1C125/3 Based on the filters supplied, this bulk mail will not be sent to any users.

[Ramsesx]

Following settings: created a newsletter, in the Member Filters section the only change was deselecting some member groups, but administrator, moderator and a usergroup containing 1 member was selected. So at least 3 members should get the newsletter. Saving gives error:

Sorry, there is a problem

1C125/3 Based on the filters supplied, this bulk mail will not be sent to any users.

[Daniel F]

We're investigating this

[Claudia999]

Same here.

[Ramsesx]

Since 3 days I try to send out a newsletter. Please add a quick fix. Thanks.

[Marc Stridgen]

1 hour ago, Ramsesx said:

Since 3 days I try to send out a newsletter. Please add a quick fix. Thanks.

While I understand your frustration, we are still investigating the problem here, as I mentioned in your response on another topic

[Marc Stridgen]

Please visit the support area of your admin CP, and apply the patch shown. This will resolve the bulk mail issue you are experiencing.

[Ramsesx]

1 hour ago, Marc Stridgen said:

This will resolve the bulk mail issue you are experiencing.

Thanks Marc, it works now fine.

[Ramsesx]

Edit, just seen the emails were not send, I have entries in the email logs:

56b06562b00d9a902401f6bd06ebb117

But if I run the test under acp email settings it sends out the testmail fine and I receive it. So my settings should be fine.

[Marc Stridgen]

You would need to contact your email host about those, as those are errors being returned from your email provider

[Ramsesx]

On 12/6/2022 at 2:56 PM, Marc Stridgen said:

You would need to contact your email host about those, as those are errors being returned from your email provider

I've changed in the acp email settings from php to smtp, this works now.

[Marc Stridgen]

1 hour ago, Ramsesx said:

I've changed in the acp email settings from php to smtp, this works now.

Excellent. Glad to hear you got the issue resolved 🙂