original install, to add those. So if you wanted to use them in the future, importing through the ACP is the correct way to go

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